Arctera™ Insight eDiscovery Help

To export a batch of collaboration messages

1. On the Investigations tab, create a new search or select the searches from the On-going searches or Standard searches node.
2. Perform either an Advanced Search or a Query Search to search for the Collaboration messages. See Searching collaboration messages during investigation.

   The application displays result.

3. On the Collaboration tab, select the check box for one or more messages (chats) to which you want to apply labels, and click Export. Do any of the following:

   • Click Export selected messages to export only the selected messages.

   • Click Export all messages to export all the available collaboration messages within the search.

   • Click Export conversation to export all the conversations for a selected message within a user specified date range.

     It helps you to understand the context of the conversation for review purpose.

4. In the Export Options dialog box, specify the following:

   Message Format	Select the appropriate message format for batch export. Options include: JSON Note: This format is selected by default. When you select JSON format for export, files are downloaded in their original form, and not as JSON. EDRM Only
   Enable AES-256 Encryption	Select this check-box if you want to secure the access of the downloaded export batch.
   Export Name	Provide the name for the batch you want to export. By default, it takes the Search Name. You can change it if required.
   Export Password	Enter the password that you want end user to provide when they access this exported batch of messages.
   Confirm Password	Repeat the same password for confirmation.
   Generate Azure SAS URL	Note: Users can see this button only if the Export to Azure private storage location feature in the Arctera Insight Management Console is enabled for them. Users can export items to their private Azure Blob storage location. Click Generate Azure SAS URL to get the Azure Blob SAS URL to access the location and save it for future use. For security reasons, the application does not show this URL the next time. However, if the SAS URL is misplaced for any reason, click Generate Azure SAS URL again to generate a new SAS URL and save it securely. After you click Export on the Export Options dialog box, all the selected items are exported to the Azure private storage location. You can use Microsoft Storage Explorer to access the exported items.
   Share Export	Click Select Admin to choose the recipients of this batch export and click Update. Note: You need to manually share the Export Password with the administrators and follow all the security specific rules of the organization.

5. Click Export.

   Note:

   The exported batch can either gets downloaded as a single or multiple file segments.

   
6. Click Click here to download the exported batch of messages.
7. To confirm the status of batch export, on the Investigations tab, select Exports and check the status of your export.