System Health Insights User Guide

Last Published:
Product(s): Appliances (Version Not Specified)
Platform: NetBackup Appliance OS
  1. Introduction
    1.  
      Veritas System Health Insights for Appliance Fleet Management
    2.  
      About Veritas AutoSupport and Call Home
    3.  
      Understanding the System Reliability Scores (SRS)
    4.  
      How the SRS is calculated
  2. Getting Started
    1.  
      Prerequisites
    2.  
      Launching and Accessing System Health Insights
    3.  
      System Health Insights home page
  3. Registering an Appliance
    1.  
      Overview of the appliance registration process
    2.  
      Registering an appliance
    3.  
      Tracking registration and other tasks
  4. Associating the Team, Site, and Contacts with appliances
    1.  
      Associating a Team
    2. Associating a Site
      1.  
        Adding a new site
      2.  
        Associating the new site with the appliance
    3. Associating the Contact(s)
      1.  
        Adding and associating a new contact
  5. Managing the Sites, Contacts, and Teams
    1.  
      Managing sites
    2.  
      Managing contacts
    3. Managing teams
      1.  
        Managing the team as an Administrator
      2.  
        Viewing the team as a Standard or a Read Only member
  6. Searching within System Health Insights
    1.  
      About Searching an appliance
    2.  
      Basic Search
    3. Advanced Search, Filters, and Queries
      1.  
        Query Builder
      2.  
        Advanced Query
    4.  
      Flex Instance Details
    5.  
      Saving a Query
    6.  
      Creating a Query Dashboard
  7. Actions on the Appliance List search results
    1.  
      Common actions on the Appliance List
    2.  
      Bulk Edit Registration Actions
    3.  
      Add or Remove Labels
    4.  
      Managing the data restriction mode for single or multiple appliances
    5.  
      Unregister the appliances
    6.  
      Decommissioning the appliances
  8. Globally accessible menus
    1.  
      Common functions in System Health Insights
    2. Setting Preferences
      1.  
        Global Preference
      2.  
        Saved Queries and Favorites
      3.  
        Table Columns
      4.  
        Manage Alerts
  9. Activity History
    1.  
      Viewing the Activity History
    2.  
      Marking the activities as Favorites
    3.  
      Viewing the Favorites
  10. My Query Dashboard
    1.  
      About 'My Query Dashboard'
    2. Overview
      1.  
        Site Health Summary
      2.  
        Version Insights
      3.  
        Registration Status
      4.  
        Entitlement
      5.  
        Unresolved Events
      6.  
        Recommendations
      7.  
        Call Home status
      8.  
        Capacity Utilization
      9.  
        System Reliability Scores
    3.  
      Appliance List tab
    4.  
      Unresolved Events tab
    5.  
      Recommendations tab
  11. Account Dashboard
    1.  
      About the account dashboard
  12. Appliance Dashboard
    1.  
      About the Appliance Dashboard
    2. Overview cards
      1.  
        System Reliability Score
      2.  
        Flex Instance Status
      3.  
        Storage Utilization
      4.  
        Entitlement
      5.  
        Registration Detail
      6.  
        Call Home Status
      7.  
        Recommendations
      8.  
        Unresolved Events
      9.  
        Labels
      10.  
        Network Summary
      11.  
        Nodes Summary
      12.  
        Disks Summary
    3.  
      Recommendations
    4. Monitoring
      1.  
        Storage
      2.  
        Performance
      3.  
        Services
    5. System
      1.  
        Configuration
      2.  
        Inventory
      3.  
        Events
    6.  
      Upgrade Center
    7. Support
      1.  
        Registration Details
      2.  
        Case History
      3.  
        Access Key
  13. Appliance Update Management
    1.  
      Introduction
    2.  
      Upgrade Readiness Index
    3.  
      Upgrade Center
    4.  
      Patch Management
    5.  
      Monitoring
  14. Security Insights
    1.  
      Introduction
    2.  
      Security controls on an Appliance dashboard
    3.  
      Security Insights summary on an Account or a Query dashboard
    4.  
      Security Insights details on an Account or a Query dashboard
  15. Managing alerts
    1.  
      About managing alerts
    2.  
      Call Home transmission failure alerts
    3.  
      Receiving the Call Home transmission alert Email
    4.  
      System Reliability Score (SRS) alert
    5.  
      Capacity Utilization alert
  16. Frequently Asked Questions
    1.  
      Frequently Asked Questions

Creating a Query Dashboard

You can also save an advanced search as a query dashboard, which essentially creates a query for that search and generates a dashboard view with tabs as described in the 'My Multi-systems Dashboard' chapter.

A query dashboard presents the information related to multiple systems and multiple accounts in a graphical format with clickable cards and interactive graphs.

See Saving a Query.

To create a query dashboard, run an advanced search using the Query Builder or the Advanced Query interface, and click Create Dashboard. Provide the required details and click Save to create the query dashboard with the specified search parameters. The saved query dashboards can be accessed from the Activity History, and the Saved Queries and Favorites tab in Preferences.

The following tabs are generated on the query dashboard:

  1. Overview: Displays a summarized view in a card layout for various metrics such as, site health, registration status, entitlement, capacity utilization, SRS scores etc.

  2. Appliance List: Displays the list of appliances retrieved as per the advanced search parameters specified at the time of saving the query dashboard.

    Note:

    The displayed results are limited only to the filters and values applied when the query was saved. You can run the subsets of searches limited within the scope of the original search.

  3. Unresolved Events Summary: Displays the list of events detected on all appliances that are in scope of the query, with filters for event severity - Critical, Error, Warning, Information.

  4. Recommendations: Displays the list containing the details of problems observed on all the appliances that are in scope of the query, and the suggested recommendations to remediate the problems and improve the SRS. You can filter the recommendations based on the severity of a problem - Critical, Risk, Warning, Information

To understand in detail how the data is represented on each on these tabs, and how to leverage the functionality provided on them, refer to About 'My Query Dashboard'.

You can perform the following actions on a query dashboard:

  • Favorite a query dashboard by clicking the star icon, upon which it will be available in the Favorites tab within Activity History.

  • Click Edit Details in the kebab menu to edit the query name or description.

  • Click Edit Query in the kebab menu (vertical dots icon) to modify the original search parameters. You can add/remove filters or search terms to the search and save the dashboard with changes.

  • Click Copy Query Link to copy the link of the query dashboard and share with other users if required, or to open in a new tab.

  • Click Delete if the query dashboard is no longer required. The dashboard will be permanently deleted.