Enterprise Vault.cloud™ Lync Connector Administration Guide
- About Lync Connector
- Introduction to Enterprise Vault.cloud Lync Connector
- Changes in Lync Connector version 1.2.2
- Lync Connector release history
- Lync Connector architecture
- The components of Lync Connector
- About Lync Connector synchronizations
- Conference transcript availability options
- About SIP address substitution
- About the format of the archived transcripts
- About the archiving of historical data
- Lync Connector evaluation mode
- About the Lync Connector Console
- Requirements for Lync Connector
- Steps for setting up archiving with Lync Connector
- Installing Lync Connector
- Configuring Lync Connector
- Configuring Lync Connector
- Configuration wizard page 1: Enterprise Vault.cloud credentials
- Configuration wizard page 2: Lync archiving database
- Configuration wizard page 3: Working folder
- Configuration wizard page 4: File management
- Configuration wizard page 5: Active Directory
- Configuration wizard page 6: SMTP
- Configuration wizard page 7: Sender email address
- Configuration wizard page 8: Conference transcript availability
- Configuration wizard: Configuration complete page
- Viewing or changing the credentials of the Lync Connector service account
- Managing archiving with Lync Connector
- Managing SIP address substitution
- Lync Connector workflow
- Lync Connector reports and logged events
- Lync Connector advanced settings
- Troubleshooting Lync Connector issues
- About troubleshooting Lync Connector issues
- Use of Lync 2013 clients with a Lync 2010 server
- Lync archiving database export failure errors
- Synchronization failures
- Transcript processing failures
- SMTP server issues
- Failure reason: "Message size exceeds fixed maximum message size"
- About the Lync Connector trace logs
- Accessing the trace logs
About excluded transcripts
Lync Connector deliberately excludes transcripts from archiving in the following cases:
Too large: The transcript email exceeds Lync Connector's configured maximum size for forwarding to Enterprise Vault.cloud, which is 75 MB by default.
See Advanced settings: SMTP tab.
Lync Connector places the oversize messages in the excluded subfolder of the working folder.
No recognized participants: None of the participants was recognized as having an archive account in Enterprise Vault.cloud.
Lync Connector places the transcript in the autoretry\excluded subfolder of its working folder and retries the processing of the transcript at intervals, for the duration of the auto-retry period.
If the transcript remains unsent at the end of the auto-retry period, Lync Connector moves the transcript to the excluded subfolder.
Note that it is possible to configure Lync Connector to forward transcripts with no recognized participants to Enterprise Vault.cloud, although this is not normally recommended.