Arctera License Management Service Help
- Introduction
- Pre-installation
- Installing and configuring
- About installing License Management Service
- About configuring License Management Service on Linux and Windows
- Getting started
- About LAS access
- Registering the License Management Service product key
- Adding Lightweight Directory Access Protocol or Active Directory-based authentication in License Management Service
- Adding a user group
- About using reports
- Registering
- Managing license usage
- Managing hosts
- Managing software upgrades
- Managing user administration
- Managing backup, restore, and uninstall
- Known issues
License Management Service patch details not visible in the LMS UI
This issue is seen in cases where you have deployed InfoScale Operations Manager (VIOM) and License Management Service (LMS) on the same server.
When you upload an LMS patch from the LMS UI, the LMS patch is not visible in the LMS UI under the Software Upgrade > Patches tab. This happens even if the actual patch upload task has completed and you see a successful upload confirmation message.
Workaround:
Run the following command on the VIOM/LMS server. This command triggers a rescan on the LMS server. Once the scan is completed, the LMS patches should be visible in the LMS UI.
On Linux
Run the following command from the terminal:
# /opt/VRTSsfmh/bin/perl /opt/VRTSsfmh/bin/mh_ctl.pl --rescan
On Windows:
Run the following command from the command prompt:
# "C:\Program Files\Veritas\VRTSsfmh\bin\perl.exe" "C:\Program Files\Veritas\VRTSsfmh\bin\mh_ctl.pl" --rescan