Cluster Server 8.0 Bundled Agents Reference Guide - Windows

Last Published:
Product(s): InfoScale & Storage Foundation (8.0)
Platform: Windows
  1. Introducing VCS bundled agents
    1.  
      About VCS bundled agents
    2.  
      Resources and their attributes
    3.  
      Modifying agents and their resources
    4. Attributes
      1.  
        Attribute data types
      2.  
        Attribute dimensions
    5. Categories of bundled agents
      1.  
        Storage agents
      2.  
        Network agents
      3.  
        FileShare agents
      4.  
        Services and applications agents
      5.  
        VCS infrastructure and support agents
    6.  
      Which agents should I use?
  2. Storage agents
    1.  
      About Storage agents for VCS
    2. DiskReservation (DiskRes) agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    3. Mount agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configurations
    4. Volume Manager Diskgroup (VMDg) agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    5. MountV agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configuration
    6. VVRSnap agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    7. VMwareDisks agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attributes
      5.  
        Sample configuration
    8. VMNSDg agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    9. NativeDisks agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    10.  
      AWS EBSVol agent
    11.  
      AzureDisk agent
    12.  
      GoogleDisk agent
  3. Network agents
    1.  
      About network agents
    2. NIC agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    3. IP agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definitions
      5.  
        Attribute definitions
      6.  
        Sample configuration
    4. IPv6 agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configuration
    5. Lanman agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5. Attribute definitions
        1.  
          Updating manual DNS entries
        2.  
          Updating DNS servers
      6.  
        Sample configurations
    6.  
      AWSIP agent
    7.  
      AzureIP agent
    8. AzureDNSZone agent
      1.  
        Prerequisites
      2.  
        Dependencies
      3.  
        Agent functions
      4.  
        State definitions
      5.  
        Attributes
      6.  
        Resource type definition
      7.  
        Samples configurations
      8.  
        Delegating a domain to Azure DNS
    9.  
      GoogleIP agent
  4. FileShare agents
    1.  
      About FileShare agents
    2. FileShare agent
      1.  
        Dependencies
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        About ForceControl function
      5.  
        Resource type definition
      6.  
        Attribute definitions
      7.  
        Sample configuration
    3. CompositeFileShare agent
      1.  
        Dependencies
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        About ForceControl function
      5.  
        Resource type definition
      6.  
        Attribute definitions
      7.  
        Sample configuration
  5. Services and applications agents
    1.  
      About services and application agents
    2. Internet Information Services agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5. Sample configurations
        1.  
          Sample configuration I
        2.  
          Sample configuration II
    3. GenericService agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    4. ServiceMonitor agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configurations
    5. Process agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    6. MSMQ agent
      1.  
        Dependencies
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configuration
    7.  
      AzureAuth agent
  6. VCS infrastructure and support agents
    1.  
      About VCS infrastructure and support agents
    2. NotifierMngr agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    3. Registry Replication (RegRep) agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5. Attribute definitions
        1.  
          Excluding keys
        2.  
          Configuring registry keys
        3.  
          Ignoring subkeys
      6.  
        Sample configuration
    4. Proxy agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configurations
    5. Phantom agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Attribute definitions
      4.  
        Sample configuration
    6. FileNone agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    7. ElifNone agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    8. FileOnOff agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    9. FileOnOnly agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    10. RemoteGroup agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5. Attribute definitions
        1.  
          About the ControlMode attribute
      6. Sample scenario
        1.  
          Service group behavior
  7. VCS hardware replication agent for NetApp
    1.  
      About hardware replication agents for NetApp
    2. NetApp Filer agent
      1.  
        Agent function
      2.  
        Resource type definition
      3.  
        Attribute definitions
      4.  
        Sample configuration
    3. NetApp SnapDrive agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    4. NetApp SnapMirror agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        Action function
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configuration
  8. Troubleshooting bundled agents
    1.  
      About troubleshooting bundled agents
    2.  
      VCS logging
    3. Troubleshooting storage agents
      1.  
        Disk Reservation agent error messages
      2.  
        Mount agent error messages
      3.  
        Volume Manager (VMDg) agent error messages
      4.  
        MountV agent error messages
    4. Troubleshooting network agents
      1.  
        NIC agent error messages
      2.  
        IP agent error messages
      3.  
        Lanman agent error messages
    5. Troubleshooting FileShare agents
      1.  
        FileShare agent error messages
      2.  
        CompositeFileShare agent error messages
    6. Troubleshooting services and application agents
      1.  
        IIS agent error messages
      2.  
        GenericService agent error messages
      3.  
        ServiceMonitor agent error messages
      4.  
        Process agent error messages
      5.  
        MSMQ agent error messages
    7. Troubleshooting infrastructure and support agents
      1.  
        Notifier Manager agent error messages
      2.  
        Registry Replication agent error messages
      3.  
        Proxy agent error messages
      4.  
        Phantom agent error message
      5.  
        FileNone agent error message
      6.  
        ElifNone agent error message
      7.  
        FileOnOff agent error messages
      8.  
        FileOnOnly agent error messages
    8.  
      Troubleshooting NetApp agents

Process agent error messages

Failed to convert the argument list. Error = Error Code

The agent failed to convert the argument list. This is a VCS internal error.

Recommended Action: Offline and online the service group. Contact Veritas Technical Support if the problem persists.

Failed to lookup the account name for the user 'Account_Name'. Error = Error Code

The agent failed to obtain the SID for the specified user.

Recommended Action: Verify that the domain controller is accessible, or the specified user exists. See the error code if the problem persists.

The password attribute has not been configured

No value specified for the Password attribute.

Recommended Action: Verify the Password attribute defined in the configuration file is assigned a value and contains alphabets only. If the problem persists, verify that the password is encrypted using the VCS Encrypt utility (described in the Cluster Server Administrator's Guide).

Failed to get the password attribute. Error = Error Code

The agent failed to decrypt the specified password.

Recommended Action: Use the vcsencrypt utility to get an encrypted password. Specify the encrypted password to the Password attribute in the configuration file.

Failed to convert the password attribute. Error = Error Code

The agent failed to convert the password attribute. This is a VCS internal error.

Recommended Action: Offline and online the service group. Contact Veritas Technical Support if the problem persists.

StartProgram has not been configured

No value specified for the StartProgram attribute.

Recommended Action: Verify the StartProgram attribute defined in the configuration file is assigned a value.

The process (Process ID) is not alive. Error = Error Code

The process specified in the StartProgam attribute is not alive.

Recommended Action: Verify the StartProgram attribute defined in the configuration file is assigned a value. See the Windows error code if the problem persists.

Failed to get cmd line of the process(Process_ID). Error= Error Code

The agent failed to determine the command line string for the process mentioned in the StartProgram attribute.

Recommended Action: Verify the StartProgram attribute defined in the configuration file is assigned a value. See the Windows error code if the problem persists.

The command line of the process(Process_ID) does not match with that configured in the attributes

The command line of the process, determined by the agent, did not match with the command line specified in the StartProgram attribute.

Recommended Action: Verify the StartProgram attribute defined in the configuration file is assigned a correct value.

Failed to get the user context of the process(Process_ID). Error= Error Code

The agent failed to obtain the information about the user in whose context, the specified process will run.

Recommended Action: Verify that the user exists, or the domain controller is accessible. See the error code if the problem persists.

The user context of the process (Process_ID) does not match with that configured in the attributes

The user context of the process, determined by the agent, did not match with the user context specified in the UserName attribute.

Recommended Action: Verify the UserName attribute defined in the configuration file is assigned a correct value.

Failed to determine whether the process is running or not. Error = Error Code

The agent failed to determine whether the process specified in the StartProgram attribute is running.

Recommended Action: Verify the StartProgram attribute defined in the configuration file is assigned a value. See the Windows error code if the problem persists.

Failed to enable 'Privilege_Name' privilege. Error = Error Code

The agent failed to enable the privilege required to kill a process. See the Windows error code for further information.

Failed to launch the program 'Program_Name'. Error = Error Code

The agent failed to launch the program specified in the StartProgram, CleanProgram, MonitorProgram, or StopProgram attributes.

Recommended Action: Verify the attributes defined in the configuration file are assigned a value. See the Windows error code if the problem persists.

Failed to get command line of the process (Process_ID). Error= Error Code

The agent failed to determine the command line of the process.

Recommended Action: Verify the attributes defined in the configuration file are assigned a value. See the Windows error code if the problem persists.

Failed to wait for the process (Process_ID) to stop. Error = Error Code. Killing it

The process specified in the StartProgram, CleanProgram, MonitorProgram, or StartProgram attribute did not respond in the specified timeout. The agent will try to kill the process.

Recommended Action: Increase the timeout specified in the MonitorProgamTimeout attribute. See the Windows error code if the problem persists.

Failed to get the ACL information. Error = Error Code

The agent failed to retrieve the Access Control List of the interactive desktop and window station.

Recommended Action: See the Windows error code for more information. Contact Veritas Technical Support if the problem persists.

Failed to get the ACE. Error = Error Code

The agent failed to retrieve the Access Control Entry for the ACL of the interactive desktop and window station.

Recommended Action: See the Windows error code for more information. Contact Veritas Technical Support if the problem persists.

Failed to add an ACE entry. Error = Error Code

The agent failed to add an ACE to the ACL of the interactive desktop and window station.

Recommended Action: See the Windows error code for more information. Contact Veritas Technical Support if the problem persists.