Arctera™ Insight Personal Archive Help

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. Getting started
    1.  
      About Arctera Insight Personal Archive
    2.  
      Prerequisites for Insight Personal Archive
    3.  
      Insight Personal Archive compatibility
    4.  
      Accessing new Arctera Insight Personal Archive portal
    5.  
      Logging in to Insight Personal Archive
    6.  
      Configuring Microsoft Outlook web folders
    7.  
      Monitoring other accounts
    8.  
      Viewing delegate archives
    9.  
      About Email Continuity
    10.  
      About legacy data
    11.  
      Configuring the Insight Personal Archive settings
    12.  
      Resetting a forgotten password
    13.  
      Changing your message view
  2. Working with messages
    1.  
      Viewing archived messages
    2.  
      Replying to archived messages
    3.  
      Forwarding archived messages
    4.  
      Restoring archived messages
    5.  
      Saving archived messages to your computer
    6.  
      Downloading message attachments
    7.  
      Printing archived messages
    8.  
      Composing new messages
  3. Using Search
    1.  
      About Insight Personal Archive Search
    2.  
      Using Quick Search
    3.  
      Using Advanced Search
    4.  
      Search syntax
    5.  
      About stop words and special characters in searches
    6. Boolean operator searches
      1.  
        AND operator search
      2.  
        OR operator search
      3.  
        NOT operator search
      4.  
        About using multiple Boolean operators
      5.  
        About using Boolean operators with phrase searches
      6.  
        About Boolean operators and special characters
    7.  
      Wildcard searches
    8.  
      Proximity searches
    9.  
      Double-byte character set searches
    10.  
      About enhanced searches in Japanese
    11.  
      Using Search Filters
    12.  
      Creating Saved Searches
    13.  
      Updating Saved Searches
    14.  
      Deleting Saved Searches
    15.  
      Searchable attachment types
    16.  
      Insight Personal Archive Search FAQs
  4. Using Insight Personal Archive tags
    1.  
      About Insight Personal Archive tags
    2.  
      Applying tags
    3.  
      Removing tags
    4.  
      Updating tags
    5.  
      Deleting tags
  5. Using Folder Sync
    1.  
      About Folder Sync
    2.  
      Viewing Synchronized Folders in Insight Personal Archive
    3.  
      Folder Sync FAQ
  6. Insight Personal Archive known issues
    1.  
      Insight Personal Archive Known Issues
  7. Insight Personal Archive updates in previous releases
    1.  
      About the Insight Personal Archive updates in previous releases

Viewing Synchronized Folders in Insight Personal Archive

After an initial synchronization event, you can view your Microsoft Outlook folder structure in Insight Personal Archive. During subsequent synchronization events, Folder Sync replicates any changes you make to your Outlook folder structure in Insight Personal Archive.

Note:

Folder Sync does not synchronize the contacts, tasks, or calendar items from Microsoft Outlook to Insight Personal Archive.

To view your synchronized folders

  1. Log in to Insight Personal Archive.
  2. Select the monitored and delegate archive accounts you want to view.

    Note:

    To view the delegate archive accounts folder structure, ensure that you have enabled the View Delegate Folder Structure option in the Arctera Insight Management Console.

  3. To hide the archive accounts folder that do not have data, click the Hide Empty Folders check box.
  4. Click the sync icon to refresh the active folders view.
  5. In the left pane, select the Active Folders tab to view the monitored and delegate archive accounts folder structure.

    Note:

    If you have over 4,000 synchronized monitored and delegate archive folders, the loading time in the Active Folders tab might take up to five minutes.

  6. In the Active Folders tab, select a synchronized folder to view the archived messages inside that monitored or delegate archive folder in the message list.