Arctera™ Insight eDiscovery Help

To view export details of the production set

1. On the eDiscovery tab, click Cases.
2. Search for and select the case in which you want to configure a production set metadata before exporting it.

   The selected Case_Name node appears below Cases.

3. From the displayed case nodes, select Exports > Production Sets.

   The application displays a list of the production set export batches.

4. If required, click the Refresh icon in the top-right corner of the Production Sets page to get the latest available records.

   Batch ID	ID number for the export batch.
   Export Name	Name of the export file.
   Created By	Name of the user who has created the export.
   Created Date	Date and time export was created.
   Start Date	Date and time export started processing.
   End Date	Date and time export process ended.
   Step	Describes the export status: Complete - export without any errors Completed with Errors - export with failed export items Error - export failed Terminated - export canceled
   # Total	Total number of export items.
   # Exported	Number of successful export items.
   # Failed	Number of failed export items.

5. Search for and select the export batch to view export details on production exports.

   • When you expand an individual export batch (one without associated export batches), the Export Details section displays key information such as priority, export status, output file name, file size, created by, creation date, start and completion dates, file download expiry date, and more.

   • When you expand an export batch that contains associated export batches, the Export Details section displays a list of these associated batches. To view the details of each associated batch, you must expand them individually.

6. Download the export summary reports.

   • If it is an individual export batch (one without associated export batches), click the Download icon provided in the Download column of the item grid. The export summary of that individual batch will be downloaded for your review.

   • If it is an export batch that contains associated export batches, click the Download icon provided in the Download column of the item grid. A new browser window appears.

     Note:

     When you expand an export batch that contains associated export batches, the Export Details section displays a list of these associated batches. To view the details of each associated batch, you must expand them individually.

     Click any of the following as needed:

     • Download All Batches: Downloads all batches. Irrespective of the download status, all completed, failed, and unexported batches will begin downloading. The user will see a confirmation box to proceed or not, as the existing download status and download date columns will be reset to their default values.

       To avoid performance issues and potential browser crashes, files will be downloaded in chunks of 10 batches at a time. Once the first chunk of 10 batches/files is downloaded, the next chunk will begin automatically.

     • Download selected Batches: Select one or multiple batches to download exported results.

     • Pause/Resume: Pause puts ongoing downloads on hold till you click Resume. Upon resuming, the paused batches' start downloading. Resume works for remaining batches if the window is reopened.

     • Cancel: Stops ongoing downloads, saves status, and shows it upon reopening.

   The downloaded zip file is password protected. Enter the appropriate password to view the report.