Help for Enterprise Vault Search

Last Published:
Product(s): Enterprise Vault (12.2)
  1. Getting started with Enterprise Vault Search
    1.  
      About Enterprise Vault Search
    2.  
      New features in this release
    3.  
      Finding your way around Enterprise Vault Search
    4.  
      About retention of archived items
    5.  
      About retention folders
  2. Searching for archived items
    1. Running a simple search
      1.  
        Search suggestions for simple search
      2.  
        Query syntax to refine a simple search with Enterprise Vault Search
      3.  
        Boolean operators that you can use in a simple search
      4.  
        Examples of query syntax, wildcards, and Boolean operators
    2. Running an advanced search
      1.  
        Saving an advanced search
      2.  
        Rerunning a saved advanced search
  3. Working with search results
    1.  
      About working with search results
    2.  
      About the reading pane toolbar
    3.  
      Viewing items
    4.  
      Downloading items
    5.  
      Restoring items to your mailbox
    6.  
      Deleting items from the archive
    7.  
      Changing the retention categories of items
    8.  
      Exporting items
    9.  
      Copying or moving items
    10.  
      Moving a folder
    11.  
      Creating, renaming, and deleting a folder
    12.  
      Repeating a previous action using the recent list
  4. Customizing Enterprise Vault Search
    1.  
      About customizing Enterprise Vault Search
    2.  
      Showing or hiding the sidebar and favorites list
    3.  
      Choosing a starting archive or folder
    4.  
      Choosing the language of the search interface
    5.  
      Choosing the time and date format
    6.  
      Creating and arranging archive groups
    7.  
      Showing, hiding, and positioning the reading pane
    8.  
      Adding a frequently used folder to the favorites list
    9.  
      Choosing how to highlight search terms
    10.  
      Filtering results by type in the results pane
    11.  
      Customizing the columns displayed in the results pane
    12.  
      Showing items in a list in the results pane
    13.  
      Sorting items in the results pane
    14.  
      Showing custom fields in advanced search
    15.  
      Turning search suggestions off or on
    16.  
      Specifying the Exchange server and mailbox
    17.  
      Specifying the Domino server and mail database
  5. Dialog box descriptions
    1.  
      Preferences: General
    2.  
      Preferences: Regional
    3.  
      Preferences: Archive Groups
    4.  
      Preferences: Reading Pane
    5.  
      Preferences: Hit Highlighting
    6.  
      Preferences: Advanced Search
    7.  
      Preferences: Suggestions
    8.  
      Preferences: Exchange Account
    9.  
      Preferences: Domino Mail Database
    10.  
      Select Archive or Folders
    11.  
      Customize Columns
    12.  
      Add Archive
    13.  
      Enterprise Vault Search
    14.  
      View the original item
    15.  
      Unable to load user preferences

Running an advanced search

The advanced search feature lets you narrow your search using a query builder which provides criteria, operators, and entry boxes. You can search using multiple criteria including custom fields. The search options vary with the type of archive or folder that you search.

You can save the advanced searches that you use frequently.

When your search includes attachments, your search may match the contents of one or more attachments of mail items. In such cases, you need to view the contents of the attachments in the reading pane to find the search terms.

To run an advanced search

  1. If simple search is open, click Advanced to open the advanced search.
  2. Select the folder in which you want to run the search in one of the following ways:
    • In the sidebar, select the archive or folder.

    • Click a left-hand drop-down list and select Folder from the ARCHIVE section in the list.

      The Select Archive or Folders dialog box opens where you can specify multiple archives or folders for the search.

  3. Select the options that you need from the lists in the search pane.

    Advanced search options

    Click the plus (+) button to add more search options, if needed. If you make a mistake when you enter the search criteria, click Reset to clear the search fields.

    The options available in the drop-down lists vary according to the type of archives you select.

  4. Enter the words or phrases for which you want to search.

    Note the following:

    • Enterprise Vault Search is not case-sensitive. A search for report also finds Report and REPORT.

    • Enterprise Vault Search finds occurrences of a complete word or phrase only. For example, a search for enter does not find entertain.

    • Type an asterisk (*) to represent any number of characters, or a question mark (?) to represent any single character. For example, a search for enter* finds entertain. The asterisk and the question mark are known as wildcard characters. You must use two question mark wildcards (??) to search for a character that is formed by the combining together of two others, such as æ or œ.

  5. Select or clear Include attachments to include or exclude attachments in the search.

    If your search includes attachments and also specifies a date range, the results may contain messages that appear to fall outside the date range. This is because the message attachments have a created date or modified date that falls within the date range, even if the messages themselves do not.

  6. Click Submit search (the magnifying glass icon) or press Enter.

    The search results are displayed in the results pane.