Arctera License Management Service Help

Last Published:
Product(s): InfoScale & Storage Foundation (8.0.2)
  1. Introduction
    1.  
      About License Management Service
    2.  
      About License Analytics Service
    3.  
      High level working
  2. Pre-installation
    1.  
      Downloading License Management Service packages
    2.  
      Operating system requirements
    3.  
      Network and firewall requirements
  3. Installing and configuring
    1. About installing License Management Service
      1.  
        Installing License Management Service on Linux (on-premises and cloud)
      2.  
        Installing License Management Service on Windows (on-premises and cloud)
    2.  
      Verifying License Management Service installation on Linux
    3.  
      Verify License Management Service installation on Windows
    4. About configuring License Management Service on Linux and Windows
      1.  
        Configure License Management Service on Linux and Windows using the web browser
      2.  
        Configuring License Management Service on Linux and Windows hosts using CLI
    5.  
      Installing License Management Service along with Arctera InfoScale Operations Manager 8.0.2
    6.  
      Installing License Management Service along with Operations Manager in a high availability environment
  4. Getting started
    1. About LAS access
      1.  
        Downloading the Entitlements file from LAS
      2.  
        Downloading the License Meter file from LAS
      3.  
        Uploading Usage report to LAS
    2. Registering the License Management Service product key
      1.  
        Getting the registration key file from the VEMS portal
    3.  
      About License Management Service console
    4.  
      About the Setup panel
    5.  
      About the License Management Service dashboard
    6.  
      Updating the License meter file
    7.  
      Updating the Entitlements file
    8.  
      About managing hosts
    9.  
      Adding Kubernetes clusters
    10. Adding Lightweight Directory Access Protocol or Active Directory-based authentication in License Management Service
      1.  
        Add domain panel options
      2.  
        Add domain panel options to specify the domain name
    11. Adding a user group
      1.  
        About user group permissions
    12.  
      Adding local users
    13.  
      Configuring SMTP settings for email notifications
    14.  
      Managing License Management Service site details
    15.  
      Changing the password
    16. About using reports
      1.  
        Sending the Usage report to Arctera
    17.  
      Managing faults
    18.  
      Viewing the activity monitor
  5. Registering
    1.  
      Login to the License Management Service console
    2.  
      Viewing the product registration details
    3.  
      Re-registering the product key
    4.  
      Viewing the License Management Service installation details
  6. Managing license usage
    1.  
      About license usage
    2.  
      Scheduling auto update for License meter file
    3.  
      About assigning entitlements
    4.  
      Scheduling auto update for entitlements file
    5.  
      Assigning entitlements to hosts
    6.  
      Reassigning entitlements to hosts
    7.  
      Unassigning host from an entitlement ID
    8.  
      Unmanaging a host
    9.  
      Managing hosts
    10.  
      Assigning entitlements to Kubernetes nodes
    11.  
      Reassigning entitlements to Kubernetes nodes
    12.  
      Unassigning Kubernetes node from an entitlement ID
    13.  
      Viewing the License cores usage data
  7. Managing hosts
    1.  
      Adding hosts manually to License Management Service
    2.  
      Adding hosts to License Management Service using the CSV file
    3.  
      Adding hosts to License Management Service using the Auto Configure (gendeploy.pl) script
    4.  
      Refreshing the details of a host
    5.  
      Removing a host from License Management Service
  8. Managing software upgrades
    1.  
      About software upgrades
    2.  
      Uploading the baseline package
    3.  
      Installing the baseline package
    4.  
      Removing the baseline package
    5.  
      Uploading the patches
    6.  
      Installing the patches
    7.  
      Removing patches
    8.  
      Refreshing the patch repository
  9. Managing user administration
    1.  
      Enabling or disabling a domain
    2.  
      Removing a domain
    3.  
      Editing a user group
    4.  
      Editing users from a user group
    5.  
      Removing a user group
    6.  
      Editing local users
    7.  
      Editing user group for local user
    8.  
      Removing a local user
  10. Managing backup, restore, and uninstall
    1.  
      About backing up and restoring the License Management Service data
    2.  
      Backing up License Management Service data
    3.  
      Restoring backed up License Management Service data
    4.  
      Uninstalling License Management Service on Linux
    5.  
      Uninstalling License Management Service on Windows
  11. Known issues
    1.  
      License Management Service patch details not visible in the LMS UI
    2.  
      InfoScale Operations Manager services do not restart on SUSE host after reboot (15189)
    3.  
      Incorrect error message displayed during password change task (16155)
    4.  
      Login without any permissions fails with infinite spinner error (16167)

About software upgrades

Using the software upgrades feature, you can upload and install the baseline release, maintenance release, and patch release packages. Managed host upgrades, that is the VRTsfmh package upgrades, can also be done using the License Management Service console. To upgrade managed hosts, patches of Arctera InfoScale Operations manager are used and these patches are listed on the LMS console patch repository.

Baseline packages tab

Using the Baseline packages tab, you can download the baseline release also known as the General Availability (GA) release and the maintenance release (MR) packages for managed hosts from Arctera Download Center and upload the same on License Management Service console. You can then install the package on the relevant hosts. The packages can be installed on the hosts whose status is healthy. Healthy status indicates that the XPRTLD service is running on the host and a connection is established between the host and License Management Service.

The following information about the package is displayed on this tab:

  • Name of the package.

  • Status of installations. You can see the number of hosts for which the selected package is applicable and the number of hosts on which it is installed. For example, 6/11 in the status indicates that the package is applicable for 11 hosts and is installed on only 6 hosts.

  • Version of the package.

  • Applicable on. This field always refers to MH, that is the managed host.

  • Type of the package, GA, or MR.

  • Whether the package is obsolete or not. Arctera recommends that you remove the obsolete packages from the list.

  • Release date of the package.

You can perform the following operations on this tab:

Note:

Baseline packages tab allows you to upgrade only Managed host.

Uploaded patches tab

Review the information about the latest available patches in the Patches repository tab. Then use the Uploaded patches tab download the patches from Arctera Download Center and upload the same on License Management Service console. You can then install the patch on the managed hosts or on the LMS server. The patch can be installed on the hosts whose status is healthy. Healthy status indicates that the XPRTLD service is running on the host and a connection is established on the host.

The following information about the patch is displayed on this tab:

  • Name of the patch.

  • Status of installation. Whether the patch is installed or not.

  • Applicable on. This field always refers to MH, that is the managed host.

  • Type, which is always the patch.

  • Whether the patch is obsolete or not. Arctera recommends that you remove the obsolete patches from the list.

  • Release date of the patch.

You can perform the following operations on this tab:

Patches repository tab

The patch release packages for the Arctera InfoScale Operations Manager managed hosts and for LMS that are available on the Arctera Download Center are listed on the Patches repository tab.

Arctera recommends that you manually run the + Refresh repository operation on the License Management Service console to get a list of the latest available patches at least once a month. Based on this master list of available patches, you can then download the relevant patches and proceed with the installations. Refreshing the patch repository

Note:

If License Management Service is installed on a host that already has InfoScale Operations Manager, then package and patch installation operations of the managed host are blocked on the License Management Service console. You must use InfoScale Operations Manager console to perform these operations.