Veritas™ Appliance AutoSupport Reference Guide

Last Published:
Product(s): Appliances (Version Not Specified)
Platform: Veritas 5340,Veritas 5260,Veritas 5250,Veritas 5150,Veritas 5350,Veritas 5330,Veritas 5240,Veritas 5360,Veritas 3340,Veritas 3350,Veritas 3360

Configuring SNMP alerts

The Simple Network Management Protocol (SNMP) enables you to monitor the appliance performance. You must have an existing SNMP manager before you can configure SNMP alerts.

Use the following procedures to manage SNMP alerts.

To configure or edit SNMP alerts

  1. Locate the Flex Appliance MIB file at the following website: https://sort.veritas.com/utility_tool

    Copy the contents of this file to your SNMP manager to set it up to receive appliance monitoring traps.

    Note:

    If you use SNMPv3, the appliance engine ID may be required by your SNMP manager. See the following article for the steps to calculate the engine ID: How to calculate the appliance engine ID for SNMPv3

  2. Sign in to the Flex Appliance Console as a security administrator and click the gear icon in the upper-right corner of the page, then click SNMP alerts.
  3. Click Configure or Edit.
  4. Fill in the required details and click Configure or Save.

    Note:

    If your appliance is configured with an IPv6 address and your SNMP server is configured with both IPv4 and IPv6 addresses, you must do one of the following for alerts to work:

    Enter the server IPv6 address instead of the hostname.

    After alert configuration, add the server IPv6 address to the appliance Hosts file.

    If you use DNS, modify your DNS configuration so that the server hostname only responds to the IPv6 address.

  5. To verify the connection, check your SNMP manager.

To disable or enable SNMP alerts

  1. Sign in to the Flex Appliance Console as a security administrator and click the gear icon in the upper-right corner of the page, then click SNMP alerts.
  2. Click Disable or Enable.