Veritas™ 5250 Appliance Hardware Installation Guide

Last Published:
Product(s): Appliances (Version Not Specified)
Platform: Veritas 5250
  1. Hardware overview
    1.  
      About the appliance and the storage shelves
    2.  
      Appliance disk drives
    3. About the 5250 Appliance control panel
      1.  
        About the System Status LED states
      2.  
        About the Power button LED states
    4.  
      Appliance rear panel
    5.  
      Storage shelf disk drives
    6.  
      Storage shelf control panel
    7.  
      Storage shelf rear panel
    8.  
      Cables
    9.  
      About IPMI configuration
    10.  
      Product documentation
  2. Preinstallation requirements
    1.  
      Customer-provided environment and supplies
    2.  
      Appliance shipping container contents
    3.  
      Storage shelf shipping container contents
    4.  
      Best practices for rack installation
    5.  
      Determining rack locations
    6.  
      Storage shelf rack requirements
    7.  
      Heat dissipation
    8.  
      Verifying SAS-3 cable length
    9.  
      Prerequisites for IPMI configuration
  3. S Series Appliance installation procedures
    1.  
      Installing the storage shelf rack rails
    2.  
      Installing the storage shelf into a rack
    3.  
      Attaching the storage shelf bezel
    4.  
      Installing the appliance rack rails
    5.  
      Installing the appliance into a rack
    6.  
      Understanding appliance and S Series Storage Shelf connections
    7.  
      Connecting an appliance to one storage shelf
    8.  
      Connecting an appliance to more than one storage shelf
  4. D Series Appliance installation procedures
    1.  
      Installing the storage shelf rack rails
    2.  
      Installing the storage shelf into a rack
    3.  
      Installing the appliance rack rails
    4.  
      Installing the appliance into a rack
    5.  
      Understanding appliance and D Series Storage Shelf connections
    6.  
      Connecting an appliance to one storage shelf
    7.  
      Connecting an appliance to more than one storage shelf
  5. Next steps after installation
    1.  
      Connecting the network cables
    2.  
      Connecting the power cords
    3.  
      Turning on the hardware and verifying operation
    4.  
      Configuring the IPMI port from the NetBackup Appliance Shell Menu
    5.  
      Configuring the Veritas Remote Management Interface from a Flex Appliance
    6.  
      Configuring the Veritas Remote Management Interface using laptop
    7.  
      Accessing and using the Veritas Remote Management interface
  6. Appendix A. Adding one or more storage shelves to an operating appliance that does not have any storage shelves
    1.  
      Overview
    2.  
      Preparing the appliance
    3.  
      Removing the appliance cover
    4.  
      Installing the Expansion Storage Kit components
    5.  
      Replacing the appliance cover
    6. Connecting the S Series storage shelves to the appliance
      1.  
        Connecting one S Series storage shelf to an appliance
      2.  
        Connecting two S Series storage shelves to an appliance
      3.  
        Connecting three S Series storage shelves to an appliance
      4.  
        Connecting four S Series storage shelves to an appliance
      5.  
        Connecting the fifth S Series storage shelf to an appliance
      6.  
        Connecting the sixth S Series storage shelf to an appliance
    7. Connecting the D Series storage shelves to the appliance
      1.  
        Connecting one D Series storage shelf to an appliance
      2.  
        Connecting two D Series storage shelves to an appliance
      3.  
        Connecting three D Series storage shelves to an appliance
      4.  
        Connecting four D Series storage shelves to an appliance
      5.  
        Connecting the fifth D Series storage shelf to an appliance
      6.  
        Connecting the sixth D Series storage shelf to an appliance
  7. Appendix B. Adding storage shelves to an operating appliance that has at least one storage shelf attached
    1.  
      Overview
    2.  
      Moving the MSDP partition from a base disk to an expansion disk for optimum performance
    3.  
      Additional storage shelf scenarios
    4.  
      Installing S Series storage shelves to an appliance that has at least one storage shelf
    5. Recabling to connect additional S Series storage shelves
      1.  
        Connecting additional shelves to an appliance that already has one operating shelf
      2.  
        Connecting additional shelves to an appliance that already has two operating shelves
      3.  
        Connecting a storage shelf to an appliance that already has three operating shelves
    6.  
      Installing D Series storage shelves to an appliance that has at least one storage shelf
    7. Recabling to connect additional D Series storage shelves
      1.  
        Connecting additional shelves to an appliance that already has one operating shelf
      2.  
        Connecting additional shelves to an appliance that already has two operating shelf
      3.  
        Connecting additional shelves to an appliance that already has three operating shelf
  8. Appendix C. Configuring the disk space for new NetBackup Expansion Storage Shelves
    1.  
      Adding the disk space of additional storage shelves from the NetBackup Appliance Shell Menu
    2.  
      Adding the disk space of additional storage shelves from the NetBackup Appliance Web Console
  9. Appendix D. Configuring the disk space for new Flex Expansion Storage Shelves
    1.  
      Adding the disk space of an Expansion Storage Shelf from the Flex Appliance Console
  10.  
    Index

Turning on the hardware and verifying operation

The appliance and the storage shelves must be turned on in a specified order. If the hardware is not turned on correctly the appliance RAID controller may not recognize some storage units.

Note:

If there are multiple expansion shelves, you are required to power on the last shelf in the chain first and work back toward the head unit.

To turn on the S Series storage shelves

  1. Start with the storage shelf that is farthest from the appliance.
  2. Flip on the power switches on each power supply on the rear of the shelf.
  3. Verify that the power LED on each power module is green.

    The LEDs are explained in the following table.

    LED

    Description

    Green = power module ok

    Amber = AC power fault

    Amber = Fan fault

    Amber = DC fault

    The following table provides LED status details about the fans, AC and DC power, and the power cooling modules (PCMs).

    Status

    PCM Ok (Green)

    Fan fault (Amber)

    AC power fault (Amber)

    DC power fault (Amber)

    No AC power in either PCM

    Off

    Off

    Off

    Off

    No AC power in a specific PCM

    Off

    Off

    On

    On

    AC power present in a PCM

    On

    Off

    Off

    Off

    PCM fan out of tolerance

    On

    Off

    Off

    On

    PCM fault (over temp., over voltage, over current)

    Off

    On

    On

    On

    PCM fan has failed

    Off

    On

    On

    On

    Standby mode

    Flashing

    Off

    Off

    Off

    PCM firmware download

    Off

    Flashing

    Flashing

    Flashing

  4. Locate the LEDs on each I/O module canister.

    LED indications are as follows.

    • The LED in the red area with the white X-mark indicates an I/O module canister fault when the LED is amber.

    • The LED in the ID area is blue when each module is identified.

    • The LED in the green area with a white checkmark is green when functions are normal.

  5. Locate the SAS port LEDs.

    Note:

    The illustration shows the LEDs for port B in the top I/O module. The LEDs for all six ports are the same.

    The Fault LED is farthest from each SAS port.

    The Activity LED is closest to each SAS port.

    The following table describes the SAS port LEDs. The combination of both LEDs provides the status.

    Status

    Activity (green) LED

    Fault (amber) LED

    No cable present

    Off

    Off

    Cable present, no activity

    On

    Off

    Cable present, all links active

    Blinking if one or more disk drives are active.

    Off

    Critical fault

    Off

    On

    Non-critical fault

    Blinking if one or more disk drives are active.

    Blinking at a rate of one second on, and one second off.

  6. Move to the front of the storage shelf.
    • Verify that the Power on/standby LED is green.

    • If the Power LED or the other two LEDs are amber, escalate the issue.

    • The input switch is used to set the Unit identification (ID). The display is a seven-segment display. You can reset the ID number. The values "01" to "99" are valid. The value "00" is reserved.

      "00" is also the default value.

      • Press the input switch and hold it down for five seconds.

        The switch enters a programming mode. The digit on the left side of the display begins to flash first. The flashes appear on for 0.5 seconds and off for 0.5 seconds.

      • Press the input switch once to increment the number by one digit.

      • When your first required number is reached press the switch for five seconds.

        The first number is now locked.

      • Set the second number in the same manner that you set the first number.

        If you do not want to set a second number press and hold the input switch for five seconds.

        The number "0" displays.

  7. Locate the LEDs on each disk drive carrier.

    The following table describes the disk drive carrier LEDs. The combination of both LEDs provides the status.

    Status

    Activity (green) LED

    Fault (amber) LED

    No disk drive installed.

    Off

    Off

    Drives are installed, turned on, and operational.

    Blinks during I/O activity and during startup.

    Off

    Device identity.

    On

    Blinks at a rate of one second on and one second off.

    Drive slot fault.

    Off

    On

    Drive fault. Power control circuit fault.

    On

    On

    Possible drive fault.

    On

    Blinks at a rate of one second on and one second off.

  8. Repeat these steps for each storage shelf. Let each shelf initialize before you turn on the next shelf. Initialization should take 2 minutes to 3 minutes.
  9. When all of the storage shelves are operational, turn on the appliance.

To power on the D Series storage shelves

  1. Start with the storage shelf that is farthest from the appliance.

    Note:

    If the appliance has more than one storage shelf, do not turn on all the storage shelf at once. Allow each storage shelf a few minutes to initialized before turning on the next storage shelf.

  2. Switch on the power switches on each power supply on the rear of the storage shelf.
  3. Verify that the Power LEDs are on for each power supply.
  4. Locate the LEDs on each I/O module. Check that the Health Status indicator and SAS Port indicator for each connected SAS cable are lit.
  5. Move to the front of the storage shelf.
  6. Verify that the Power LED is green.
  7. Check the Drive Status LED is green on all the drives.
  8. Repeat these steps for each storage shelf. Let each shelf initialize before you turn on the next shelf. Initialization should take 2 minutes to 3 minutes.

When all of the storage shelves are operational, turn on the appliance.

To turn on the appliance

  1. Verify that all connected storage shelves function correctly. Use the LED information in the procedure that explains how to turn on the storage shelves.
  2. On the front, right, side of the appliance press the Power button.
  3. Verify that the bottom LED in all 12 disk drive slots are green.

    The following table provides details of the appliance disk drive LEDs.

    LED

    States

    Description

    1-Status LED,

    Top

    Off

    Solid amber

    Blinking amber

    No disk fault

    Disk fault

    A RAID rebuild is in progress

    2-Activity LED,

    Bottom

    Off

    Solid green

    Blinking green

    Blinks green occasionally

    Power is on and the disk has spun down

    Power is on but there is no disk activity

    Power is on and the disk is spinning up

    Commands are processing

  4. On the bottom, left, rear of the appliance verify that the LED on each power supply is green.
  5. Proceed to the next section to configure remote management.