System Health Insights User Guide

Last Published:
Product(s): Appliances (Version Not Specified)
Platform: NetBackup Appliance OS
  1. Introduction
    1.  
      Veritas System Health Insights for Appliance Fleet Management
    2.  
      About Veritas AutoSupport and Call Home
    3.  
      Understanding the System Reliability Scores (SRS)
    4.  
      How the SRS is calculated
  2. Getting Started
    1.  
      Prerequisites
    2.  
      Launching and Accessing System Health Insights
    3.  
      System Health Insights home page
  3. Registering an Appliance
    1.  
      Overview of the appliance registration process
    2.  
      Registering an appliance
    3.  
      Tracking registration and other tasks
  4. Associating the Team, Site, and Contacts with appliances
    1.  
      Associating a Team
    2. Associating a Site
      1.  
        Adding a new site
      2.  
        Associating the new site with the appliance
    3. Associating the Contact(s)
      1.  
        Adding and associating a new contact
  5. Managing the Sites, Contacts, and Teams
    1.  
      Managing sites
    2.  
      Managing contacts
    3. Managing teams
      1.  
        Managing the team as an Administrator
      2.  
        Viewing the team as a Standard or a Read Only member
  6. Searching within System Health Insights
    1.  
      About Searching an appliance
    2.  
      Basic Search
    3. Advanced Search, Filters, and Queries
      1.  
        Query Builder
      2.  
        Advanced Query
    4.  
      Flex Instance Details
    5.  
      Saving a Query
    6.  
      Creating a Query Dashboard
  7. Actions on the Appliance List search results
    1.  
      Common actions on the Appliance List
    2.  
      Bulk Edit Registration Actions
    3.  
      Add or Remove Labels
    4.  
      Managing the data restriction mode for single or multiple appliances
    5.  
      Unregister the appliances
    6.  
      Decommissioning the appliances
  8. Globally accessible menus
    1.  
      Common functions in System Health Insights
    2. Setting Preferences
      1.  
        Global Preference
      2.  
        Saved Queries and Favorites
      3.  
        Table Columns
      4.  
        Manage Alerts
  9. Activity History
    1.  
      Viewing the Activity History
    2.  
      Marking the activities as Favorites
    3.  
      Viewing the Favorites
  10. My Query Dashboard
    1.  
      About 'My Query Dashboard'
    2. Overview
      1.  
        Site Health Summary
      2.  
        Version Insights
      3.  
        Registration Status
      4.  
        Entitlement
      5.  
        Unresolved Events
      6.  
        Recommendations
      7.  
        Call Home status
      8.  
        Capacity Utilization
      9.  
        System Reliability Scores
    3.  
      Appliance List tab
    4.  
      Unresolved Events tab
    5.  
      Recommendations tab
  11. Account Dashboard
    1.  
      About the account dashboard
  12. Appliance Dashboard
    1.  
      About the Appliance Dashboard
    2. Overview cards
      1.  
        System Reliability Score
      2.  
        Flex Instance Status
      3.  
        Storage Utilization
      4.  
        Entitlement
      5.  
        Registration Detail
      6.  
        Call Home Status
      7.  
        Recommendations
      8.  
        Unresolved Events
      9.  
        Labels
      10.  
        Network Summary
      11.  
        Nodes Summary
      12.  
        Disks Summary
    3.  
      Recommendations
    4. Monitoring
      1.  
        Storage
      2.  
        Performance
      3.  
        Services
    5. System
      1.  
        Configuration
      2.  
        Inventory
      3.  
        Events
    6.  
      Upgrade Center
    7. Support
      1.  
        Registration Details
      2.  
        Case History
      3.  
        Access Key
  13. Appliance Update Management
    1.  
      Introduction
    2.  
      Upgrade Readiness Index
    3.  
      Upgrade Center
    4.  
      Patch Management
    5.  
      Monitoring
  14. Security Insights
    1.  
      Introduction
    2.  
      Security controls on an Appliance dashboard
    3.  
      Security Insights summary on an Account or a Query dashboard
    4.  
      Security Insights details on an Account or a Query dashboard
  15. Managing alerts
    1.  
      About managing alerts
    2.  
      Call Home transmission failure alerts
    3.  
      Receiving the Call Home transmission alert Email
    4.  
      System Reliability Score (SRS) alert
    5.  
      Capacity Utilization alert
  16. Frequently Asked Questions
    1.  
      Frequently Asked Questions

Performance

In the Performance tab, you can view performance of an appliance at a glance. There are multiple performance metrics like CPU, Memory or Network Write, that you can select to evaluate the performance of the selected appliance(s).

Performance tab is only available for the following appliances:

  • NetBackup Flex Scale appliances version 2.1 and above

  • Access appliances version 8.0 and above

  • Flex appliances version 2.2 and above

  • NetBackup appliances 3.2 and above

Available performance metrics in System Health Insights are:

Metric

Description

Unit

CPU

This metric identifies CPU usage for jobs and processes.

%

Memory

This metric identifies memory usage for jobs and processes.

%

Disk Write

This metric identifies bytes written from store volumes available to the appliance.

MB/s

Disk Read

This metric identifies bytes read from store volumes available to the appliance.

MB/s

Network Write

This metric identifies the volume of outgoing network traffic from a single appliance.

MB/s

Network Read

This metric identifies the volume of incoming network traffic on all network interfaces for the appliance.

MB/s

NetBackup Active Jobs

This metric calculates number of NetBackup active jobs at the specific time.

MB/s

Overall NetBackup deduplication ratio

This metric calculates average of dedupe ratio for last 24 hours

%

You can perform following actions in the Performance tab:

  • Select Node which you would like to monitor .

  • Select one or more Performance Metrics for accessing performance of the node. You can also rearrange or remove the metrics as per your usability. Your arrangement will be persisted for the selected node.

  • Enable Anomaly Detection. If you enable anomaly detection, multiple algorithms are applied to continuously analyze the metric data received from the appliance(s). The algorithms identify baselines and generate a range of expected values, which are depicted by bands that appear on the graphs. It will help you in identifying instances when the actual value exceeds the expected range.

  • Select High Level Metric. The selected metric will appear at the top of the chart. You can double click and select a specific area in the chart. The selected specific area will be highlighted and stored. Your selection will be persisted for the selected node.

  • Change the zoom level by selecting the option like 1D or 1W. Data for the selected period will appear on the page.

  • You can zoom the graph by drawing a square around the desired time-slot or by adjusting the zoom utility on the page. To zoom out, click Reset Zoom.

  • Export all the performance data for the selected date range, nodes, and metrics in CSV or PDF format, by clicking the kebab menu in the top right corner of the page.

    Note:

    Data for last 6 months will be available for all the metrics.

  • To know granular details in metrics at a specif time, hover over the chart. A detailed information message will appear on the screen which will have all the relevant information about all selected metrics at the given time.