Veritas™ System Recovery 18 Service Pack 3 Management Solution Administrator's Guide

Last Published:
Product(s): System Recovery (18.0.3)
  1. Introducing Veritas System Recovery Management Solution
    1.  
      About Veritas System Recovery 18 Management Solution
    2.  
      Components of Veritas System Recovery 18 Management Solution
    3.  
      How Veritas System Recovery 18 Management Solution works
    4.  
      What you can do with Veritas System Recovery 18 Management Solution
  2. Installing Veritas System Recovery Management Solution
    1.  
      About upgrading to Veritas System Recovery 18 Management Solution
    2.  
      Installing Veritas System Recovery 18 Management Solution
    3.  
      Uninstalling Veritas System Recovery 18 Management Solution
  3. Getting started with Veritas System Recovery Management Solution
    1.  
      About the Veritas System Recovery 18 Management Solution Home page
    2.  
      Starting Veritas System Recovery 18 Management Solution
    3.  
      Sending feedback to Veritas
    4.  
      Preparing to manage the backups of client computers
    5.  
      Discovering client computers on the network
    6.  
      Installing the Symantec Management Agent on client computers
    7.  
      Installing the Veritas System Recovery Plug-in on computers
    8.  
      Uninstalling the Veritas System Recovery Plug-in on computers
    9.  
      Installing Veritas System Recovery 18 or Veritas System Recovery 18 Linux Edition on client computers
    10.  
      Installing Veritas System Recovery 16 on client computers
    11.  
      Installing Veritas System Recovery 16 Linux Edition on client computers
    12.  
      Installing Symantec System Recovery 2013 R2 on client computers
    13.  
      Installing Symantec System Recovery 2013 R2 Linux Edition on client computers
    14.  
      Uninstalling Veritas System Recovery-related products and components from client computers
    15.  
      Generating the LightsOut Restore package in Veritas System Recovery 18 Management Solution
    16.  
      Generating the LightsOut Restore 16 package
    17.  
      Generating the LightsOut Restore 2013 R2 package
    18.  
      Configuring and installing LightsOut Restore 18 on client computers
    19.  
      Configuring and installing LightsOut Restore 16 on client computers
    20.  
      Configuring and installing LightsOut Restore 2013 R2 on client computers
    21.  
      Uninstalling LightsOut Restore from client computers
    22.  
      Updating the settings of a package
    23.  
      Uninstalling Veritas System Recovery-related products from the Symantec Management Platform
    24.  
      Adding or removing recovery point passwords
    25. About managing recovery point destinations
      1.  
        Creating default recovery point destinations
      2.  
        Editing network credentials for a recovery point destination
      3.  
        Deleting recovery point destinations
    26.  
      Configuring a Dedicated Offsite Copy task
    27. About viewing filters
      1.  
        Viewing Veritas System Recovery 18 Management Solution filters
      2.  
        Viewing the filters and policies that are assigned to a client computer
      3.  
        Adding a filtered results path in the Manage Tasks tab to Favorites
    28. About organizational views
      1.  
        Filtering the list of client computers using organizational views
    29. About managing Veritas System Recovery license policies
      1.  
        Adding Veritas System Recovery license policies
      2.  
        Deleting Veritas System Recovery license policies
      3.  
        Assigning Veritas System Recovery licenses to client computers
      4.  
        Unassigning Veritas System Recovery licenses from client computers
      5.  
        Checking the license status of Veritas System Recovery on client computers
  4. Managing backups
    1. About backup policies
      1.  
        Recovery point sets and independent recovery points in backup policies
      2.  
        Tips for creating recovery points
      3.  
        About backing up dual-boot systems
    2. Creating a basic backup policy
      1.  
        About recovery points stored on a network destination
      2.  
        About recovery points stored in a local folder on the client computer
      3.  
        About recovery points stored on an OpenStorage destination
      4.  
        About Offsite Copy
    3. Creating an advanced backup policy
      1.  
        About running command files during a backup
      2.  
        Deploying the command files package to client computers for use during a backup
    4.  
      Creating an independent backup task
    5.  
      Deploying a backup policy
    6.  
      Deploying an existing backup policy as soon as possible
    7.  
      Viewing the status of computers within a backup policy
    8.  
      Editing a backup policy
    9.  
      Editing the schedule of a backup policy
    10.  
      Renaming a backup policy
    11.  
      Disabling a backup policy
    12.  
      Disabling a backup schedule
    13.  
      Deleting a backup policy
    14.  
      Viewing Veritas System Recovery details for a client computer
  5. Managing recovery points
    1.  
      Best practices for creating recovery points
    2.  
      Best practices for managing recovery points
    3. About deleting recovery points
      1.  
        Deleting a recovery point set
      2.  
        Deleting recovery points within a set
  6. Managing the conversion of recovery points to virtual disks
    1.  
      About converting recovery points to virtual disks
    2.  
      Configuring a Convert to Virtual by Computer task
    3.  
      Configuring a Convert to Virtual by Destination task
    4.  
      Configuring a one-time convert to virtual task
    5.  
      Editing a convert to virtual task
    6.  
      Deleting a convert to virtual task
  7. Managing Cloud Storage
    1.  
      Direct to cloud
    2. Providing the OpenStorage destination path
      1.  
        OpenStorage destination options for backups
      2.  
        OpenStorage destination options for recovery
    3.  
      How Offsite Copy works for cloud storage
  8. Remote recovery of drives and computers
    1. About recovering a drive remotely
      1. Using LightsOut Restore to remotely recover client computers
        1.  
          Setting up and using LightsOut Restore
    2.  
      Recovering a drive
    3.  
      Recovering a remote computer
    4.  
      Performing an express recovery
  9. Local recovery of files, folders, drives, and computers
    1. About recovering lost data locally
      1.  
        Recovering files and folders locally by using file and folder backup data
      2.  
        Recovering files and folders locally by using a recovery point
    2.  
      Recovering a computer locally
    3. Starting a computer locally by using Veritas System Recovery Disk
      1.  
        Configuring a computer locally to start from a USB device or DVD
    4.  
      Checking a hard disk for errors
    5.  
      Recovering a computer locally by using a Veritas System Recovery Disk
    6.  
      About using Restore Anyware to recover locally to a computer with different hardware
    7. Recovering files and folders locally by using Veritas System Recovery Disk
      1.  
        Exploring files and folders locally on a computer by using Veritas System Recovery Disk
    8. About using the networking tools in Veritas System Recovery Disk
      1.  
        Starting networking services
      2.  
        Mapping a network drive from within Veritas System Recovery Disk
      3. Configuring network connection settings
        1.  
          Getting a static IP address
    9.  
      Viewing the properties of a recovery point
    10.  
      Viewing the properties of a drive within a recovery point
    11.  
      About the Support Utilities on Veritas System Recovery Disk
  10. Monitoring computers and processes
    1.  
      Viewing reports
    2.  
      Configuring a client option policy for computers
  11. Appendix A. About backing up databases
    1.  
      About backing up VSS-aware databases
    2. About backing up non-VSS-aware databases
      1.  
        Creating the cold, warm, and hot recovery points
    3.  
      Backing up Notification Server and the database
  12. Appendix B. About Active Directory
    1.  
      About the role of Active Directory
  13. Appendix C. Backing up Microsoft virtual environments
    1.  
      About backing up Microsoft virtual hard disks
    2.  
      About backing up and restoring Microsoft Hyper-V virtual machines
  14. Appendix D. About Veritas System Recovery 18 Management Solution and Windows Server 2008 Core
    1.  
      About Veritas System Recovery 18 and Windows Server Core
    2.  
      Installing Veritas System Recovery 18 on Windows Server Core using commands

Configuring a one-time convert to virtual task

You can use Convert to Virtual to create a one-time recovery point conversion to a virtual disk. A one-time conversion is not scheduled. Instead, it runs only once on the computer that you have selected (it runs immediately after you finish the wizard). The selected computer must already have recovery points created before you can use this feature.

See Configuring a Convert to Virtual by Computer task.

See Configuring a Convert to Virtual by Destination task.

To configure a one-time convert to virtual task

  1. On the Veritas System Recovery 18 Management Solution Monitor Tasks tab, right-click Veritas System Recovery Tasks, and then click New > Task.
  2. In the Client Tasks tree, click Veritas System Recovery Tasks > Convert to Virtual One Time.
  3. On the Create New Task page, in the right pane, type a name for the conversion task.
  4. Select the computer that does the conversion.
  5. Click the virtual disk type and select the version that you want to create, if necessary.
  6. Do one of the following:

    To convert the latest recovery points of the computer that you selected in step 4.

    Click Convert the latest recovery points to virtual disks.

    To convert one recovery point of the computer that you selected in step 4.

    Do the following:

    • Click Convert a single recovery point to a virtual disk.

    • Optionally, click Display recovery points only from local and network Offsite locations.

      This option only applies if you use an Offsite Copy destination within a backup policy or you have configured a dedicated Offsite Copy location.

      See About Offsite Copy.

    • In the displayed table, select a recovery point that you want you to convert, based on the date it created.

  7. Do one of the following based on the virtual disk type you selected earlier:
    • If you selected VMware Virtual Disk or Microsoft Virtual Disk as the virtual disk type, select a destination for the virtual disk file.

      To use an existing destination for the resulting virtual disk

      From the list of predefined locations, select the location where you want to save the virtual disk.

      See Creating default recovery point destinations.

      To define a new destination for the resulting virtual disk

      Select Create new destination, do one of the following:

      • Type a local folder path. The local folder path you specify is relative to the managed computer. It is not the folder path on the computer where you are running the Veritas System Recovery 18 Management Solution console.

      • Type a UNC path to a network share.

      • Type the IP address path to a network share.

        If you typed a path to a network share, specify the user name and password to access the location with create, read, and write privileges.

      Click Add Destination.

      If there is not enough space at the destination where the virtual disk file is stored, the conversion fails when it runs. An error is also reported in the Home Page view.

      You should avoid storing virtual disk files on the Veritas System Recovery 18 Management Solution server. As the number or size of virtual disks grows, you have less disk space available for regular server use. When you save virtual disk files to a separate drive or a network location it eliminates this problem.

    • If you selected VMware ESX Server as the virtual disk type, select a temporary location for the files.

      To use an existing temporary location for the conversion files

      From the list of predefined temporary locations, select the path where you want to save the temporary conversion files.

      See Creating default recovery point destinations.

      To define a new temporary location for the conversion files

      Click Create new destination.

      Type the name of the server or the server's IP address that you can use as a temporary location for files.

      If you selected a temporary location for files on a network, type a valid administrator user name that has sufficient rights. Type a valid password.

  8. Click Advanced.
  9. Do one of the following:

    If you selected VMware virtual disk or Microsoft virtual disk as the virtual disk type

    Go to the next step.

    If you selected VMware ESX Server as the virtual disk type

    Do the following:

    • On the ESX Setup tab, do one of the following:

      • Select a defined ESX Server location, upload location, and import location from the respective list boxes.

      • If there are no locations to choose from, on the ESX Server Location tab, set the appropriate options.

    • Select Remove files from temporary location after conversion if you want the temporary files to be removed after the virtual disk is created.

    ESX Server Location options

    ESX Server Name or Address

    Specifies the name of the server or the server's IP address.

    Note:

    The virtual disk files are transferred to an ESX server through a Secure Shell (SSH) and secure file transfer protocol (SFTP). You might need to change the settings on the ESX server. For more information, see your ESX server documentation.

    ESX Server credentials

    Specifies a valid administrator name that has sufficient rights and a valid password to the server.

    Create ESX Server

    Lets you add the defined ESX Server whose name or address and credentials you have specified.

    Upload Location

    Lets you specify the path to the folder where the virtual disk files are written.

    Use the Add, Remove, and Edit options to configure the upload folder path you want.

    Import Location

    Specifies the path to the folder where you want to import virtual disk files.

    Note:

    The folder that you select must be different than the upload location folder.

    Use the Add, Remove, and Edit options to configure the import folder path you want.

  10. On the Conversion Options tab, set the options you want.

    Create one virtual disk per volume

    Creates one virtual disk per converted volume.

    If you do not select this option, each drive is matched to its respective hard drive letter assignment during the conversion. Therefore, it results in multiple drives within one virtual disk file.

    Run Windows Mini-Setup

    Runs Windows Mini-Setup when you restart the computer after recovery.

    During recovery a text-based answer file is generated that scripts the answers for a series of dialog boxes. When the Mini-Setup Wizard starts, it looks for this file answer to automate the wizard. For example, the answer file by way of the wizard, can automatically apply network card settings and other hardware and software settings on the computer.

    Unlike Windows Welcome, which can take up to 60 minutes or more to set up Windows, Mini-Setup takes about six minutes. Specific information, including accepting the End - User license agreement , and entering the product key , user name, and company name gets automatically applied by Mini-Setup.

    Deselect this option if you want any of the following to occur at the time of recovery instead:

    • You want to run Windows Welcome instead of Mini-Setup.

    • You do not want to change any of the configurable options for which the Mini-Setup Wizard changes for you at the time of recovery. This scenario ensures that the computer is recovered to its original state before recovery.

    For more detailed information about Mini-Setup, you can perform a search for "Mini-Setup" on the Microsoft Help & Support Web site

    Note:

    Run Windows Mini-Setup option is available only with Veritas System Recovery 18.0.0 and earlier supported versions.

    Split virtual disk into multiple 2 GB .vmdk files

    Splits the virtual disk file into multiple 2 GB .vmdk files.

    For example, use this option if your virtual disks are stored on a FAT32 drive. Or, any file system that does not support files larger than 2 GB. Or, if you want to copy the virtual disk files to a DVD but the size is larger than the DVD allows.

    This option is specific to VMware; it is not available if you selected Microsoft virtual disk as the conversion format.

  11. Click the Drives to Include tab, and then set the options you want.

    Drives found in selected recovery point

    Lets you select one or more drives within the recovery point that you want to convert.

    Create one virtual disk per volume

    Creates one virtual disk per converted volume.

    If you do not select this option, each drive is matched to its respective hard drive letter assignment during the conversion. Therefore, it results in multiple drives within one virtual disk file.

    Rename File

    Lets you change the file name of the virtual disk.

    You do not need to add the file extension. The extension is automatically appended to the file name that is based on the virtual disk format you selected. (The virtual file name is based on the physical disk that the drive was a part of.)

  12. Click OK to return to the task page.
  13. Click OK.
  14. In the Task Status field, click New Schedule.
  15. Do one of the following:
    • To run the task as soon as possible, click Now, and then click Schedule.

    • To schedule the task to run at a later date and time, click Schedule. Specify the date and time to run the task, and then click Schedule at the bottom of the page.