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Veritas NetBackup™ Virtual Appliance Documentation
Last Published:
2017-07-25
Product(s):
Appliances (3.0)
- Getting started
- Deployment and initial configuration
- Post initial configuration procedures
- Configuring
- About configuring Host parameters for your appliance on the NetBackup Virtual Appliance
- Alerting
- About SNMP
- About Call Home
- Using
- About storage configuration
- About viewing storage space information using the Show command
- About NetBackup Virtual Appliance as a VMware backup host
- About running NetBackup commands from the appliance
- About mounting a remote NFS
- About Auto Image Replication from a NetBackup Virtual Appliance
- About storage configuration
- Logging
- Troubleshooting
- About NetBackup support utilities
- Security
- About Symantec Data Center Security on the NetBackup Virtual Appliance
- Setting the appliance login banner
- Managing users
- About authenticating LDAP users
- About authenticating Active Directory users
- About authenticating Kerberos-NIS users
- About user authorization on the NetBackup Virtual Appliance
- Creating NetBackup administrator user accounts
- Section I. Commands
- Commands overview
- Appendix A. Appliance commands
- Appendix B. Network commands
- Appendix C. Support commands
- Appendix D. Monitor commands
- Appendix E. Settings commands
- Appendix F. Reports commands
- Appendix G. Manage commands
Gathering device logs with the DataCollect command
You can use the DataCollect command from the Main > Support shell menu to gather device logs. You can share these device logs with the Veritas Support team to resolve device-related issues.
The DataCollect command collects the following logs:
Release information
Disk performance logs
Command output logs
CPU information
Memory information
Operating system logs
Patch logs
Storage logs
File system logs
AutoSupport logs
Sysinfo logs
To gather device logs with the DataCollect command
- Log on to the NetBackup Virtual Appliance Shell Menu.
- From the Main > Support view, type the following command to gather storage device logs.
DataCollect
The appliance generates the device log in the /tmp/DataCollect.zip file.
- Copy the DataCollect.zip to your local folders using the Main > Support > Logs > Share Open command.
- You can send the DataCollect.zip file to the Veritas Support team to resolve your issues.