Arctera License Management Service Help

Last Published:
Product(s): InfoScale & Storage Foundation (8.0.2)
  1. Introduction
    1.  
      About License Management Service
    2.  
      About License Analytics Service
    3.  
      High level working
  2. Pre-installation
    1.  
      Downloading License Management Service packages
    2.  
      Operating system requirements
    3.  
      Network and firewall requirements
  3. Installing and configuring
    1. About installing License Management Service
      1.  
        Installing License Management Service on Linux (on-premises and cloud)
      2.  
        Installing License Management Service on Windows (on-premises and cloud)
    2.  
      Verifying License Management Service installation on Linux
    3.  
      Verify License Management Service installation on Windows
    4. About configuring License Management Service on Linux and Windows
      1.  
        Configure License Management Service on Linux and Windows using the web browser
      2.  
        Configuring License Management Service on Linux and Windows hosts using CLI
    5.  
      Installing License Management Service along with Arctera InfoScale Operations Manager 8.0.2
    6.  
      Installing License Management Service along with Operations Manager in a high availability environment
  4. Getting started
    1. About LAS access
      1.  
        Downloading the Entitlements file from LAS
      2.  
        Downloading the License Meter file from LAS
      3.  
        Uploading Usage report to LAS
    2. Registering the License Management Service product key
      1.  
        Getting the registration key file from the VEMS portal
    3.  
      About License Management Service console
    4.  
      About the Setup panel
    5.  
      About the License Management Service dashboard
    6.  
      Updating the License meter file
    7.  
      Updating the Entitlements file
    8.  
      About managing hosts
    9.  
      Adding Kubernetes clusters
    10. Adding Lightweight Directory Access Protocol or Active Directory-based authentication in License Management Service
      1.  
        Add domain panel options
      2.  
        Add domain panel options to specify the domain name
    11. Adding a user group
      1.  
        About user group permissions
    12.  
      Adding local users
    13.  
      Configuring SMTP settings for email notifications
    14.  
      Managing License Management Service site details
    15.  
      Changing the password
    16. About using reports
      1.  
        Sending the Usage report to Arctera
    17.  
      Managing faults
    18.  
      Viewing the activity monitor
  5. Registering
    1.  
      Login to the License Management Service console
    2.  
      Viewing the product registration details
    3.  
      Re-registering the product key
    4.  
      Viewing the License Management Service installation details
  6. Managing license usage
    1.  
      About license usage
    2.  
      Scheduling auto update for License meter file
    3.  
      About assigning entitlements
    4.  
      Scheduling auto update for entitlements file
    5.  
      Assigning entitlements to hosts
    6.  
      Reassigning entitlements to hosts
    7.  
      Unassigning host from an entitlement ID
    8.  
      Unmanaging a host
    9.  
      Managing hosts
    10.  
      Assigning entitlements to Kubernetes nodes
    11.  
      Reassigning entitlements to Kubernetes nodes
    12.  
      Unassigning Kubernetes node from an entitlement ID
    13.  
      Viewing the License cores usage data
  7. Managing hosts
    1.  
      Adding hosts manually to License Management Service
    2.  
      Adding hosts to License Management Service using the CSV file
    3.  
      Adding hosts to License Management Service using the Auto Configure (gendeploy.pl) script
    4.  
      Refreshing the details of a host
    5.  
      Removing a host from License Management Service
  8. Managing software upgrades
    1.  
      About software upgrades
    2.  
      Uploading the baseline package
    3.  
      Installing the baseline package
    4.  
      Removing the baseline package
    5.  
      Uploading the patches
    6.  
      Installing the patches
    7.  
      Removing patches
    8.  
      Refreshing the patch repository
  9. Managing user administration
    1.  
      Enabling or disabling a domain
    2.  
      Removing a domain
    3.  
      Editing a user group
    4.  
      Editing users from a user group
    5.  
      Removing a user group
    6.  
      Editing local users
    7.  
      Editing user group for local user
    8.  
      Removing a local user
  10. Managing backup, restore, and uninstall
    1.  
      About backing up and restoring the License Management Service data
    2.  
      Backing up License Management Service data
    3.  
      Restoring backed up License Management Service data
    4.  
      Uninstalling License Management Service on Linux
    5.  
      Uninstalling License Management Service on Windows
  11. Known issues
    1.  
      License Management Service patch details not visible in the LMS UI
    2.  
      InfoScale Operations Manager services do not restart on SUSE host after reboot (15189)
    3.  
      Incorrect error message displayed during password change task (16155)
    4.  
      Login without any permissions fails with infinite spinner error (16167)

Updating the Entitlements file

Using the License Management Service console, you can update the entitlements file. The Entitlements file is available on the Veritas Entitlement Management Server (VEMS) portal. It contains information about the entitled core units for the different InfoScale product combinations that you are entitled to use. Using the License Management Service console, you can upload the file on the host on which License Management Service is installed. Online and Offline are two options for uploading the file. Choose the Online option only if the host has access to the public internet. The file is securely retrieved from VEMS through an API and placed in the LMS database. Choose the Offline option if the host does not have access to the public internet.

To download the entitlements file, you must have access credentials to VEMS account.

To update the Entitlements file

  1. On the License Management Service console, do one of the following:
    • In the Setup panel, click Update in the Entitlements card.

    • Click Settings > Entitlements update.

  2. Review the Entitlement data status date which is the date when the file was made available on VEMS.
  3. Do one of the following:
    • Click Configure in Online - configure account if the host has access to public internet. Skip to step 4.

    • Click Update in Offline - update if the host does not have access to public internet. Skip to step 5.

  4. In the Configure license portal account panel enter the username and password to access Arctera License Portal. Click Configure.
  5. In the Update entitlements offline panel follow the steps that are mentioned to download the .json file from the Arctera License Analytics Service (LAS) console. Browse to upload the file. Click Update.
  6. Click Close.

    Click Activity monitor to track the process of the task.

See About assigning entitlements.

See Assigning entitlements to hosts.