Arctera™ Insight Personal Archive Help

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. Getting started
    1.  
      About Arctera Insight Personal Archive
    2.  
      Prerequisites for Insight Personal Archive
    3.  
      Insight Personal Archive compatibility
    4.  
      Accessing new Arctera Insight Personal Archive portal
    5.  
      Logging in to Insight Personal Archive
    6.  
      Configuring Microsoft Outlook web folders
    7.  
      Monitoring other accounts
    8.  
      Viewing delegate archives
    9.  
      About Email Continuity
    10.  
      About legacy data
    11.  
      Configuring the Insight Personal Archive settings
    12.  
      Resetting a forgotten password
    13.  
      Changing your message view
  2. Working with messages
    1.  
      Viewing archived messages
    2.  
      Replying to archived messages
    3.  
      Forwarding archived messages
    4.  
      Restoring archived messages
    5.  
      Saving archived messages to your computer
    6.  
      Downloading message attachments
    7.  
      Printing archived messages
    8.  
      Composing new messages
  3. Using Search
    1.  
      About Insight Personal Archive Search
    2.  
      Using Quick Search
    3.  
      Using Advanced Search
    4.  
      Search syntax
    5.  
      About stop words and special characters in searches
    6. Boolean operator searches
      1.  
        AND operator search
      2.  
        OR operator search
      3.  
        NOT operator search
      4.  
        About using multiple Boolean operators
      5.  
        About using Boolean operators with phrase searches
      6.  
        About Boolean operators and special characters
    7.  
      Wildcard searches
    8.  
      Proximity searches
    9.  
      Double-byte character set searches
    10.  
      About enhanced searches in Japanese
    11.  
      Using Search Filters
    12.  
      Creating Saved Searches
    13.  
      Updating Saved Searches
    14.  
      Deleting Saved Searches
    15.  
      Searchable attachment types
    16.  
      Insight Personal Archive Search FAQs
  4. Using Insight Personal Archive tags
    1.  
      About Insight Personal Archive tags
    2.  
      Applying tags
    3.  
      Removing tags
    4.  
      Updating tags
    5.  
      Deleting tags
  5. Using Folder Sync
    1.  
      About Folder Sync
    2.  
      Viewing Synchronized Folders in Insight Personal Archive
    3.  
      Folder Sync FAQ
  6. Insight Personal Archive known issues
    1.  
      Insight Personal Archive Known Issues
  7. Insight Personal Archive updates in previous releases
    1.  
      About the Insight Personal Archive updates in previous releases

Restoring archived messages

While working with your archived messages, you may find one you need that is no longer in your inbox. Using Insight Personal Archive, you can restore the archived message and send an exact copy of it back to your inbox. The restored message appears at the top of the message list in your inbox with the date and time you restored it. You can see the original timestamp of the message by opening it in your inbox.

Outlook on the web displays the restored timestamp by default. When replying to this message, the original timestamp is displayed properly in the Sent field.

To restore a single message

  1. In the message list, select an archived message.
  2. Do one of the following:

    • In the message toolbar, click Restore this message.

    • Right-click the message then click Restore this message.

      Note:

      You can only restore one message at a time from the right-click menu. Even if you select multiple messages and click Restore this message in the right-click menu, Insight Personal Archive only restores the message you right-clicked.

To restore multiple messages

  1. In the message list, select the archived messages that you want to restore.
  2. In the toolbar at the top of the browser window toolbar, click Restore.