NetBackup IT Analytics Installation and Upgrade Guide for Windows

Last Published:
Product(s): NetBackup IT Analytics (11.4)
  1. Installation overview
    1.  
      Introduction
    2.  
      NetBackup IT Analytics components
    3.  
      Standard or Shared Services licensing edition
    4.  
      Install options
    5.  
      Multi-language support and locale considerations (Windows)
    6.  
      Supported third-party and open source products
  2. Install NetBackup IT Analytics on a Windows server
    1.  
      Step-1: Get the NetBackup IT Analytics license key file
    2.  
      Step-2: Portal and database deployment strategies
    3.  
      Step-3: Pre-installation configuration
    4. Step-4: Installing Oracle application binaries
      1.  
        Troubleshoot the Oracle installation
    5.  
      Step-5: Installing Portal application binaries
    6.  
      Step-6: Log into the Portal
    7.  
      Step-7: Install the license key file
    8. Verify the current license configuration
      1.  
        Run the License Summary report
      2.  
        About NetBackup IT Analytics version and license
      3.  
        View License Details
    9. Next steps
      1.  
        Performing a cold backup of the database
      2.  
        Recommended database backup process
  3. Upgrade NetBackup IT Analytics Portal on Windows
    1.  
      Overview
    2.  
      Upgrade path
    3.  
      Before upgrading
    4. Upgrade NetBackup IT Analytics Portal
      1.  
        Upgrading a shared services environment
      2.  
        Run the upgrade utility installer (Windows)
      3.  
        Running the upgrade utility
      4. Attribute merging during the Portal upgrade
        1.  
          Attribute management during the Portal upgrade
    5.  
      Data Collector upgrades
    6.  
      Troubleshooting - manual Data Collector upgrades
    7.  
      Troubleshoot Data Collector upgrade manager upgrade failure and collector bundle download failure on Windows
    8.  
      Collector updates from the NetBackup IT Analytics Portal
    9.  
      Upgrade methods to incorporate enterprise objects
  4. Oracle patches for the database server
    1.  
      Install Oracle 19c Windows October 2024 patch
  5. Upgrade and migrate to a new server
    1.  
      Upgrade and migrate to a new Windows server

Before upgrading

  • Ensure that you have a valid system backup. For additional information refer to the System Administrator Guide. Prior to executing the upgrade utility, the recommendations are:

    • A cold backup of the Portal / Database server(s) file systems.

    • A backup of the file systems containing the Oracle database (typically <drive>:\oradata\scdb on Windows) is only valid if it was taken while Oracle was completely shut down.

    • An export of the database.

  • If you have installed any patches on your present NetBackup IT Analytics version, check the Release Notes to verify that they are included in this release. If you are uncertain, check with the Veritas Support. In most cases, previously installed patches are included in this release.

  • Close all instances of baretail.exe, as NetBackup IT Analytics copies a new version during the upgrade process.

  • The Portal and Database components should be installed on the same server.

  • In the Portal, verify that the Data Collectors are set for automatic updates. This setting triggers the automatic download of updated application logic to the Data Collectors in your enterprise. This download is required to ensure the Data Collectors are running with the latest compatible version. Refer to the vendor-specific Data Collector Installation Guide for additional information about Data Collectors.

  • Identify the Java Version on the Data Collector Server and ensure that a 64-bit server is used for the Data Collector Server.

  • Portal upgrades automatically enable privileges for newly added reports and certain features/functions, for all Administrators. This does not impact previously configured privileges. The Super User can manually revoke any Administrator privileges that have been automatically enabled.

  • Before upgrading to 10.6 or later for the first time, generate a new Veritas license with .slf extension having equal or more entitlement than the currently installed license. This license file will be required during the upgrade.

  • If upgrading to version 11.4 in a Shared Service environment, an additional database privilege should be provided using the following command.

    sqlplus / as sysdba

    alter session set container = scdb; or IT Analytics database Service name if not 'scdb'

    GRANT EXECUTE ON DBMS_CRYPTO TO PORTAL;

    Note:

    Not providing the privilege on a limited access environment can cause upgrade failure.

  • While upgrading from v11.3 to a higher version, if the password of the Java Development Kit (JDK) truststore located at /usr/java/lib/security/cacerts was changed in the interim, you must update the new password in the portal.jdk.trustStore.password parameter.

    Go to Admin > System Configuration > Custom on the Portal and edit the portal.jdk.trustStore.password parameter to update its value.

  • Ensure a minimum of 5 GB of space is available.