System Health Insights User Guide

Last Published:
Product(s): Appliances (Version Not Specified)
Platform: NetBackup Appliance OS
  1. Introduction
    1.  
      Veritas System Health Insights for Appliance Fleet Management
    2.  
      About Veritas AutoSupport and Call Home
    3.  
      Understanding the System Reliability Scores (SRS)
    4.  
      How the SRS is calculated
  2. Getting Started
    1.  
      Prerequisites
    2.  
      Launching and Accessing System Health Insights
    3.  
      System Health Insights home page
  3. Registering an Appliance
    1.  
      Overview of the appliance registration process
    2.  
      Registering an appliance
    3.  
      Tracking registration and other tasks
  4. Associating the Team, Site, and Contacts with appliances
    1.  
      Associating a Team
    2. Associating a Site
      1.  
        Adding a new site
      2.  
        Associating the new site with the appliance
    3. Associating the Contact(s)
      1.  
        Adding and associating a new contact
  5. Managing the Sites, Contacts, and Teams
    1.  
      Managing sites
    2.  
      Managing contacts
    3. Managing teams
      1.  
        Managing the team as an Administrator
      2.  
        Viewing the team as a Standard or a Read Only member
  6. Searching within System Health Insights
    1.  
      About Searching an appliance
    2.  
      Basic Search
    3. Advanced Search, Filters, and Queries
      1.  
        Query Builder
      2.  
        Advanced Query
    4.  
      Flex Instance Details
    5.  
      Saving a Query
    6.  
      Creating a Query Dashboard
  7. Actions on the Appliance List search results
    1.  
      Common actions on the Appliance List
    2.  
      Bulk Edit Registration Actions
    3.  
      Add or Remove Labels
    4.  
      Managing the data restriction mode for single or multiple appliances
    5.  
      Unregister the appliances
    6.  
      Decommissioning the appliances
  8. Globally accessible menus
    1.  
      Common functions in System Health Insights
    2. Setting Preferences
      1.  
        Global Preference
      2.  
        Saved Queries and Favorites
      3.  
        Table Columns
      4.  
        Manage Alerts
  9. Activity History
    1.  
      Viewing the Activity History
    2.  
      Marking the activities as Favorites
    3.  
      Viewing the Favorites
  10. My Query Dashboard
    1.  
      About 'My Query Dashboard'
    2. Overview
      1.  
        Site Health Summary
      2.  
        Version Insights
      3.  
        Registration Status
      4.  
        Entitlement
      5.  
        Unresolved Events
      6.  
        Recommendations
      7.  
        Call Home status
      8.  
        Capacity Utilization
      9.  
        System Reliability Scores
    3.  
      Appliance List tab
    4.  
      Unresolved Events tab
    5.  
      Recommendations tab
  11. Account Dashboard
    1.  
      About the account dashboard
  12. Appliance Dashboard
    1.  
      About the Appliance Dashboard
    2. Overview cards
      1.  
        System Reliability Score
      2.  
        Flex Instance Status
      3.  
        Storage Utilization
      4.  
        Entitlement
      5.  
        Registration Detail
      6.  
        Call Home Status
      7.  
        Recommendations
      8.  
        Unresolved Events
      9.  
        Labels
      10.  
        Network Summary
      11.  
        Nodes Summary
      12.  
        Disks Summary
    3.  
      Recommendations
    4. Monitoring
      1.  
        Storage
      2.  
        Performance
      3.  
        Services
    5. System
      1.  
        Configuration
      2.  
        Inventory
      3.  
        Events
    6.  
      Upgrade Center
    7. Support
      1.  
        Registration Details
      2.  
        Case History
      3.  
        Access Key
  13. Appliance Update Management
    1.  
      Introduction
    2.  
      Upgrade Readiness Index
    3.  
      Upgrade Center
    4.  
      Patch Management
    5.  
      Monitoring
  14. Security Insights
    1.  
      Introduction
    2.  
      Security controls on an Appliance dashboard
    3.  
      Security Insights summary on an Account or a Query dashboard
    4.  
      Security Insights details on an Account or a Query dashboard
  15. Managing alerts
    1.  
      About managing alerts
    2.  
      Call Home transmission failure alerts
    3.  
      Receiving the Call Home transmission alert Email
    4.  
      System Reliability Score (SRS) alert
    5.  
      Capacity Utilization alert
  16. Frequently Asked Questions
    1.  
      Frequently Asked Questions

System Health Insights home page

The Home page of the System Health Insights UI is designed to provide easy access to all the key areas to help you start registering, searching, and monitoring appliances. The left sidebar and the top menu bar facilitate actions such as, registering appliances, viewing activity history, managing teams, sites, and contacts, customizing global preferences, performing search, accessing the help documentation, and signing out.

Note:

The default Home page and access to certain menus and functions change dynamically depending upon whether you are a part of an appliance monitoring team, a contact for any appliance, or have registered any appliances yourself.

The following table explains the accesses and rights you have in different scenarios:

Scenario

Customized Home page and access rights

You have not registered any appliance, have not been added as a contact for an appliance, and are not part of a team.

  • The Home page displays the Register Appliance dialog box.

  • The Registration Activity menu is accessible on the left sidebar.

    Refer to Overview of the appliance registration process and get started with registration.

  • The Preferences and the Global basic Search functions are not accessible on the top menu bar.

You have not registered any appliance and are not part of a team but have been added as a contact for an appliance.

  • The Home page displays the Register Appliance and Update Contact Details dialog boxes.

  • The Registration Activity and the Manage Contacts menus are accessible on the left sidebar.

    Refer to Managing contacts to update your contact details.

  • The Preferences and the Global basic Search functions are not accessible on the top menu bar.

You have not registered any appliance and have not been added as a contact for an appliance but are a part of a team for an appliance.

  • The Home page displays 'My Multi-systems Dashboard' as a default view.

    Refer to About 'My Query Dashboard' for more information.

  • All the menus and functions are accessible on the left sidebar and on the top menu bar.

You have not registered any appliance; but have been added as a contact for at least one appliance and are a part of a team for at least one appliance.

  • The Home page displays 'My Multi-systems Dashboard' as a default view.

    Refer to About 'My Query Dashboard' for more information.

  • All the menus and functions are accessible on the left sidebar and on the top menu bar.

Scenario

Customized Home page and access rights

You have registered one or more appliances.

  • The Home page displays My Multi-systems Dashboard, Register Appliances, My Contact Details, Upgrade Center, and Resource Center as a default view.

    Refer to About 'My Query Dashboard' for more information.

  • All the menus and functions are accessible on the left sidebar and on the top menu bar.

More Information

Overview of the appliance registration process