Veritas™ System Recovery 18 Service Pack 3 Management Solution Administrator's Guide

Last Published:
Product(s): System Recovery (18.0.3)
  1. Introducing Veritas System Recovery Management Solution
    1.  
      About Veritas System Recovery 18 Management Solution
    2.  
      Components of Veritas System Recovery 18 Management Solution
    3.  
      How Veritas System Recovery 18 Management Solution works
    4.  
      What you can do with Veritas System Recovery 18 Management Solution
  2. Installing Veritas System Recovery Management Solution
    1.  
      About upgrading to Veritas System Recovery 18 Management Solution
    2.  
      Installing Veritas System Recovery 18 Management Solution
    3.  
      Uninstalling Veritas System Recovery 18 Management Solution
  3. Getting started with Veritas System Recovery Management Solution
    1.  
      About the Veritas System Recovery 18 Management Solution Home page
    2.  
      Starting Veritas System Recovery 18 Management Solution
    3.  
      Sending feedback to Veritas
    4.  
      Preparing to manage the backups of client computers
    5.  
      Discovering client computers on the network
    6.  
      Installing the Symantec Management Agent on client computers
    7.  
      Installing the Veritas System Recovery Plug-in on computers
    8.  
      Uninstalling the Veritas System Recovery Plug-in on computers
    9.  
      Installing Veritas System Recovery 18 or Veritas System Recovery 18 Linux Edition on client computers
    10.  
      Installing Veritas System Recovery 16 on client computers
    11.  
      Installing Veritas System Recovery 16 Linux Edition on client computers
    12.  
      Installing Symantec System Recovery 2013 R2 on client computers
    13.  
      Installing Symantec System Recovery 2013 R2 Linux Edition on client computers
    14.  
      Uninstalling Veritas System Recovery-related products and components from client computers
    15.  
      Generating the LightsOut Restore package in Veritas System Recovery 18 Management Solution
    16.  
      Generating the LightsOut Restore 16 package
    17.  
      Generating the LightsOut Restore 2013 R2 package
    18.  
      Configuring and installing LightsOut Restore 18 on client computers
    19.  
      Configuring and installing LightsOut Restore 16 on client computers
    20.  
      Configuring and installing LightsOut Restore 2013 R2 on client computers
    21.  
      Uninstalling LightsOut Restore from client computers
    22.  
      Updating the settings of a package
    23.  
      Uninstalling Veritas System Recovery-related products from the Symantec Management Platform
    24.  
      Adding or removing recovery point passwords
    25. About managing recovery point destinations
      1.  
        Creating default recovery point destinations
      2.  
        Editing network credentials for a recovery point destination
      3.  
        Deleting recovery point destinations
    26.  
      Configuring a Dedicated Offsite Copy task
    27. About viewing filters
      1.  
        Viewing Veritas System Recovery 18 Management Solution filters
      2.  
        Viewing the filters and policies that are assigned to a client computer
      3.  
        Adding a filtered results path in the Manage Tasks tab to Favorites
    28. About organizational views
      1.  
        Filtering the list of client computers using organizational views
    29. About managing Veritas System Recovery license policies
      1.  
        Adding Veritas System Recovery license policies
      2.  
        Deleting Veritas System Recovery license policies
      3.  
        Assigning Veritas System Recovery licenses to client computers
      4.  
        Unassigning Veritas System Recovery licenses from client computers
      5.  
        Checking the license status of Veritas System Recovery on client computers
  4. Managing backups
    1. About backup policies
      1.  
        Recovery point sets and independent recovery points in backup policies
      2.  
        Tips for creating recovery points
      3.  
        About backing up dual-boot systems
    2. Creating a basic backup policy
      1.  
        About recovery points stored on a network destination
      2.  
        About recovery points stored in a local folder on the client computer
      3.  
        About recovery points stored on an OpenStorage destination
      4.  
        About Offsite Copy
    3. Creating an advanced backup policy
      1.  
        About running command files during a backup
      2.  
        Deploying the command files package to client computers for use during a backup
    4.  
      Creating an independent backup task
    5.  
      Deploying a backup policy
    6.  
      Deploying an existing backup policy as soon as possible
    7.  
      Viewing the status of computers within a backup policy
    8.  
      Editing a backup policy
    9.  
      Editing the schedule of a backup policy
    10.  
      Renaming a backup policy
    11.  
      Disabling a backup policy
    12.  
      Disabling a backup schedule
    13.  
      Deleting a backup policy
    14.  
      Viewing Veritas System Recovery details for a client computer
  5. Managing recovery points
    1.  
      Best practices for creating recovery points
    2.  
      Best practices for managing recovery points
    3. About deleting recovery points
      1.  
        Deleting a recovery point set
      2.  
        Deleting recovery points within a set
  6. Managing the conversion of recovery points to virtual disks
    1.  
      About converting recovery points to virtual disks
    2.  
      Configuring a Convert to Virtual by Computer task
    3.  
      Configuring a Convert to Virtual by Destination task
    4.  
      Configuring a one-time convert to virtual task
    5.  
      Editing a convert to virtual task
    6.  
      Deleting a convert to virtual task
  7. Managing Cloud Storage
    1.  
      Direct to cloud
    2. Providing the OpenStorage destination path
      1.  
        OpenStorage destination options for backups
      2.  
        OpenStorage destination options for recovery
    3.  
      How Offsite Copy works for cloud storage
  8. Remote recovery of drives and computers
    1. About recovering a drive remotely
      1. Using LightsOut Restore to remotely recover client computers
        1.  
          Setting up and using LightsOut Restore
    2.  
      Recovering a drive
    3.  
      Recovering a remote computer
    4.  
      Performing an express recovery
  9. Local recovery of files, folders, drives, and computers
    1. About recovering lost data locally
      1.  
        Recovering files and folders locally by using file and folder backup data
      2.  
        Recovering files and folders locally by using a recovery point
    2.  
      Recovering a computer locally
    3. Starting a computer locally by using Veritas System Recovery Disk
      1.  
        Configuring a computer locally to start from a USB device or DVD
    4.  
      Checking a hard disk for errors
    5.  
      Recovering a computer locally by using a Veritas System Recovery Disk
    6.  
      About using Restore Anyware to recover locally to a computer with different hardware
    7. Recovering files and folders locally by using Veritas System Recovery Disk
      1.  
        Exploring files and folders locally on a computer by using Veritas System Recovery Disk
    8. About using the networking tools in Veritas System Recovery Disk
      1.  
        Starting networking services
      2.  
        Mapping a network drive from within Veritas System Recovery Disk
      3. Configuring network connection settings
        1.  
          Getting a static IP address
    9.  
      Viewing the properties of a recovery point
    10.  
      Viewing the properties of a drive within a recovery point
    11.  
      About the Support Utilities on Veritas System Recovery Disk
  10. Monitoring computers and processes
    1.  
      Viewing reports
    2.  
      Configuring a client option policy for computers
  11. Appendix A. About backing up databases
    1.  
      About backing up VSS-aware databases
    2. About backing up non-VSS-aware databases
      1.  
        Creating the cold, warm, and hot recovery points
    3.  
      Backing up Notification Server and the database
  12. Appendix B. About Active Directory
    1.  
      About the role of Active Directory
  13. Appendix C. Backing up Microsoft virtual environments
    1.  
      About backing up Microsoft virtual hard disks
    2.  
      About backing up and restoring Microsoft Hyper-V virtual machines
  14. Appendix D. About Veritas System Recovery 18 Management Solution and Windows Server 2008 Core
    1.  
      About Veritas System Recovery 18 and Windows Server Core
    2.  
      Installing Veritas System Recovery 18 on Windows Server Core using commands

About the Veritas System Recovery 18 Management Solution Home page

The Home page provides a visual overall status of servers and desktop computers. Those computers may or may not have an installation of Veritas System Recovery on them. Actual data regarding computer incidents populates this page.

Note:

The computers must have Veritas System Recovery Plug-in and Veritas System Recovery installed to show up on the Home page.

You can edit the Home page by adding or deleting Web parts. You can add or delete Web parts from other solutions or Veritas System Recovery 18 Management Solution. You can also add or delete the Web parts that already come with the Symantec Management Console.

For information about using Symantec Management Console, click the Help icon in the console.

See Starting Veritas System Recovery 18 Management Solution.

Web parts for the Home page

The following table describes the product's Web parts you can delete from or add to the Home page.

Table: Web parts for the Veritas System Recovery 18 Management Solution Home page

Web Part

Description

Alerts and Failures

Displays a table of various types of failures and alerts that you can act on or resolve by clicking the associated hyperlink.

Backup Status

Filters the backup status results by collection.

Client computer status types include the following:

  • Backed up

    Indicates the number of managed client computers that have made a recovery point of all drives in the last 30 days. And, the client computers have not missed the last scheduled backup.

    Note:

    The drives must be set to report full status.

    Client computers are considered "backed up" without having an assigned backup policy. This status is true as long as one or more recovery points have been created within the last 30 days. A backed-up drive can be fully recovered.

  • Needs Attention

    Indicates the number of managed client computers that have a backup policy assigned but the policy has not run for a long time. Or, it has missed the last scheduled backup (meaning that existing recovery points are probably old). A client computer drive that needs attention can be recovered. However, if the recovery points are old, the recovery points may not contain the latest versions of files or folders.

  • At Risk

    Indicates the number of managed client computers that have no recovery points available for the reported drives.

    A client computer that is at risk can be recovered if the volumes are set to back up. For example, suppose you have a C:\, D:\, and E:\ volume on a client computer, but only a backup of C:\ exists. While Veritas System Recovery 18 Management Solution shows the client computer at risk, you can still recover the C:\ volume.

  • Not Reporting

    Indicates the number of managed client computers that have not reported back to the Veritas System Recovery 18 Management Solution server. The computers must report within a set time interval regardless of whether or not any policies are assigned to them. Sometimes this error is caused from network connectivity issues. For example, the computer is turned off or is not connected to the network.

Computer Statistics

Displays a summary of all of the managed client computers that have a supported version of Veritas System Recovery installed. Servers and desktops sort this information. You can click Desktops or Servers in the legend to open a detailed view of the managed client computers within that group.

Destination Storage

Displays a table summary of all defined local, network, and OpenStorage destinations for recovery points. The table displays the destination type and path, among other things.

Failures

Displays a line chart that shows the number of managed client computers that have backup failures within one or more collections.

Backup failures can be caused if you run out of hard disk space at the recovery point storage location. Or, a backup that is unable to connect to the specified recovery point storage location (usually a non-local storage location).

Click Details to review a list of client computers with backup failures.

Getting Started

Displays the hyperlinked tasks to perform following a new installation of Veritas System Recovery 18 Management Solution. It also includes a link to Help that lists the common tasks that you can perform, such as how to create a backup policy.

License status

Shows the proportions of licenses for managed client computers. You can filter license status results by collection.

License status types include the following:

  • Licensed

    Indicates the number of managed client computers that have a current license assigned to them.

  • Not Licensed

    Indicates the number of client computers on which an expired trial version of Veritas System Recovery is installed or on which no license was activated.

  • Trial License

    Indicates the number of managed client computers that have a trial version of Veritas System Recovery installed.

You can click a license status in the legend to open a detailed view of the client computers within that status.

Operating system Statistics

Displays a summary of all of the managed client computers that have a supported version of Veritas System Recovery installed. The information is sorted according to Windows version. You can click an operating system in the legend to open a detailed view of the managed client computers within that group.