System Health Insights User Guide
- Introduction
- Getting Started
- Registering an Appliance
- Associating the Team, Site, and Contacts with appliances
- Managing the Sites, Contacts, and Teams
- Searching within System Health Insights
- Actions on the Appliance List search results
- Globally accessible menus
- Activity History
- My Query Dashboard
- Account Dashboard
- Appliance Dashboard
- Appliance Update Management
- Security Insights
- Managing alerts
- Frequently Asked Questions
Unregister the appliances
You may require to un-register an appliance on rare occasions such as, if the incorrect association with the team/site/contacts was done at the time of registering an appliance.
Note:
You can unregister an appliance only if you have an Administrator or a Standard user permissions within the appliance team.
To unregister the appliance(s):
On the Advanced Search page, run a search for one or more registered appliances that you want to unregister.
Select those appliances from the search results displayed.
Click Unregister from the kebab menu appearing at the top of the list. The Unregister Appliance confirmation dialog box appears.
Review the information message that explains the consequences of unregistering the appliances and ascertain that they are acceptable to you.
Also, review the UIDs of the appliances that you want to unregister. If you mistakenly selected any appliances, or if you are unsure that you want to proceed with their un-registration; you can deselect the corresponding UIDs from the Selected Appliances list and proceed with unregistering the rest of the appliances.
Click Yes to trigger the un-registration tasks for the selected UIDs.
Notes:
The Unregister Appliance confirmation dialog also shows the list of such appliances that can not be unregistered for some reasons, such as the appliance has already been unregistered.
The monitoring data for unregistered appliances is retained and again made accessible after re-registering the appliance.
The associated team, site, contacts, labels, and Call Home alert subscriptions are disassociated from the appliance.
The site and contacts created during the registration are retained, as long as they are associated with at least one appliance in the portal.
However, the team that was created during the registration process of that appliance is retained irrespective of its association with any appliance, and can be accessed from the corresponding menu on the left-side bar.
It can take up to 2 to 5 minutes for the un-registered appliances to reflect in the System Health Insights portal.
The status of the un-registration tasks can be tracked on the Registration Tasks page.
Note:
Sometimes the Warning status might indicate that there was an issue removing the labels and/or Call Home alert subscriptions for the unregistered appliance, but the un-registration can still be successful requiring no further action from the user.
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