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Veritas™ Appliance AutoSupport Reference Guide
Last Published:
2024-08-30
Product(s):
Appliances (Version Not Specified)
Platform: Veritas 5340,Veritas 5260,Veritas 5250,Veritas 5150,Veritas 5350,Veritas 5330,Veritas 5240,Veritas 5360,Veritas 3340,Veritas 3350,Veritas 3360
- Product overview
- Architecture
- Call Home security
- Configuring AutoSupport client settings on NetBackup and Access appliances
- Configuring client settings on a Flex appliance
- Configuring client settings on a NetBackup Flex Scale Appliance
- NetBackup Product Improvement Program
- Appendix A. Frequently Asked Questions
How Veritas uses NetBackup Product Improvement Program data
The information that is collected through the Product Improvement Program is automatically and asynchronously transferred to Veritas periodically through secure channels.
Veritas uses the collected information internally for statistical product deployment analytics to do the following:
Identify and analyze trends and comparisons in the aggregated install base.
Understand NetBackup licensed software product hardware and software deployment configurations.
Improve Veritas products and services.
Enhance technical support issue research.