Search <book_title>...

Veritas™ System Recovery 18 Service Pack 3 Management Solution Administrator's Guide

Last Published: 2019-04-15

Product(s): System Recovery (18.0.3)

Installing Veritas System Recovery 18 Management Solution

Veritas System Recovery 18 is already included as a software delivery policy with Veritas System Recovery 18 Management Solution.

See the product documentation for Veritas System Recovery 18 or Veritas System Recovery 18 Linux Edition for complete system requirements.

You may intend to define your own software delivery policies for Symantec System Recovery 2013 R2. In such cases, the system requirements vary depending on the package contents.

Veritas System Recovery 18 Management Solution supports up to 10,000 installations of Veritas System Recovery for each installation of the solution on a Notification Server. However, network performance varies greatly among organizations. The total number of supported installations of Veritas System Recovery may be more or less for your network. Network performance should be monitored to ensure that installations of Veritas System Recovery are not extended beyond the capacity and capability of your network.

You use the Symantec Installation Manager to install Veritas System Recovery 18 Management Solution on the Notification Server computer. The Symantec Installation Manager checks for the required software and hardware resources, updates registry settings, and then copies the required files to the hard disk.

For detailed installation instructions, please refer to the Symantec Management Platform Installation Guide.

System requirements for Veritas System Recovery 18 Management Solution

The computer on which you install and use Veritas System Recovery 18 Management Solution must meet the following minimum system requirements.

Table: Minimum system requirements for 64-bit operating systems

Component	Requirements
Processor	Dual Processor Dual Core with 2.53 GHz or faster Note: An Intel Itanium 2 processor is required for Windows Server 2008 R2 for Itanium-Based Systems.
RAM	4 GB
Available disk space	20 GB or more
Operating system	Microsoft Windows Server 2012 R2 and Windows Server 2016, Enterprise Edition, or Standard Edition
Database	Express, Standard, and Enterprise editions of the following SQL servers are supported: Microsoft SQL Server 2012 Microsoft SQL Server 2014 Microsoft SQL Server 2016 Note: Veritas recommends that you install Microsoft SQL Server and Veritas System Recovery 18 Management Solution on separate computers to avoid computer performance issues.
Software	The following must be installed on the computer on which you want to install Veritas System Recovery 18 Management Solution: Symantec Installation Manager 8.5 Symantec Management Platform 8.5 Note: Installation of Veritas System Recovery 18 Management Solution is not supported on encrypted file systems.
Internet access	High-speed Internet access is recommended at the computer where you install Veritas System Recovery 18 Management Solution.

You need to first install the Symantec Installation Manager.

To install the Symantec Installation Manager

Go to http://www.symantec.com/it-management-suite.
Click FREE TRIAL.
On the Symantec IT Management Suite Trial page, enter the required fields to access the trial and click Submit.
On the Product Download page, download and run Symantec_sim_x_x_xxx_win_en.exe.
On the Symantec Installation Manager Setup page, depending on your operating system, you may need to download and install Microsoft SQL Server database.
The SQL Server database can be installed on the same computer as the Symantec Management Platform or on a remote computer. Veritas recommends that you install the SQL Server database on a remote computer to avoid computer performance issues.
The Symantec Installation Manager Setup Wizard Welcome page is displayed.
Click Next.
On the End-User License Agreement page, select the I accept the terms and conditions in the license agreement check box and then click Next
Select the Destination folder to install the Symantec Installation Manager and then click Next.
On the Ready to install Symantec Installation Manager page, click Install.
After the installation is complete, click Finish.

Veritas also recommends that you familiarize yourself with the Symantec Management Platform by reviewing the Symantec Management Platform Installation Guide.

The Symantec Management Platform requires a Microsoft SQL Server database. The SQL Server database can be installed on the same computer as the Symantec Management Platform or on a remote computer. Veritas recommends that you install the SQL Server database on a remote computer to avoid computer performance issues.

See Preparing to manage the backups of client computers.

Before you install Veritas System Recovery 18 Management Solution, you must install the Symantec Management Platform from the Global Product List of the Symantec Installation Manager and then select the Veritas_SSR.pl.xml file.

Refer to the Software Compatibility List (SCL) to see the Symantec Management Platform version that you need to install for the latest Veritas System Recovery 18 Management Solution version.

https://www.veritas.com/content/support/en_US/doc/VSR_18_SCL

For more information on Symantec Management Platform, refer to the Symantec Management Platform Support Matrix and the Veritas System Recovery 18 Management Solution support for Symantec Management Platform versions:

http://www.symantec.com/docs/HOWTO9965

http://www.veritas.com/docs/000019796

To install Symantec Management Platform

Log on to your Symantec Management Platform Server computer by using either the Administrator account or an account with administrator privileges.
Click Start > All Programs > Symantec > Symantec Installation Manager > Symantec Installation Manager.
Note:
Ensure that the symantec_v2.pl.xml.zip file is selected in the Manage Product Listings, by default.
Click Install New Products.
On the Install New Products panel, in the Filter drop-down list, select None.
Select the Symantec Management Platform <version number> check box.
Note:
The Symantec Installation Manager can automatically select additional software components to complete the installation.
Click Review selected products.
In the Selected Products and Features panel, review the list of selected products, and then click Next.
On the End User License Agreement panel, read the End User License Agreement , and then click I accept the terms in the license agreements, and then click Next.
The Symantec Installation Manager runs an installation readiness check to make sure that your computer meets all requirements. The results of the installation readiness check appear in the Install Readiness Check panel.

On the Install Readiness Check panel, install any required software before you continue the installation.

Where applicable, a link appears in the Install Readiness Check panel that lets you install the missing software from within the Symantec Installation Manager panel. If a link does not appear, you must exit the installation. Then you must install the missing software component, and then start the Symantec Management Platform installation again.

The following options appear in the Install Readiness Check panel.

Check mark

The requirements and the recommendations are met.

Exclamation point

The requirement is met. You can continue with the installation. However, there are some recommendations to consider.

The requirement is not met. You cannot continue with the installation until the requirement is met.

Click the associated link for additional information or to install the required product. After you make changes to your computer, click Check install readiness again to recheck your system.

You may be required to restart your computer after the required software is installed.

When all the requirements are met in the Install Readiness Check panel, you can continue with the installation.

Click Next.
On the Notification Server Configuration panel, type the appropriate information to complete the panel, and then click Next.
On the Contact Information panel, type the appropriate information to complete the panel, and then click Next.
On the Review Installation Details panel, review the installation information, and then click Begin install.
After the installation is completed, the Installation panel is displayed.
On the Installation panel, click Finish to launch the Symantec Management Console.

After you install the Symantec Management Platform, download and install Veritas System Recovery 18 Management Solution.

To upgrade to the latest version of Veritas System Recovery 18 Management Solution, perform the steps given in the download and install procedure.

To download and install the Veritas System Recovery 18 Management Solution

On the following path, sign in with your Veritas account, download, and extract the Veritas System Recovery 18 Management Solution package (zip file).
http://my.veritas.com/
If you do not have a Veritas account, contact customer support.
After the download is complete, log on to your Symantec Management Platform Server computer by using either the Administrator account or an account with administrator privileges.
Click Start > All Programs > Symantec > Symantec Installation Manager > Symantec Installation Manager.
Click Settings > Change product listing.
In the Manage Product Listings dialog box, click Add.
In the Add New Product Listing dialog box, browse and select the Veritas_SSR.pl.xml file from the Veritas System Recovery Management Solution folder that you downloaded, and then click OK.
The Veritas_SSR.pl.xml file appears in the Manage Product Listings table.
Symantec Installation Manager validates if the selected pl.xml file is valid. After the validation is complete, a pop-up is displayed.
Click Accept to continue.
Ensure that the new Veritas_SSR.pl.xml file is selected and then click OK.
The Veritas_SSR.pl.xml file appears in Settings > Product listing.
In the Settings dialog box, click OK.
Click Install new products.
Note:
If you are upgrading to the latest version of Veritas System Recovery 18 Management Solution, click Installed products.
On the Install New Products panel, in the Filter drop-down list, select None.
Select the following products:
- Veritas System Recovery 18 Management Solution
- Veritas System Recovery 18 Installer
- Veritas System Recovery 18 Linux Management Solution (only required if you intend to back up Linux-based computers) (Version 16.0)
The Symantec Installation Manager may automatically select additional software components to complete the installation.
Click Next.
Perform steps 6 to 14 from the earlier procedure of installing Symantec Management Platform.
See About upgrading to Veritas System Recovery 18 Management Solution.

See About the Veritas System Recovery 18 Management Solution Home page.

See Installing the Veritas System Recovery Plug-in on computers.

See Creating a basic backup policy.