Veritas Access Online Help

Last Published:
Product(s): Access (7.4.2.400)
Platform: Linux
  1. Getting started
    1.  
      About Veritas Access
    2.  
      Enabling certificate-based authentication in Veritas Access
    3. About the dashboard
      1.  
        Viewing the IOPS details for all the file systems
      2.  
        Viewing the throughput details for all the file systems
      3.  
        Viewing the latency details for all the file systems
      4.  
        About the Quick Actions
    4.  
      Setting up the storage type for provisioning
    5. About the CIFS shares
      1.  
        Creating a CIFS share with continuous replication
      2.  
        Creating a CIFS share with episodic replication
      3.  
        Creating a CIFS share with encryption
      4.  
        Creating a CIFS share with episodic replication and encryption
      5.  
        Creating a CIFS share without replication and encryption
    6. About managing CIFS shares for Enterprise Vault
      1.  
        Creating a CIFS share for Enterprise Vault with replication
      2.  
        Creating a CIFS share for Enterprise Vault without replication
    7. About the NFS shares
      1.  
        Creating an NFS share with continuous replication
      2.  
        Creating an NFS share with episodic replication
      3.  
        Creating an NFS share with encryption
      4.  
        Creating an NFS share with episodic replication and encryption
      5.  
        Creating an NFS share without replication and encryption
    8.  
      About an iSCSI target
    9.  
      Creating an iSCSI target and provisioning LUNs
    10. About S3 buckets for NetBackup
      1.  
        Creating an S3 bucket for NetBackup without a cloud tier
      2.  
        Creating an S3 bucket for NetBackup with a cloud tier
    11.  
      Using the Veritas Access product documentation
    12.  
      Changing your password
    13.  
      Important release information
  2. Managing storage
    1. About storage provisioning and management
      1.  
        Adding disks to a storage pool
      2.  
        Removing disks from a storage pool
      3.  
        Removing disks from a cluster
      4.  
        Viewing information about disks
      5.  
        Accessing disk details
      6.  
        Viewing information about a node in a cluster
      7.  
        Accessing node details
      8.  
        Configuring a disk
      9.  
        Increasing the size of a disk
      10.  
        Running scanbus
      11.  
        Formatting a disk
      12.  
        Marking a disk as spare
      13. About SmartIO for solid-state drives
        1.  
          About SmartIO read caching for applications running on Veritas Access file systems
        2.  
          About SmartIO writeback caching for applications running on Veritas Access file systems
  3. Managing file sharing services
    1.  
      About using the NFS server with Veritas Access
    2.  
      About configuring Veritas Access for CIFS
    3.  
      About the Object Store server
  4. Monitoring and troubleshooting
    1.  
      About troubleshooting
    2.  
      Monitoring command activity
    3.  
      Monitoring alerts
    4.  
      Monitoring events
    5.  
      Viewing reports
    6.  
      Viewing cluster storage usage
    7.  
      Viewing file system usage
    8.  
      Running a full discovery
  5. Provisioning and managing file systems
    1. Creating a file system
      1.  
        Viewing the list of file systems
      2.  
        Viewing file system performance
      3.  
        Accessing file system details
      4.  
        Modifying a file system
      5.  
        Choosing a file system layout type
      6.  
        Setting up a file system online or offline
      7.  
        Deleting a file system
    2.  
      Setting the maximum IOPS
    3.  
      Creating a snapshot
    4.  
      Restoring a snapshot
    5. Configuring a replication job
      1.  
        Stopping or starting a replication job for VVR
      2.  
        Pausing and resuming a replication job for VVR
      3.  
        Enabling or disabling a replication job for VFR
      4.  
        Synchronizing a replication job for VFR
      5.  
        Failing over or failing back a replication job for VVR
      6.  
        Failing over or failing back a replication job for VFR
      7.  
        Unconfiguring a replication job for VFR
      8.  
        Unconfiguring a replication job for VVR
    6.  
      Viewing the list of iSCSI targets
    7.  
      Adding an initiator for an iSCSI target
    8.  
      Removing an initiator for an iSCSI target
    9.  
      Adding portal IPs for an iSCSI target
    10.  
      Setting up authentication for an iSCSI target
    11.  
      Viewing the list of initiators for an iSCSI target
    12.  
      Viewing the portal IPs for an iSCSI target
    13.  
      Removing portal IPs for an iSCSI target
    14.  
      Removing authentication settings for an iSCSI target
    15.  
      Removing an iSCSI target
    16.  
      Removing the file system store for an iSCSI target
    17.  
      Viewing the list of LUNs for an iSCSI target
    18.  
      Creating a LUN for an iSCSI target
    19.  
      Increasing the size of a LUN for an iSCSI target
    20.  
      Reducing the size of a LUN for an iSCSI target
    21.  
      Removing a LUN for an iSCSI target
    22.  
      Cloning a LUN for an iSCSI target
    23.  
      Creating a snapshot of a LUN for an iSCSI target
    24.  
      Viewing the list of snapshots for an iSCSI target
    25.  
      Removing a LUN snapshot
    26.  
      Restoring a LUN snapshot
  6. Provisioning and managing shares
    1.  
      About file sharing protocols
    2.  
      About concurrent access
    3.  
      About concurrent access with NFS and S3
    4.  
      Sharing directories using CIFS and NFS protocols
    5.  
      Adding a share
    6.  
      NFS protocol options
    7.  
      CIFS protocol options
    8.  
      About buckets and objects
    9.  
      About Active Directory (AD)
    10.  
      Logging on as an active directory user
    11.  
      Creating access and secret keys for an active directory user
    12.  
      Exporting an NFS share as an S3 bucket
    13.  
      Viewing information about a share
    14.  
      Accessing share details
    15.  
      Configuring a favorite share
    16.  
      Deleting a share
    17.  
      Managing permissions for CIFS shares
    18.  
      Managing clients for the NFS shares
  7. Managing policies
    1.  
      About policies for storage provisioning
    2.  
      About policies for long-term data retention
    3.  
      About policies for archiving data using Enterprise Vault
    4.  
      About policies for file systems
    5.  
      About pattern matching for data movement policies
    6.  
      Viewing information about policies
    7.  
      Activating storage policy templates
    8.  
      Activating long-term data retention policies
    9.  
      Activating archival policies
    10.  
      Creating an S3 bucket
    11.  
      About cloud-storage tiering
    12.  
      Workflow for adding a cloud tier
    13.  
      About tiering policies
    14.  
      Adding a secondary tier
    15.  
      Viewing information about the secondary tier
    16.  
      Adding or editing a tier policy on a secondary tier
    17.  
      Creating a policy schedule
  8. Managing settings
    1.  
      Viewing Veritas Access settings
    2.  
      About the cloud gateway
    3.  
      Viewing information about cloud services
    4.  
      Adding and removing a cloud service
    5.  
      Viewing discovery information about your cluster
    6.  
      About the Lightweight Directory Access Protocol
    7.  
      Configuring LDAP
    8.  
      Configuring Active Directory
    9.  
      Configuring the NTP server
    10.  
      Starting or stopping the CIFS or NFS servers
    11.  
      Starting or stopping the S3 server
    12.  
      Adding or removing storage pools for S3 users
    13.  
      Configuring the /etc/hosts file for mapping of S3 users
    14.  
      Registering a NetBackup master server or an EMM server
    15.  
      Modifying a NetBackup media server list
    16.  
      Viewing information about your NetBackup configuration with Veritas Access
    17.  
      About cluster management
    18.  
      Setting up the time and the time zone for the cluster
    19. About replication
      1.  
        Viewing information about replication
      2.  
        Setting up a virtual IP for replication
      3.  
        Creating a replication link
      4.  
        Deleting a replication link
      5.  
        Modifying a replication unit
      6.  
        Deleting a replication virtual IP
      7.  
        Setting a replication schedule
    20.  
      Viewing information about events
    21.  
      Purging events
    22. About Veritas Access product licensing
      1.  
        Adding a license
      2.  
        Per-TB licensing model
      3.  
        TB-Per-Core licensing model
      4.  
        Per-Core licensing model
      5.  
        Notes and functional enforcements for licensing
      6.  
        Viewing information about licensing
    23.  
      Setting object server default parameters
    24.  
      Setting up the object server group-specific parameters
    25.  
      Viewing information about S3
    26.  
      Configuring the KMS server
    27.  
      About the CIFS service management
    28.  
      Setting up the home directory
    29. About the File Transfer Protocol
      1.  
        Configuring the File Transfer Protocol
      2.  
        Viewing information about FTP
    30. About Veritas Data Deduplication
      1.  
        Viewing information about Veritas Data Deduplication
      2.  
        Starting or stopping the Veritas Data Deduplication service
      3.  
        Increasing storage for Veritas Data Deduplication
      4.  
        Unconfiguring Veritas Data Deduplication
    31. About alert management
      1.  
        Viewing information about alert management
      2.  
        Managing alerts
  9.  
    Index

About troubleshooting

Troubleshooting procedures for Veritas Access include the following types of procedures:

  • Alert and log message review

  • Routine maintenance tasks

  • Commonly used recovery procedures

  • Feature-specific problems and resolutions

Each of these procedures are described in the remaining chapters of this guide.

Some of the troubleshooting procedures in this guide require that you log on as the support user.