Arctera License Management Service Help

Last Published:
Product(s): InfoScale & Storage Foundation (8.0.2)
  1. Introduction
    1.  
      About License Management Service
    2.  
      About License Analytics Service
    3.  
      High level working
  2. Pre-installation
    1.  
      Downloading License Management Service packages
    2.  
      Operating system requirements
    3.  
      Network and firewall requirements
  3. Installing and configuring
    1. About installing License Management Service
      1.  
        Installing License Management Service on Linux (on-premises and cloud)
      2.  
        Installing License Management Service on Windows (on-premises and cloud)
    2.  
      Verifying License Management Service installation on Linux
    3.  
      Verify License Management Service installation on Windows
    4. About configuring License Management Service on Linux and Windows
      1.  
        Configure License Management Service on Linux and Windows using the web browser
      2.  
        Configuring License Management Service on Linux and Windows hosts using CLI
    5.  
      Installing License Management Service along with Arctera InfoScale Operations Manager 8.0.2
    6.  
      Installing License Management Service along with Operations Manager in a high availability environment
  4. Getting started
    1. About LAS access
      1.  
        Downloading the Entitlements file from LAS
      2.  
        Downloading the License Meter file from LAS
      3.  
        Uploading Usage report to LAS
    2. Registering the License Management Service product key
      1.  
        Getting the registration key file from the VEMS portal
    3.  
      About License Management Service console
    4.  
      About the Setup panel
    5.  
      About the License Management Service dashboard
    6.  
      Updating the License meter file
    7.  
      Updating the Entitlements file
    8.  
      About managing hosts
    9.  
      Adding Kubernetes clusters
    10. Adding Lightweight Directory Access Protocol or Active Directory-based authentication in License Management Service
      1.  
        Add domain panel options
      2.  
        Add domain panel options to specify the domain name
    11. Adding a user group
      1.  
        About user group permissions
    12.  
      Adding local users
    13.  
      Configuring SMTP settings for email notifications
    14.  
      Managing License Management Service site details
    15.  
      Changing the password
    16. About using reports
      1.  
        Sending the Usage report to Arctera
    17.  
      Managing faults
    18.  
      Viewing the activity monitor
  5. Registering
    1.  
      Login to the License Management Service console
    2.  
      Viewing the product registration details
    3.  
      Re-registering the product key
    4.  
      Viewing the License Management Service installation details
  6. Managing license usage
    1.  
      About license usage
    2.  
      Scheduling auto update for License meter file
    3.  
      About assigning entitlements
    4.  
      Scheduling auto update for entitlements file
    5.  
      Assigning entitlements to hosts
    6.  
      Reassigning entitlements to hosts
    7.  
      Unassigning host from an entitlement ID
    8.  
      Unmanaging a host
    9.  
      Managing hosts
    10.  
      Assigning entitlements to Kubernetes nodes
    11.  
      Reassigning entitlements to Kubernetes nodes
    12.  
      Unassigning Kubernetes node from an entitlement ID
    13.  
      Viewing the License cores usage data
  7. Managing hosts
    1.  
      Adding hosts manually to License Management Service
    2.  
      Adding hosts to License Management Service using the CSV file
    3.  
      Adding hosts to License Management Service using the Auto Configure (gendeploy.pl) script
    4.  
      Refreshing the details of a host
    5.  
      Removing a host from License Management Service
  8. Managing software upgrades
    1.  
      About software upgrades
    2.  
      Uploading the baseline package
    3.  
      Installing the baseline package
    4.  
      Removing the baseline package
    5.  
      Uploading the patches
    6.  
      Installing the patches
    7.  
      Removing patches
    8.  
      Refreshing the patch repository
  9. Managing user administration
    1.  
      Enabling or disabling a domain
    2.  
      Removing a domain
    3.  
      Editing a user group
    4.  
      Editing users from a user group
    5.  
      Removing a user group
    6.  
      Editing local users
    7.  
      Editing user group for local user
    8.  
      Removing a local user
  10. Managing backup, restore, and uninstall
    1.  
      About backing up and restoring the License Management Service data
    2.  
      Backing up License Management Service data
    3.  
      Restoring backed up License Management Service data
    4.  
      Uninstalling License Management Service on Linux
    5.  
      Uninstalling License Management Service on Windows
  11. Known issues
    1.  
      License Management Service patch details not visible in the LMS UI
    2.  
      InfoScale Operations Manager services do not restart on SUSE host after reboot (15189)
    3.  
      Incorrect error message displayed during password change task (16155)
    4.  
      Login without any permissions fails with infinite spinner error (16167)

Assigning entitlements to hosts

During the initial configurations, after you add hosts and update the License meter and the Entitlements file, there might be some hosts to which entitlements need to be assigned. Or at a later stage when you add new hosts, you need to assign entitlements to them. Sometimes hosts can have entitlements from multiple entitlements IDs. In this case if one or more IDs expire, then the entitlement status of the host is shown as Partially expired. And if any one entitlement from multiple assigned entitlements is unassigned then the status is shown as Partially assigned. In these scenarios you need to assign the entitlements again.

You can select multiple hosts to assign the entitlements. Ensure that you have selected hosts that have similar entitlement status such as unassigned. Hosts should also have a similar product bundle and the platform type. Cross bundle, status, or platform selection is not allowed. About assigning entitlements

Ensure that when a new host is added, the entitlements are assigned to the host. After 60 days of InfoScale product installation, if the entitlements are not assigned then the host details show that it is unassigned and overused.

There are three methods to assign entitlements to hosts. Choose whichever method is convenient for you.

To assign entitlements to hosts from the License usage menu

  1. On the License Management Service console, expand License management in the left pane.
  2. Click License usage > Host tab.
  3. Do one of the following:
    • Select the check box next to the host name to which you want to assign entitlements, and click Assign entitlement in the table heading row.

    • Click the actions menu (three vertical dots) in the same row of the host, and click Assign entitlement.

    • Select multiple check boxes next to the host name, and click Assign entitlement in the table heading row.

    • Select the check box next to Host in the table heading row to select all the hosts that are displayed on the selected page of the table, and click Assign entitlement in the same table heading row.

  4. In the Assign entitlements for selected hosts panel, do the following:
    • Select from Subscription and Perpetual license type.

    • Review the required cores and assigned cores values.

    • Use the search, refresh, and toggle selection menu to locate the appropriate entitlement IDs if required.

    • Select appropriate entitlement IDs to fulfill the requirements.

  5. Click Assign.

To assign entitlements to hosts from the Entitlements tab

  1. On the License Management Service console, expand License management > Entitlementsin the left pane.
  2. On the Entitlements tab, click the actions menu (three vertical dots) in the same row of the entitlement that you want to assign to hosts, and click Assign host.
  3. In the Assign host panel, do the following:
    • Review the available cores and assigned cores values.

    • Use the search, refresh, and toggle selection menu to locate the appropriate host if required.

    • Select the hosts.

  4. Click Assign host.

To assign entitlements to hosts from the License cores usage tab

  1. On the License Management Service console, expand License management > Entitlements in the left pane.
  2. Click on License cores usage tab.
  3. Click on the required InfoScale product.
  4. Click on the required entitlement in the list and click Assign host.
  5. Select the hosts from the list, and click Assign host