Arctera License Management Service Help

Last Published:
Product(s): InfoScale & Storage Foundation (8.0.2)
  1. Introduction
    1.  
      About License Management Service
    2.  
      About License Analytics Service
    3.  
      High level working
  2. Pre-installation
    1.  
      Downloading License Management Service packages
    2.  
      Operating system requirements
    3.  
      Network and firewall requirements
  3. Installing and configuring
    1. About installing License Management Service
      1.  
        Installing License Management Service on Linux (on-premises and cloud)
      2.  
        Installing License Management Service on Windows (on-premises and cloud)
    2.  
      Verifying License Management Service installation on Linux
    3.  
      Verify License Management Service installation on Windows
    4. About configuring License Management Service on Linux and Windows
      1.  
        Configure License Management Service on Linux and Windows using the web browser
      2.  
        Configuring License Management Service on Linux and Windows hosts using CLI
    5.  
      Installing License Management Service along with Arctera InfoScale Operations Manager 8.0.2
    6.  
      Installing License Management Service along with Operations Manager in a high availability environment
  4. Getting started
    1. About LAS access
      1.  
        Downloading the Entitlements file from LAS
      2.  
        Downloading the License Meter file from LAS
      3.  
        Uploading Usage report to LAS
    2. Registering the License Management Service product key
      1.  
        Getting the registration key file from the VEMS portal
    3.  
      About License Management Service console
    4.  
      About the Setup panel
    5.  
      About the License Management Service dashboard
    6.  
      Updating the License meter file
    7.  
      Updating the Entitlements file
    8.  
      About managing hosts
    9.  
      Adding Kubernetes clusters
    10. Adding Lightweight Directory Access Protocol or Active Directory-based authentication in License Management Service
      1.  
        Add domain panel options
      2.  
        Add domain panel options to specify the domain name
    11. Adding a user group
      1.  
        About user group permissions
    12.  
      Adding local users
    13.  
      Configuring SMTP settings for email notifications
    14.  
      Managing License Management Service site details
    15.  
      Changing the password
    16. About using reports
      1.  
        Sending the Usage report to Arctera
    17.  
      Managing faults
    18.  
      Viewing the activity monitor
  5. Registering
    1.  
      Login to the License Management Service console
    2.  
      Viewing the product registration details
    3.  
      Re-registering the product key
    4.  
      Viewing the License Management Service installation details
  6. Managing license usage
    1.  
      About license usage
    2.  
      Scheduling auto update for License meter file
    3.  
      About assigning entitlements
    4.  
      Scheduling auto update for entitlements file
    5.  
      Assigning entitlements to hosts
    6.  
      Reassigning entitlements to hosts
    7.  
      Unassigning host from an entitlement ID
    8.  
      Unmanaging a host
    9.  
      Managing hosts
    10.  
      Assigning entitlements to Kubernetes nodes
    11.  
      Reassigning entitlements to Kubernetes nodes
    12.  
      Unassigning Kubernetes node from an entitlement ID
    13.  
      Viewing the License cores usage data
  7. Managing hosts
    1.  
      Adding hosts manually to License Management Service
    2.  
      Adding hosts to License Management Service using the CSV file
    3.  
      Adding hosts to License Management Service using the Auto Configure (gendeploy.pl) script
    4.  
      Refreshing the details of a host
    5.  
      Removing a host from License Management Service
  8. Managing software upgrades
    1.  
      About software upgrades
    2.  
      Uploading the baseline package
    3.  
      Installing the baseline package
    4.  
      Removing the baseline package
    5.  
      Uploading the patches
    6.  
      Installing the patches
    7.  
      Removing patches
    8.  
      Refreshing the patch repository
  9. Managing user administration
    1.  
      Enabling or disabling a domain
    2.  
      Removing a domain
    3.  
      Editing a user group
    4.  
      Editing users from a user group
    5.  
      Removing a user group
    6.  
      Editing local users
    7.  
      Editing user group for local user
    8.  
      Removing a local user
  10. Managing backup, restore, and uninstall
    1.  
      About backing up and restoring the License Management Service data
    2.  
      Backing up License Management Service data
    3.  
      Restoring backed up License Management Service data
    4.  
      Uninstalling License Management Service on Linux
    5.  
      Uninstalling License Management Service on Windows
  11. Known issues
    1.  
      License Management Service patch details not visible in the LMS UI
    2.  
      InfoScale Operations Manager services do not restart on SUSE host after reboot (15189)
    3.  
      Incorrect error message displayed during password change task (16155)
    4.  
      Login without any permissions fails with infinite spinner error (16167)

About assigning entitlements

Using the License Management Service console you can assign entitlements to hosts and Kubernetes worker nodes that have the Arctera InfoScale product suite installed. You can select a single on-premises or cloud host or a Kubernetes node to assign entitlements or you can choose multiple by using filters and proceed with the task.

While assigning entitlements to hosts or nodes, you need to ensure that certain parameters are taken into consideration. Refer to the table to understand the various combinations that are permitted while assigning entitlements.

Table: New -- Entitlement, product, and platform combinations

Platform type / Location

Entitlement product bundle

Host product bundle

On-premises

InfoScale Enterprise

InfoScale Enterprise

InfoScale Availability*

InfoScale Storage*

InfoScale Availability

InfoScale Availability

InfoScale Storage

InfoScale Storage

InfoScale Foundation

InfoScale Foundation

Cloud

InfoScale Enterprise

Alta Enterprise

InfoScale Enterprise

InfoScale Availability*

InfoScale Storage*

InfoScale Availability

Alta Application Resiliency

InfoScale Availability

InfoScale Storage

Alta Storage

InfoScale Storage

 

InfoScale Enterprise for Kubernetes

InfoScale Enterprise for Kubernetes Cloud

InfoScale Enterprise for Kubernetes

InfoScale Storage for Kubernetes

InfoScale Storage for Kubernetes Cloud

InfoScale Storage for Kubernetes

[*] A lower-level product bundle can be assigned to a higher-level product bundle, but this is not recommended.

Hosts that are deployed within the cloud should be mapped to cloud entitlements. Depending on the purchase date the entitlement product bundle names can vary.

In addition to the above product and entitlement product bundle mapping, you need to also consider the following criteria:

  • All selected hosts must have a similar platform type.

  • All selected hosts must have similar entitlement status such as unassigned or partially expired.

  • When mapping host to entitlements there may be two types of licenses for each, perpetual and subscription.

  • Hosts assigned to an entitlement can be easily moved to another entitlement.

Best practice is to match the entitlement product bundle with a similar bundle that is installed on the host (on-premises or cloud).

The following are some examples which explain how the mapping works:

  • Example 1: An on-premises host has the InfoScale Availability product installed. You have entitlements belonging to InfoScale Enterprise, Availability, and Foundation. Now while assigning entitlements to this particular host, you can choose entitlements from InfoScale Enterprise and Availability only. If you choose entitlements from InfoScale Foundation, then an error message is displayed.

  • Example 2: For cloud hosts having InfoScale products, the mapping is similar to on-premises hosts. Cloud hosts having InfoScale products should be mapped to Alta or InfoScale for Cloud entitlements.

See Reassigning entitlements to hosts.

See Reassigning entitlements to Kubernetes nodes.