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Veritas™ Appliance AutoSupport Reference Guide
Last Published:
2024-08-30
Product(s):
Appliances (Version Not Specified)
Platform: Veritas 5340,Veritas 5260,Veritas 5250,Veritas 5150,Veritas 5350,Veritas 5330,Veritas 5240,Veritas 5360,Veritas 3340,Veritas 3350,Veritas 3360
- Product overview
- Architecture
- Call Home security
- Configuring AutoSupport client settings on NetBackup and Access appliances
- Configuring client settings on a Flex appliance
- Configuring client settings on a NetBackup Flex Scale Appliance
- NetBackup Product Improvement Program
- Appendix A. Frequently Asked Questions
Configuring Call Home
The appliance can communicate with the Veritas Call Home server and upload hardware and software information. If required for your environment, you can also configure a proxy server.
Use the following procedures to manage the Call Home configuration.
To configure or edit Call Home
- Sign in to the Flex Appliance Console as a security administrator and click the gear icon in the upper-right corner of the page, then click Call Home.
- Click Configure or Edit.
- If required, select Enable proxy server and fill in the required details. Then click Configure or Save.
- To test the connection, wait at least 10 seconds and then click Test Call Home.
To disable or enable Call Home
- Sign in to the Flex Appliance Console as a security administrator and click the gear icon in the upper-right corner of the page, then click Call Home.
- Click Disable or Enable.