System Health Insights User Guide

Last Published:
Product(s): Appliances (Version Not Specified)
Platform: NetBackup Appliance OS
  1. Introduction
    1.  
      Veritas System Health Insights for Appliance Fleet Management
    2.  
      About Veritas AutoSupport and Call Home
    3.  
      Understanding the System Reliability Scores (SRS)
    4.  
      How the SRS is calculated
  2. Getting Started
    1.  
      Prerequisites
    2.  
      Launching and Accessing System Health Insights
    3.  
      System Health Insights home page
  3. Registering an Appliance
    1.  
      Overview of the appliance registration process
    2.  
      Registering an appliance
    3.  
      Tracking registration and other tasks
  4. Associating the Team, Site, and Contacts with appliances
    1.  
      Associating a Team
    2. Associating a Site
      1.  
        Adding a new site
      2.  
        Associating the new site with the appliance
    3. Associating the Contact(s)
      1.  
        Adding and associating a new contact
  5. Managing the Sites, Contacts, and Teams
    1.  
      Managing sites
    2.  
      Managing contacts
    3. Managing teams
      1.  
        Managing the team as an Administrator
      2.  
        Viewing the team as a Standard or a Read Only member
  6. Searching within System Health Insights
    1.  
      About Searching an appliance
    2.  
      Basic Search
    3. Advanced Search, Filters, and Queries
      1.  
        Query Builder
      2.  
        Advanced Query
    4.  
      Flex Instance Details
    5.  
      Saving a Query
    6.  
      Creating a Query Dashboard
  7. Actions on the Appliance List search results
    1.  
      Common actions on the Appliance List
    2.  
      Bulk Edit Registration Actions
    3.  
      Add or Remove Labels
    4.  
      Managing the data restriction mode for single or multiple appliances
    5.  
      Unregister the appliances
    6.  
      Decommissioning the appliances
  8. Globally accessible menus
    1.  
      Common functions in System Health Insights
    2. Setting Preferences
      1.  
        Global Preference
      2.  
        Saved Queries and Favorites
      3.  
        Table Columns
      4.  
        Manage Alerts
  9. Activity History
    1.  
      Viewing the Activity History
    2.  
      Marking the activities as Favorites
    3.  
      Viewing the Favorites
  10. My Query Dashboard
    1.  
      About 'My Query Dashboard'
    2. Overview
      1.  
        Site Health Summary
      2.  
        Version Insights
      3.  
        Registration Status
      4.  
        Entitlement
      5.  
        Unresolved Events
      6.  
        Recommendations
      7.  
        Call Home status
      8.  
        Capacity Utilization
      9.  
        System Reliability Scores
    3.  
      Appliance List tab
    4.  
      Unresolved Events tab
    5.  
      Recommendations tab
  11. Account Dashboard
    1.  
      About the account dashboard
  12. Appliance Dashboard
    1.  
      About the Appliance Dashboard
    2. Overview cards
      1.  
        System Reliability Score
      2.  
        Flex Instance Status
      3.  
        Storage Utilization
      4.  
        Entitlement
      5.  
        Registration Detail
      6.  
        Call Home Status
      7.  
        Recommendations
      8.  
        Unresolved Events
      9.  
        Labels
      10.  
        Network Summary
      11.  
        Nodes Summary
      12.  
        Disks Summary
    3.  
      Recommendations
    4. Monitoring
      1.  
        Storage
      2.  
        Performance
      3.  
        Services
    5. System
      1.  
        Configuration
      2.  
        Inventory
      3.  
        Events
    6.  
      Upgrade Center
    7. Support
      1.  
        Registration Details
      2.  
        Case History
      3.  
        Access Key
  13. Appliance Update Management
    1.  
      Introduction
    2.  
      Upgrade Readiness Index
    3.  
      Upgrade Center
    4.  
      Patch Management
    5.  
      Monitoring
  14. Security Insights
    1.  
      Introduction
    2.  
      Security controls on an Appliance dashboard
    3.  
      Security Insights summary on an Account or a Query dashboard
    4.  
      Security Insights details on an Account or a Query dashboard
  15. Managing alerts
    1.  
      About managing alerts
    2.  
      Call Home transmission failure alerts
    3.  
      Receiving the Call Home transmission alert Email
    4.  
      System Reliability Score (SRS) alert
    5.  
      Capacity Utilization alert
  16. Frequently Asked Questions
    1.  
      Frequently Asked Questions

Storage

Storage views supported per family are as follows:

Product Family

Supported Version

Available Views

NetBackup Appliance

3.2 or later

All

Flex Appliance

2.0.1 or later

Tenant and Instance

Flex Appliance

3.0 or later

Tenant, Instance, Total Capacity, Unallocated, Allocated and Used

Access Appliance

8.0 or later

All

Flex Scale Appliance

2.1 or later

All

The Storage tab provides a detailed view of the storage allocation, current utilization, historical trend, and forecasted trend for each detected volume.

For Flex Appliances v 2.0.1 or later, the tab also provides

  • Tenant and instance level details through Type and Instance Status filters.

  • Tenant level or instance level details.

  • Tenant level and instance level allocation .

The donut chart represents the total allocated, used, and available space for each shared volume.

For Flex Appliances v 3.0 or later,

You can visualize Capacity, Unallocated, Allocated and Used storage capacity of an appliance.

You can perform the following actions in the Storage tab:

  • Hover a mouse over the chart to view the details.

  • Export all the storage utilization data in a PDF format by clicking Export in the kebab menu.

  • For HA appliances, you can select radio buttons from the left pane to change the label on Y axis. It means, if you selects MSDP or Advance Disk radio button, the Y axis label will change and values corresponding to the label will appear on the screen.

  • You can see the Last updated on information.

  • You can see the Storage forecast for your appliance.

  • You can select the individual shared or reserved volumes from the lists on the right-hand side, to view the corresponding utilization on the donut chart.

    For clustered systems, you can filter and view the space utilization for the reserved volumes, for each node.

  • You can check the status of the Flex Instance by applying the available filters.

  • A warning message appears regarding the difference between MSDP utilization received from telemetry and MSDP utility. This message will appear for NetBackup and Flex appliances. This message will appear for NetBackup and Flex appliances.

    This message will appear for NetBackup and Flex appliances.

Utilization Trend graph

Based on the volumes you select; the Utilization Trend graph is generated that shows the historical utilization of the past 6 months and predictive utilization for the next 3 months.

The historical data is provided by the appliance AutoSupport telemetry payload, which collects storage utilization data every 15 minutes and transmits the bundle of increments every 24 hours.

The graph is an interactive representation that can scale from last 24 hours to more than 2 years, as well as supports the zoom function to look at the granular utilization data.

  • Click and drag within the graph to focus on a specific time-period. Click Reset zoom at any time to revert to the original scale.

  • Click on the keys for capacity limit, historical utilization, or predictive utilization to exclude the relevant metric from the graph.

  • Changes in the capacity limit (Red dashed line) indicate where storage was added or removed.

  • Hover over the data points to see utilization details at the specific time.

You will also find Node-specific Reserved Volumes and Shared Volumes details under Utilization Trend Graph.