Enterprise Vault.cloud™ Lync Connector Administration Guide
- About Lync Connector
- Introduction to Enterprise Vault.cloud Lync Connector
- Changes in Lync Connector version 1.2.2
- Lync Connector release history
- Lync Connector architecture
- The components of Lync Connector
- About Lync Connector synchronizations
- Conference transcript availability options
- About SIP address substitution
- About the format of the archived transcripts
- About the archiving of historical data
- Lync Connector evaluation mode
- About the Lync Connector Console
- Requirements for Lync Connector
- Steps for setting up archiving with Lync Connector
- Installing Lync Connector
- Configuring Lync Connector
- Configuring Lync Connector
- Configuration wizard page 1: Enterprise Vault.cloud credentials
- Configuration wizard page 2: Lync archiving database
- Configuration wizard page 3: Working folder
- Configuration wizard page 4: File management
- Configuration wizard page 5: Active Directory
- Configuration wizard page 6: SMTP
- Configuration wizard page 7: Sender email address
- Configuration wizard page 8: Conference transcript availability
- Configuration wizard: Configuration complete page
- Viewing or changing the credentials of the Lync Connector service account
- Managing archiving with Lync Connector
- Managing SIP address substitution
- Lync Connector workflow
- Lync Connector reports and logged events
- Lync Connector advanced settings
- Troubleshooting Lync Connector issues
- About troubleshooting Lync Connector issues
- Use of Lync 2013 clients with a Lync 2010 server
- Lync archiving database export failure errors
- Synchronization failures
- Transcript processing failures
- SMTP server issues
- Failure reason: "Message size exceeds fixed maximum message size"
- About the Lync Connector trace logs
- Accessing the trace logs
Introduction to Enterprise Vault.cloud Lync Connector
This guide provides an overview of Lync Connector and its requirements, and includes full instructions on how to install, configure, and use Lync Connector to archive Lync Server instant message transcripts to Enterprise Vault.cloud.
Veritas Enterprise Vault.cloud™ Lync Connector is an application that archives the transcripts of on-premises Microsoft Lync Server and Skype for Business Server instant messages and conferences to Enterprise Vault.cloud.
Lync Connector requires a Lync Server or Skype for Business Server configuration that archives the conversation transcripts to a Lync Server - or Skype for Business Server - archiving database. For simplicity this database is referred to throughout this guide as the Lync archiving database.
Lync Connector performs scheduled synchronizations between the Lync archiving database and Enterprise Vault.cloud, typically every hour. In each synchronization Lync Connector extracts the conversation transcripts from the database in email format, and after validation and processing it forwards the transcripts to Enterprise Vault.cloud using SMTP.
Lync Connector includes a console interface through which you can configure, manage, and monitor the Lync Connector synchronizations.
Note:
Lync Connector does not provision Enterprise Vault.cloud archive accounts. Lync content is archived to users' archives only if the archive accounts already exist in Enterprise Vault.cloud. You must use another solution such as CloudLink to provision archive accounts.
Lync Connector supports the archiving of the following Lync content:
Instant messages
Conferences, including attachments such as handouts, whiteboards, and polls
Lync Connector does not currently support the archiving of the following Lync content:
Peer-to-peer file transfers
Audio and video
Persistent chat
Lync Connector supports archiving from Microsoft Lync Server 2010 and 2013, and Skype for Business Server 2015.
For the latest information on the versions that Lync Connector works with, see the Enterprise Vault.cloud Compatibility List.
The requirements section of this guide provides more information on the requirements for the archiving environment.
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