NetBackup IT Analytics Installation and Upgrade Guide for Windows

Last Published:
Product(s): NetBackup IT Analytics (11.4)
  1. Installation overview
    1.  
      Introduction
    2.  
      NetBackup IT Analytics components
    3.  
      Standard or Shared Services licensing edition
    4.  
      Install options
    5.  
      Multi-language support and locale considerations (Windows)
    6.  
      Supported third-party and open source products
  2. Install NetBackup IT Analytics on a Windows server
    1.  
      Step-1: Get the NetBackup IT Analytics license key file
    2.  
      Step-2: Portal and database deployment strategies
    3.  
      Step-3: Pre-installation configuration
    4. Step-4: Installing Oracle application binaries
      1.  
        Troubleshoot the Oracle installation
    5.  
      Step-5: Installing Portal application binaries
    6.  
      Step-6: Log into the Portal
    7.  
      Step-7: Install the license key file
    8. Verify the current license configuration
      1.  
        Run the License Summary report
      2.  
        About NetBackup IT Analytics version and license
      3.  
        View License Details
    9. Next steps
      1.  
        Performing a cold backup of the database
      2.  
        Recommended database backup process
  3. Upgrade NetBackup IT Analytics Portal on Windows
    1.  
      Overview
    2.  
      Upgrade path
    3.  
      Before upgrading
    4. Upgrade NetBackup IT Analytics Portal
      1.  
        Upgrading a shared services environment
      2.  
        Run the upgrade utility installer (Windows)
      3.  
        Running the upgrade utility
      4. Attribute merging during the Portal upgrade
        1.  
          Attribute management during the Portal upgrade
    5.  
      Data Collector upgrades
    6.  
      Troubleshooting - manual Data Collector upgrades
    7.  
      Troubleshoot Data Collector upgrade manager upgrade failure and collector bundle download failure on Windows
    8.  
      Collector updates from the NetBackup IT Analytics Portal
    9.  
      Upgrade methods to incorporate enterprise objects
  4. Oracle patches for the database server
    1.  
      Install Oracle 19c Windows October 2024 patch
  5. Upgrade and migrate to a new server
    1.  
      Upgrade and migrate to a new Windows server

Upgrading a shared services environment

In a shared services environment, where the connect as sysdba privilege is not present, you must provide a CREATE SYNONYM privilege to the APTARE_RO user before upgrading. APTARE_RO is a read-only user for the Portal.

Note:

Unless this privilege has been deliberately revoked, this step is mandatory for an upgrade. If this privilege is not granted, errors in the upgrade script will occur and functionality within the SQL Template Designer will be impacted.

  1. Log in with root access.

  2. Stop the portal and data receiver Tomcat services.

  3. At the command line, execute the following commands:

    sqlplus / as sysdba
    SQL >GRANT CREATE SYNONYM TO APTARE_RO;

In a shared services environment, where the connect as sysdba privilege is not present, you must provide a CREATE JOB and DBMS_SCHEDULER privilege to the PORTAL user before upgrading.

Note:

Unless this privilege has been deliberately revoked, this step is mandatory for an upgrade. If this privilege is not granted, errors in the upgrade script will occur and functionality for Oracle jobs will be impacted.

  1. Log in with root access.

  2. Stop the portal and data receiver Tomcat services.

  3. At the command line, execute the following commands:

    sqlplus / as sysdba
    SQL > GRANT CREATE JOB TO PORTAL;
    SQL > GRANT EXECUTE ON DBMS_SCHEDULER TO PORTAL;
Revoking Privileges (Optional)

As a standard practice, during an NetBackup IT Analyticsupgrade, Oracle-related code is leveraged and system-level objects (dba_, V$, etc.) and users (sys, system) are accessed. This scenario is not optimal in a shared service environment where organizations prefer to maintain their own Oracle credentials. Starting with release 10.4, portal upgrades can be run with limited privileges for the PORTAL user. Specific SQL statements can be executed to revoke the additional privileges assigned prior to the 10.4 release.

Note:

When privileges are revoked, the NetBackup IT Analytics upgrade process is prevented from calculating the space in the datafiles and canceling Oracle jobs which may interfere with upgrade. By revoking these privileges, the local administrator assumes this responsibility.

Complete these steps to revoke privileges from a PORTAL user.

  1. Log in with admin access.

  2. Stop the portal and data receiver Tomcat services.

    At the command line, execute the following commands:

    sqplplus / as sysdba
    SQL >REVOKE SELECT ANY DICTIONARY FROM PORTAL;
    SQL>REVOKE SELECT_CATALOG_ROLE FROM PORTAL;
    SQL>REVOKE SELECT ON dba_free_space FROM PORTAL;
    SQL>REVOKE SELECT ON dba_data_files FROM PORTAL;
    SQL>REVOKE SELECT ON dba_temp_files FROM PORTAL;