Cluster Server 8.0 Bundled Agents Reference Guide - Windows

Last Published:
Product(s): InfoScale & Storage Foundation (8.0)
Platform: Windows
  1. Introducing VCS bundled agents
    1.  
      About VCS bundled agents
    2.  
      Resources and their attributes
    3.  
      Modifying agents and their resources
    4. Attributes
      1.  
        Attribute data types
      2.  
        Attribute dimensions
    5. Categories of bundled agents
      1.  
        Storage agents
      2.  
        Network agents
      3.  
        FileShare agents
      4.  
        Services and applications agents
      5.  
        VCS infrastructure and support agents
    6.  
      Which agents should I use?
  2. Storage agents
    1.  
      About Storage agents for VCS
    2. DiskReservation (DiskRes) agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    3. Mount agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configurations
    4. Volume Manager Diskgroup (VMDg) agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    5. MountV agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configuration
    6. VVRSnap agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    7. VMwareDisks agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attributes
      5.  
        Sample configuration
    8. VMNSDg agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    9. NativeDisks agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    10.  
      AWS EBSVol agent
    11.  
      AzureDisk agent
    12.  
      GoogleDisk agent
  3. Network agents
    1.  
      About network agents
    2. NIC agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    3. IP agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definitions
      5.  
        Attribute definitions
      6.  
        Sample configuration
    4. IPv6 agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configuration
    5. Lanman agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5. Attribute definitions
        1.  
          Updating manual DNS entries
        2.  
          Updating DNS servers
      6.  
        Sample configurations
    6.  
      AWSIP agent
    7.  
      AzureIP agent
    8. AzureDNSZone agent
      1.  
        Prerequisites
      2.  
        Dependencies
      3.  
        Agent functions
      4.  
        State definitions
      5.  
        Attributes
      6.  
        Resource type definition
      7.  
        Samples configurations
      8.  
        Delegating a domain to Azure DNS
    9.  
      GoogleIP agent
  4. FileShare agents
    1.  
      About FileShare agents
    2. FileShare agent
      1.  
        Dependencies
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        About ForceControl function
      5.  
        Resource type definition
      6.  
        Attribute definitions
      7.  
        Sample configuration
    3. CompositeFileShare agent
      1.  
        Dependencies
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        About ForceControl function
      5.  
        Resource type definition
      6.  
        Attribute definitions
      7.  
        Sample configuration
  5. Services and applications agents
    1.  
      About services and application agents
    2. Internet Information Services agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5. Sample configurations
        1.  
          Sample configuration I
        2.  
          Sample configuration II
    3. GenericService agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    4. ServiceMonitor agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configurations
    5. Process agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    6. MSMQ agent
      1.  
        Dependencies
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configuration
    7.  
      AzureAuth agent
  6. VCS infrastructure and support agents
    1.  
      About VCS infrastructure and support agents
    2. NotifierMngr agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    3. Registry Replication (RegRep) agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5. Attribute definitions
        1.  
          Excluding keys
        2.  
          Configuring registry keys
        3.  
          Ignoring subkeys
      6.  
        Sample configuration
    4. Proxy agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configurations
    5. Phantom agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Attribute definitions
      4.  
        Sample configuration
    6. FileNone agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    7. ElifNone agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    8. FileOnOff agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    9. FileOnOnly agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    10. RemoteGroup agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5. Attribute definitions
        1.  
          About the ControlMode attribute
      6. Sample scenario
        1.  
          Service group behavior
  7. VCS hardware replication agent for NetApp
    1.  
      About hardware replication agents for NetApp
    2. NetApp Filer agent
      1.  
        Agent function
      2.  
        Resource type definition
      3.  
        Attribute definitions
      4.  
        Sample configuration
    3. NetApp SnapDrive agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    4. NetApp SnapMirror agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        Action function
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configuration
  8. Troubleshooting bundled agents
    1.  
      About troubleshooting bundled agents
    2.  
      VCS logging
    3. Troubleshooting storage agents
      1.  
        Disk Reservation agent error messages
      2.  
        Mount agent error messages
      3.  
        Volume Manager (VMDg) agent error messages
      4.  
        MountV agent error messages
    4. Troubleshooting network agents
      1.  
        NIC agent error messages
      2.  
        IP agent error messages
      3.  
        Lanman agent error messages
    5. Troubleshooting FileShare agents
      1.  
        FileShare agent error messages
      2.  
        CompositeFileShare agent error messages
    6. Troubleshooting services and application agents
      1.  
        IIS agent error messages
      2.  
        GenericService agent error messages
      3.  
        ServiceMonitor agent error messages
      4.  
        Process agent error messages
      5.  
        MSMQ agent error messages
    7. Troubleshooting infrastructure and support agents
      1.  
        Notifier Manager agent error messages
      2.  
        Registry Replication agent error messages
      3.  
        Proxy agent error messages
      4.  
        Phantom agent error message
      5.  
        FileNone agent error message
      6.  
        ElifNone agent error message
      7.  
        FileOnOff agent error messages
      8.  
        FileOnOnly agent error messages
    8.  
      Troubleshooting NetApp agents

Lanman agent error messages

Virtual server name specified in the configuration is invalid (Virtual Server Name)

The virtual server name exceeds the limit of 16 characters, or it contains invalid characters.

Recommended Action: Verify that the NetBios name is less than sixteen characters, and that is does not contain any of the following characters: /\:*?"<>|=.

Virtual name already exists in the network

The specified virtual name already exists in the network.

Recommended Action: Verify the VirtualName attribute defined in the configuration file is assigned a unique value.

Failed to update DNS entry (error_type:Error Type, error_code:Error Code)

The agent failed to update the DNS entry.

Recommended Action: Verify the DNS server is alive, and the reverse lookup zone is configured.

Failed to update Computer account in Active directory (error_type: Error Type, error_code: Error Code)

The agent failed to add the computer account to the Active Directory.

Recommended Action: Verify whether the user, in whose context the VCS Helper service runs, has the required permissions.

Failed to register Virtual server name to Netbios (error_type:Error type, error_code: Error Code)

The agent failed to register the virtual server name with the NetBios.

Recommended Action: Verify whether the virtual name is already configured. Run nbtstat - n to check NetBios bindings. Contact Veritas Technical Support if the problem persists.

Failed to start the 'Veritas Cluster Server Helper' service. (error_type: Error Type, error_code:Error Code)

The agent failed to start the specified service.

Recommended Action: Verify whether the service is installed on the node. Also verify whether the user, in whose context the service will run, has the required permissions.

IP address specified for MultiNetInfo is invalid (entry=IP Address)

Invalid IP address specified in the MultiNetInfo attribute.

Recommended Action: Verify the MultiNetInfo attribute defined in the configuration file is assigned correct values.

SubnetMask specified for MultiNetInfo is invalid (entry=subnet_mask)

Invalid subnet mask specified in the MultiNetInfo attribute.

Recommended Action: Verify the MultiNetInfo attribute defined in the configuration file is assigned correct values.

WINS address specified for MultinetInfo is invalid (entry=wins_address)

Invalid WINS address specified in the MultiNetInfo attribute.

Recommended Action: Verify the MultiNetInfo attribute defined in the configuration file is assigned correct values.

VirtualName attribute is not specified in the configuration

No value specified for VirtualName attribute.

Recommended Action: Verify the VirtualName attribute defined in the configuration file is assigned a value.

IP address specified in the configuration is invalid

Invalid value specified for the IP address.

Recommended Action: Verify the value specified for the IP address is valid.

SubnetMask specified in the configuration is invalid

Invalid value specified for the subnet mask.

Recommended Action: Verify the value specified for the subnet mask is valid.

MultinetInfo attribute specified in the configuration is in invalid format

The value specified for MultiNetInfo attribute is not in the standard format.

Recommended Action: Verify the format for the MultiNetInfo attribute.

There are no valid IP addresses specified in the configuration

All the IP addresses specified in the configuration are invalid.

Recommended Action: Verify the IP addresses specified in the configuration file.

IP address specified in the configuration is not online. (ip= IP Address)

The specified IP address is not online in the cluster.

Recommended Action: Verify the specified IP address exists in the network.

Mismatch in the subnet mask specified in configuration and the actual subnet mask configured for the adapter

The subnet mask specified in the configuration file does not match with the subnet mask for the configured adapter.

Recommended Action: Verify the subnet mask specified in the MultiNetInfo attribute is correct.

WINS address specified in the configuration is not found in the adapter's WINS address list

The specified WINS address does not exist in the WINS address list of the adapter.

Recommended Action: Verify the WINS address specified in the MultiNetInfo attribute is correct.

Attempt to start 'Veritas Cluster Server Helper' service has failed. (error_type: Error Type, error_code: Error Code)

The agent failed to start the specified service.

Recommended Action: Verify whether the service is installed on the node. Also verify whether the user, in whose context the service will run, has the required permissions.

Attempt to stop 'Veritas Cluster Server Helper' service has failed. (error_type: Error Type, error_code: Error Code)

The agent failed to stop the specified service.

Recommended Action: Verify whether the service is installed on the node. Also verify whether the user, in whose context the service will run, has the required permissions.

Attempt to online the Lanman resource has failed. (error_type: Error Type, error_code: Error Code)

The agent failed to online the Lanman resource. This is a VCS internal error.

Recommended Action: See the Windows error code for more information. Contact Veritas Technical Support if the problem persists.

V-16-10051-3051 No DNS servers IPv6 address found. Cannot update DNS. Please provide IPv6 addresses for the DNS servers either on the NIC or the Lanman configuration.

This error is specific to an IPv6 environment. The Lanman agent has failed to update the virtual IPv6 address entry in the DNS records as the DNS server details are not specified.

The Lanman resource itself is able to come online, but other resources in the service group that depend on the Lanman resource (FileShare for example) may fail to come online as the virtual server name that uses an IPv6 address is not updated in the DNS.

In an IPv6 environment, the Lanman agent relies on the DNS records to validate the server name on the network.

Recommended Action: If the virtual IP is an IPv6 address then you must specify the DNS server details, either in the network adapter properties or in the Lanman agent's AdditionalDNSServers attribute.