NetBackup IT Analytics Installation and Upgrade Guide for Windows

Last Published:
Product(s): NetBackup IT Analytics (11.4)
  1. Installation overview
    1.  
      Introduction
    2.  
      NetBackup IT Analytics components
    3.  
      Standard or Shared Services licensing edition
    4.  
      Install options
    5.  
      Multi-language support and locale considerations (Windows)
    6.  
      Supported third-party and open source products
  2. Install NetBackup IT Analytics on a Windows server
    1.  
      Step-1: Get the NetBackup IT Analytics license key file
    2.  
      Step-2: Portal and database deployment strategies
    3.  
      Step-3: Pre-installation configuration
    4. Step-4: Installing Oracle application binaries
      1.  
        Troubleshoot the Oracle installation
    5.  
      Step-5: Installing Portal application binaries
    6.  
      Step-6: Log into the Portal
    7.  
      Step-7: Install the license key file
    8. Verify the current license configuration
      1.  
        Run the License Summary report
      2.  
        About NetBackup IT Analytics version and license
      3.  
        View License Details
    9. Next steps
      1.  
        Performing a cold backup of the database
      2.  
        Recommended database backup process
  3. Upgrade NetBackup IT Analytics Portal on Windows
    1.  
      Overview
    2.  
      Upgrade path
    3.  
      Before upgrading
    4. Upgrade NetBackup IT Analytics Portal
      1.  
        Upgrading a shared services environment
      2.  
        Run the upgrade utility installer (Windows)
      3.  
        Running the upgrade utility
      4. Attribute merging during the Portal upgrade
        1.  
          Attribute management during the Portal upgrade
    5.  
      Data Collector upgrades
    6.  
      Troubleshooting - manual Data Collector upgrades
    7.  
      Troubleshoot Data Collector upgrade manager upgrade failure and collector bundle download failure on Windows
    8.  
      Collector updates from the NetBackup IT Analytics Portal
    9.  
      Upgrade methods to incorporate enterprise objects
  4. Oracle patches for the database server
    1.  
      Install Oracle 19c Windows October 2024 patch
  5. Upgrade and migrate to a new server
    1.  
      Upgrade and migrate to a new Windows server

Step-4: Installing Oracle application binaries

This section covers the installation of Oracle installer for both shared service edition and non-shared service edition on a Windows server.

Refer to the instructions provided with your purchase agreement confirmation email and consult the Veritas Support, if you require additional assistance.

Prerequisites for Oracle application binaries on Windows

  • If you are running NetBackup IT Analytics on a version lower than Oracle 19c, you must first uninstall the older version before proceeding with this installation.

  • The Oracle 19c binaries will be installed on a Windows server that will serve as the NetBackup IT Analytics Portal server. This server cannot have any other Oracle database instances installed on it.

  • Oracle requires that you are logged in using an account that has administrative privileges.

  • An Oracle service user name is required for installation. The Oracle service user account can be an Active Directory account.

  • The Oracle service user must be a standard user and must not be a part of Administrator group

  • Windows User Account can be a Windows Local User, Windows Domain User or Managed Services Account (MSA). If you want to create a new user during installation, then it can only be a Windows Local User. It cannot be a Windows Domain User or an MSA.

    Note:

    If you use a Domain account, that user must login at least once to the Windows machine.

  • Oracle home user account passwords cannot exceed 29 characters.

  • You cannot change the Oracle Home User once the installation is complete. To change the Oracle Home User, you must reinstall the Oracle Database software.

Install the Oracle binaries for non-shared service edition

Close all other programs before you follow these steps to install the Oracle binaries.

To install Oracle 19c binaries

  1. Log in to the Portal server as an Administrator. Oracle requires that you are logged in using an account that has administrative privileges.
  2. Download the itanalytics_dbinstaller_<version>_win.iso file to your Windows Portal server.
  3. Double-click the ISO file and run Setup.exe on the server.
  4. Review the install instructions on the Welcome screen of the installation wizard and click Next to begin the installation.
  5. The wizard validates the environment for Windows version, Disk Space, Memory, and Oracle pre-checks. Click Next after the validation is successful.
  6. Read and accept the end-user license agreement (EULA) and click Next.
  7. Enter the name of a valid user account for the Oracle Service User Name and click Next.
  8. The Progress screen displays the installation and validation status.
  9. Enter the service user password on the command prompt window.

    Note:

    If you enter the incorrect password too many times, the account can get locked. See Account lockout.

  10. On the Post Install screen, review the list of Oracle application binaries installed in the C:\opt folder and click Next.
  11. On the Finish screen, a confirmatory message about the successful installation of NetBackup IT Analytics Oracle is displayed. Click Finish to exit the installation wizard.

At this point, the Oracle Application binaries have been installed on your server and Oracle services have been created.

This completes the installation of the NetBackup IT Analytics Oracle Application component. The next step is to install the NetBackup IT Analytics Portal Software components.

Install Oracle binaries for shared service edition

To install Oracle binaries for shared service edition, you must have a Standard or Enterprise Edition Oracle license. For the Enterprise Edition license, you must set the environment variable ORACLE_LICENSE_OPTION to EE. Also ensure that the Oracle database for 19c zip file WINDOWS.X64_1930000_db_home.zip that you have downloaded from Oracle Download center is copied to the Windows host.

To install Oracle binaries for shared service edition:

  1. Login to the Windows host as and administrator. Oracle requires you to login with administrator privileges.
  2. Download the itanalytics_dbinstaller_shared-service_win.iso to the Windows host.
  3. Double-click the ISO file and run Setup.exe. The installation wizard is launched.
  4. Review the instructions on the welcome screen and click Next.

    The wizard validates the environment for Windows version, disk space, memory, and performs pre-check for Oracle.

  5. Accept the End User License Agreement (EULA) and click Next.
  6. For Oracle User Setup and installer location, enter the valid Oracle Service User Name and click Browse to assign the absolute path to Oracle universal Installer archives.
  7. Enter the Oracle service user password on the command prompt.

    Caution:

    If you exceed the maximum attempts for incorrect password on this prompt, your account can get locked.

  8. Review the post install screen and click Finish once you see the confirmation message on the install wizard.

At this point, the Oracle Application binaries for shared service edition are installed on your server and Oracle services are created. This completes the installation of the NetBackup IT Analytics Oracle Application component. The next step is to install the NetBackup IT Analytics Portal software components.