Veritas™ System Recovery 18 Service Pack 3 Management Solution Administrator's Guide

Last Published:
Product(s): System Recovery (18.0.3)
  1. Introducing Veritas System Recovery Management Solution
    1.  
      About Veritas System Recovery 18 Management Solution
    2.  
      Components of Veritas System Recovery 18 Management Solution
    3.  
      How Veritas System Recovery 18 Management Solution works
    4.  
      What you can do with Veritas System Recovery 18 Management Solution
  2. Installing Veritas System Recovery Management Solution
    1.  
      About upgrading to Veritas System Recovery 18 Management Solution
    2.  
      Installing Veritas System Recovery 18 Management Solution
    3.  
      Uninstalling Veritas System Recovery 18 Management Solution
  3. Getting started with Veritas System Recovery Management Solution
    1.  
      About the Veritas System Recovery 18 Management Solution Home page
    2.  
      Starting Veritas System Recovery 18 Management Solution
    3.  
      Sending feedback to Veritas
    4.  
      Preparing to manage the backups of client computers
    5.  
      Discovering client computers on the network
    6.  
      Installing the Symantec Management Agent on client computers
    7.  
      Installing the Veritas System Recovery Plug-in on computers
    8.  
      Uninstalling the Veritas System Recovery Plug-in on computers
    9.  
      Installing Veritas System Recovery 18 or Veritas System Recovery 18 Linux Edition on client computers
    10.  
      Installing Veritas System Recovery 16 on client computers
    11.  
      Installing Veritas System Recovery 16 Linux Edition on client computers
    12.  
      Installing Symantec System Recovery 2013 R2 on client computers
    13.  
      Installing Symantec System Recovery 2013 R2 Linux Edition on client computers
    14.  
      Uninstalling Veritas System Recovery-related products and components from client computers
    15.  
      Generating the LightsOut Restore package in Veritas System Recovery 18 Management Solution
    16.  
      Generating the LightsOut Restore 16 package
    17.  
      Generating the LightsOut Restore 2013 R2 package
    18.  
      Configuring and installing LightsOut Restore 18 on client computers
    19.  
      Configuring and installing LightsOut Restore 16 on client computers
    20.  
      Configuring and installing LightsOut Restore 2013 R2 on client computers
    21.  
      Uninstalling LightsOut Restore from client computers
    22.  
      Updating the settings of a package
    23.  
      Uninstalling Veritas System Recovery-related products from the Symantec Management Platform
    24.  
      Adding or removing recovery point passwords
    25. About managing recovery point destinations
      1.  
        Creating default recovery point destinations
      2.  
        Editing network credentials for a recovery point destination
      3.  
        Deleting recovery point destinations
    26.  
      Configuring a Dedicated Offsite Copy task
    27. About viewing filters
      1.  
        Viewing Veritas System Recovery 18 Management Solution filters
      2.  
        Viewing the filters and policies that are assigned to a client computer
      3.  
        Adding a filtered results path in the Manage Tasks tab to Favorites
    28. About organizational views
      1.  
        Filtering the list of client computers using organizational views
    29. About managing Veritas System Recovery license policies
      1.  
        Adding Veritas System Recovery license policies
      2.  
        Deleting Veritas System Recovery license policies
      3.  
        Assigning Veritas System Recovery licenses to client computers
      4.  
        Unassigning Veritas System Recovery licenses from client computers
      5.  
        Checking the license status of Veritas System Recovery on client computers
  4. Managing backups
    1. About backup policies
      1.  
        Recovery point sets and independent recovery points in backup policies
      2.  
        Tips for creating recovery points
      3.  
        About backing up dual-boot systems
    2. Creating a basic backup policy
      1.  
        About recovery points stored on a network destination
      2.  
        About recovery points stored in a local folder on the client computer
      3.  
        About recovery points stored on an OpenStorage destination
      4.  
        About Offsite Copy
    3. Creating an advanced backup policy
      1.  
        About running command files during a backup
      2.  
        Deploying the command files package to client computers for use during a backup
    4.  
      Creating an independent backup task
    5.  
      Deploying a backup policy
    6.  
      Deploying an existing backup policy as soon as possible
    7.  
      Viewing the status of computers within a backup policy
    8.  
      Editing a backup policy
    9.  
      Editing the schedule of a backup policy
    10.  
      Renaming a backup policy
    11.  
      Disabling a backup policy
    12.  
      Disabling a backup schedule
    13.  
      Deleting a backup policy
    14.  
      Viewing Veritas System Recovery details for a client computer
  5. Managing recovery points
    1.  
      Best practices for creating recovery points
    2.  
      Best practices for managing recovery points
    3. About deleting recovery points
      1.  
        Deleting a recovery point set
      2.  
        Deleting recovery points within a set
  6. Managing the conversion of recovery points to virtual disks
    1.  
      About converting recovery points to virtual disks
    2.  
      Configuring a Convert to Virtual by Computer task
    3.  
      Configuring a Convert to Virtual by Destination task
    4.  
      Configuring a one-time convert to virtual task
    5.  
      Editing a convert to virtual task
    6.  
      Deleting a convert to virtual task
  7. Managing Cloud Storage
    1.  
      Direct to cloud
    2. Providing the OpenStorage destination path
      1.  
        OpenStorage destination options for backups
      2.  
        OpenStorage destination options for recovery
    3.  
      How Offsite Copy works for cloud storage
  8. Remote recovery of drives and computers
    1. About recovering a drive remotely
      1. Using LightsOut Restore to remotely recover client computers
        1.  
          Setting up and using LightsOut Restore
    2.  
      Recovering a drive
    3.  
      Recovering a remote computer
    4.  
      Performing an express recovery
  9. Local recovery of files, folders, drives, and computers
    1. About recovering lost data locally
      1.  
        Recovering files and folders locally by using file and folder backup data
      2.  
        Recovering files and folders locally by using a recovery point
    2.  
      Recovering a computer locally
    3. Starting a computer locally by using Veritas System Recovery Disk
      1.  
        Configuring a computer locally to start from a USB device or DVD
    4.  
      Checking a hard disk for errors
    5.  
      Recovering a computer locally by using a Veritas System Recovery Disk
    6.  
      About using Restore Anyware to recover locally to a computer with different hardware
    7. Recovering files and folders locally by using Veritas System Recovery Disk
      1.  
        Exploring files and folders locally on a computer by using Veritas System Recovery Disk
    8. About using the networking tools in Veritas System Recovery Disk
      1.  
        Starting networking services
      2.  
        Mapping a network drive from within Veritas System Recovery Disk
      3. Configuring network connection settings
        1.  
          Getting a static IP address
    9.  
      Viewing the properties of a recovery point
    10.  
      Viewing the properties of a drive within a recovery point
    11.  
      About the Support Utilities on Veritas System Recovery Disk
  10. Monitoring computers and processes
    1.  
      Viewing reports
    2.  
      Configuring a client option policy for computers
  11. Appendix A. About backing up databases
    1.  
      About backing up VSS-aware databases
    2. About backing up non-VSS-aware databases
      1.  
        Creating the cold, warm, and hot recovery points
    3.  
      Backing up Notification Server and the database
  12. Appendix B. About Active Directory
    1.  
      About the role of Active Directory
  13. Appendix C. Backing up Microsoft virtual environments
    1.  
      About backing up Microsoft virtual hard disks
    2.  
      About backing up and restoring Microsoft Hyper-V virtual machines
  14. Appendix D. About Veritas System Recovery 18 Management Solution and Windows Server 2008 Core
    1.  
      About Veritas System Recovery 18 and Windows Server Core
    2.  
      Installing Veritas System Recovery 18 on Windows Server Core using commands

Generating the LightsOut Restore 2013 R2 package

As Microsoft does not allow redistribution of WinPE, starting from Symantec System Recovery 2013 R2 Management Solution, Veritas no longer provides the LightsOut Restore package in advance. You can now generate the LightsOut Restore 2013 R2 package in Veritas System Recovery 18 Management Solution by creating ISOs using the Symantec System Recovery Disk Creation Utility and uploading them on the Management Solution server.

When you install Symantec System Recovery 2013 R2 Management Solution, the Symantec System Recovery Disk Creation Utility is extracted and is available for download on the Management Solution Server.

Note:

Starting with Symantec System Recovery 2013 R2 Management Solution, the LightsOut Restore option is no longer available on the Symantec Installation Manager as before.

To generate the LightsOut Restore package

  1. On the following path, sign in with your Veritas account, download, and extract the Symantec System Recovery 2013 R2 LORSetup.msi package (zip file).

    http://my.veritas.com/

    If you do not have a Veritas account, contact customer support.

  2. After the download is complete, copy the extracted package to the following location:

    C:\ProgramFiles\Altiris\Veritas System Recovery Management Solution\Web\SoftwareDelivery\LOR\11.1

  3. On the Home tab, click Packages and Policies > Update packages > LightsOut Restore > 2013 R2 > Install without user interface package link.
  4. Click Update Distribution Points and then click Save changes.
  5. On the Home tab, click Packages and Policies > Install Policies > 2013 R2 > Create Symantec System Recovery Disk (ISO) and generate LightsOut Restore Package.
  6. On the Create Symantec System Recovery Disk (ISO) and generate LightsOut Restore Package panel, click the here link to download and install the Symantec System Recovery Disk Creation Utility.

    When you install this utility a limited version of the Symantec System Recovery 2013 R2 is installed on your computer.

    Note:

    You must restart your computer after the Symantec System Recovery Disk Creation Utility is downloaded and installed. An Internet connection is a must to create the Symantec System Recovery Disk.

  7. Do one of the following:

    • Click Run to start the installation.

      The Symantec System Recovery Disk Creation Utility is saved to a temporary location on your computer.

    • Click Save to save the installer on the default downloads location of your computer.

    • Click Save As and browse to select a location on your computer to save the installer.

    • Click Save and Run to save the installer and begin the installation.

    After the installation is complete, your computer restarts and the Create Symantec System Recovery Disk Wizard (Management Solution Mode) is displayed.

  8. Using the Create Symantec System Recovery Disk Wizard (Management Solution Mode), create both 32-bit and 64-bit Symantec System Recovery Disks (ISOs).

    To learn more about how to create a Symantec System Recovery Disk, click the Help icon on the Create Symantec System Recovery Disk Wizard (Management Solution Mode).

  9. Open the Veritas System Recovery 18 Management Solution console, navigate to the Home tab, and click Packages and Policies > Install Policies > 2013 R2 > Create Symantec System Recovery Disk (ISO) and generate LightsOut Restore Package.
  10. Select the Symantec System Recovery Disk (ISOs) to generate the LightsOut Restore package on the server check box.
  11. Click Browse to select both the 32-bit and 64-bit Symantec System Recovery Disks that you created.
  12. Click the Generate LightsOut Restore Package option.

    The LightsOut Restore package that is generated is saved on the Management Solution server.

  13. Use the Install Without User Interface policy in the Packages and Policies tab to deploy the LightsOut Restore package on the managed nodes.

    The Symantec System Recovery Disk (ISOs) are also stored on the Management Solution server at the following location:

    C:\Program Files\Altiris\Veritas System Recovery Management Solution\Web\SoftwareDelivery\LOR\11.1\ISO

    Note:

    If the managed client has a Windows 2003 operating system, create the Symantec System Recovery Disk ISOs using Windows ADK for Windows 8.0. Perform steps 1 to 12 separately for a Windows 2003 computer.

    Note:

    If the LightsOut Restore package fails to generate, the logs with the failed information are available at the following location: Start\All Programs\Symantec\Diagnostics\Altiris Log Viewer.

After the LightsOut Restore Package is generated you can configure and install LightsOut Restore 2013 R2 on client computers.

See Configuring and installing LightsOut Restore 2013 R2 on client computers.

Upgrading from Symantec System Recovery 2013 R2 Management Solution to Veritas System Recovery 18 Management Solution

To generate the LightsOut Restore package after upgrade

  1. Configure the LightsOut Restore 2013 R2 package.

    See Generating the LightsOut Restore 2013 R2 package.

  2. Copy the ISO and INSTALL folders from the following location:

    C:\Program Files\Altiris\Symantec System Recovery Management Solution\Web\SoftwareDelivery\LOR\11.1

  3. Paste and overwrite the ISO and INSTALL folders at the following location:

    C:\Program Files\Altiris\Veritas System Recovery Management Solution\Web\SoftwareDelivery\LOR\11.1

  4. Open the Veritas System Recovery 18 Management Solution console, and navigate to the Home tab, and click Packages and Policies > Update packages > LightsOut Restore > 2013 R2 > Install without user interface package.
  5. Click Update Distribution Points and then click Save changes.
  6. On the Home tab, click Packages and Policies > Install Policies > 2013 R2 > Install Without User Interface.
  7. Use the Install Without User Interface policy in the Packages and Policies tab to deploy the LightsOut Restore package on the managed nodes.