Enterprise Vault.cloud™ Lync Connector Administration Guide
- About Lync Connector
- Introduction to Enterprise Vault.cloud Lync Connector
- Changes in Lync Connector version 1.2.2
- Lync Connector release history
- Lync Connector architecture
- The components of Lync Connector
- About Lync Connector synchronizations
- Conference transcript availability options
- About SIP address substitution
- About the format of the archived transcripts
- About the archiving of historical data
- Lync Connector evaluation mode
- About the Lync Connector Console
- Requirements for Lync Connector
- Steps for setting up archiving with Lync Connector
- Installing Lync Connector
- Configuring Lync Connector
- Configuring Lync Connector
- Configuration wizard page 1: Enterprise Vault.cloud credentials
- Configuration wizard page 2: Lync archiving database
- Configuration wizard page 3: Working folder
- Configuration wizard page 4: File management
- Configuration wizard page 5: Active Directory
- Configuration wizard page 6: SMTP
- Configuration wizard page 7: Sender email address
- Configuration wizard page 8: Conference transcript availability
- Configuration wizard: Configuration complete page
- Viewing or changing the credentials of the Lync Connector service account
- Managing archiving with Lync Connector
- Managing SIP address substitution
- Lync Connector workflow
- Lync Connector reports and logged events
- Lync Connector advanced settings
- Troubleshooting Lync Connector issues
- About troubleshooting Lync Connector issues
- Use of Lync 2013 clients with a Lync 2010 server
- Lync archiving database export failure errors
- Synchronization failures
- Transcript processing failures
- SMTP server issues
- Failure reason: "Message size exceeds fixed maximum message size"
- About the Lync Connector trace logs
- Accessing the trace logs
Configuration wizard page 1: Enterprise Vault.cloud credentials
The Enterprise Vault.cloud credentials page of the Lync Connector configuration wizard is where you specify the Enterprise Vault.cloud data center and your Enterprise Vault.cloud administrator credentials.
Enter the following information on the wizard page:
Data center | Select your company's Enterprise Vault.cloud data center from the drop-down list. Note: If you do not know which data center your company uses, contact your Enterprise Vault.cloud customer service representative. |
Administrator user name | Enter your Enterprise Vault.cloud administrator account user name. |
Administrator password | Enter your Enterprise Vault.cloud administrator account password. For security reasons, Lync Connector does not store the password. |
Click Connect to Enterprise Vault.cloud when you have provided the data center and administrator credentials. The wizard then attempts to connect to Enterprise Vault.cloud over HTTPS with the credentials. It checks that the Lync Connector feature is enabled in the Enterprise Vault.cloud Administration Console, and that you have at least one Lync on-premises journal address configured there.
If only one journal address is configured in Archive Administration for Lync on-premises archiving, Lync Connector selects that address automatically.
If more than one journal address is configured for Lync on-premises archiving, the following Journal address setting appears after a successful connection is established:
Journal address | From the drop-down list, select the journal address that this instance of the Lync Connector is to use. Lync Connector lists all the journal addresses that have been configured for Lync on-premises archiving in the Enterprise Vault.cloud Administration Console. |
If one of the following error messages appears, you need to take remedial action:
No Lync Connector journal address configured in Enterprise Vault.cloud
This message indicates that no journal address has been configured for Lync on-premises archiving in the Enterprise Vault.cloud Administration Console. Contact your Enterprise Vault.cloud customer support representative.
The Lync Connector feature is not enabled
This message indicates that the Lync On-Premises Archiving feature is not enabled in Enterprise Vault.cloud Archive Administration. You must enable this feature in Archive Administration before you can configure Lync Connector.
Click Next to move to the next wizard page if the connection to Enterprise Vault.cloud is successful.