Veritas NetBackup™ 5230 Appliance Hardware Installation Guide

Last Published:
Product(s): Appliances (Version Not Specified)
Platform: 5230
  1. Overview
    1.  
      Product overview
    2.  
      Appliance front panel
    3.  
      Appliance rear panel
    4.  
      PCIe riser assemblies and slots
    5.  
      3U16 storage shelf
    6.  
      2U12 storage shelf
    7.  
      Product documentation
  2. Preparing for hardware installation
    1.  
      Tools
    2.  
      Hardware installation flow
    3.  
      3U16 storage shelf weights and dimensions
    4.  
      Rack guidelines
    5.  
      Power supply overview
    6.  
      Electrical safety
    7.  
      Heat dissipation
    8.  
      Checking the shipping packages
    9.  
      Removing the protective film from the 3U16 storage shelf
    10.  
      Locating hardware serial numbers
    11.  
      Prerequisites for IPMI configuration on a 52xx and 5330
  3. Installing an appliance and 3U16 storage shelves into racks
    1.  
      Precautions - heavy equipment
    2.  
      Installing the 3U16 storage shelf guide rails
    3.  
      Installing the 3U16 storage shelf into a rack
    4.  
      Installing the appliance guide rails
    5.  
      Installing the appliance into a rack
  4. Cables
    1.  
      About the cables
    2.  
      Connecting the VGA cable
    3.  
      Connecting the network cables
    4.  
      Connecting the appliance to one or more 3U16 storage shelves
    5.  
      Connecting the small form-factor pluggable (SFP+) transceivers
    6.  
      Connecting the power cables
  5. Verifying hardware operation and configuring IPMI
    1.  
      Hardware verification
    2.  
      Turning on the storage shelves
    3.  
      Turning on the appliance
    4.  
      Configuring the IPMI port from the NetBackup Appliance Shell Menu
    5.  
      Accessing and using the Veritas Remote Management interface
  6. Appendix A. Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance
    1.  
      About adding 3U16 storage shelves to an operational appliance
    2.  
      Shutting down the appliance
    3.  
      Preparing the appliance to install the additional hardware
    4.  
      Installing the additional memory
    5.  
      Installing the additional Maintenance-Free Backup Unit (MFBU)
    6.  
      Installing the external RAID controller card
    7.  
      Removing the protective film from the storage shelf
    8.  
      Installing 3U16 storage shelves into the rack
    9.  
      Connecting the 3U16 shelves to an appliance or to other 3U16 shelves
    10.  
      Connecting the 3U16 storage shelf and appliance power cords
    11.  
      Turning on the hardware and verifying operation
  7. Appendix B. Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance
    1.  
      About adding 2U12 storage shelves to an operational appliance
    2.  
      Shutting down the appliance
    3.  
      Preparing the appliance to install the additional hardware
    4.  
      Installing the additional memory
    5.  
      Installing the additional Maintenance Free Backup Unit (MFBU)
    6.  
      Installing the external RAID controller card
    7.  
      Installing 2U12 storage shelves into the rack
    8.  
      Connecting the 2U12 shelves to an appliance or other storage shelves
    9.  
      Connecting the 2U12 storage shelf and appliance power cords
    10.  
      Turning on the hardware and verifying operation
  8. Appendix C. Adding new disk space to the appliance configuration
    1.  
      Adding the disk space of additional storage shelves from the NetBackup Appliance Web Console
    2.  
      Adding the disk space of additional storage shelves from the NetBackup Appliance Shell Menu

Turning on the hardware and verifying operation

If you have turned off your appliance you must wait to turn it on again. The appliance and the attached storage shelves must be turned on in a specific order. If the hardware is not turned on correctly the appliance RAID controller may not recognize some storage units.

If you have turned off your appliance you can begin turning on storage shelves. Use the following procedure to turn on the storage shelves in the required order.

To turn on the 2U12 storage shelves

  1. Start with the storage shelf that is farthest in distance from the appliance.
  2. Flip on the power switches on each power supply on the rear of the storage shelf.
  3. Verify that the power LED on each power module is green.

    The LED icons are explained in the following table.

    LED

    Description

    Green = power cooling module ok

    Amber = AC power fault

    Amber = Fan fault

    Amber = DC power fault

    The following table provides LED status details about the fans, AC and DC power, and the power cooling modules (PCMs).

    Status

    PCM Ok (Green)

    Fan fault (Amber)

    AC power fault (Amber)

    DC power fault (Amber)

    No AC power in either PCM

    Off

    Off

    Off

    Off

    No AC power in a specific PCM

    Off

    Off

    On

    On

    AC power present in a PCM

    On

    Off

    Off

    Off

    PCM fan out of tolerance

    On

    Off

    Off

    On

    PCM fault (over temp., over voltage, over current)

    Off

    On

    Off

    Off

    Standby mode

    Flashing

    Off

    Off

    Off

    PC firmware download

    Off

    Flashing

    Flashing

    Flashing

  4. Locate the LEDs on each I/O module canister.

    The LED in the red area with the white X-mark is amber when there is a fault in the I/O module canister.

    The LED in the ID area is blue when each module is identified.

    The LED in the green area with a white checkmark is green when functions are normal.

  5. Locate the SAS port LEDs.

    Note:

    The illustration shows the LEDs for port B in the top I/O module. The LEDs for all six ports are the same.

    The Fault LED is the LED that is farthest from the SAS port.

    The Activity LED is the LED that is closest to the SAS port.

    The following table describes the SAS port LEDs.

    Note that the combination of both LEDs provides the status.

    Status

    Activity (green) LED

    Fault (amber) LED

    No cable present

    Off

    Off

    Cable present, no activity

    On

    Off

    Cable present, all links active

    Blinking if one or more disk drives are active.

    Off

    Critical fault

    Off

    On

    Non-critical fault

    Blinking if one or more disk drives are active.

    Blinking at a rate of one second on, and one second off.

  6. Move to the front of the storage shelf.
  7. Identify the control panel LEDs and components.

    The following table describes the control panel functions.

    Number

    Item

    Description

    1

    Input switch

    The Input switch enables you to set the Unit Identification display.

    2

    Power on/standby LED (Green or Amber)

    The Power On/Standby LED shows Amber when only standby power is available. Otherwise, the LED shows Green when system power is available.

    3

    Module Fault LED (Power Cooling Module, cooling, I/O module status) (Red)

    The Module Fault LED illuminates when there is a system hardware fault. The fault may be associated with a fault on a Power Cooling Module (PCM) or on an I/O module.

    4

    Logical status LED (Amber)

    The Logical Status LED shows a change of status or a fault. Typically these changes of status or faults are associated with the shelf's disk drives. However, the Logical Status LED can also indicate an issue with an internal RAID controller or external RAID controller, or with a host bus adapter.

    5

    Unit Identification Display

    The Unit Identification Display is a dual digit display that provides information about the storage shelf. Its primary function is to assist in the configuration of multiple storage shelves.

  8. Verify that the Power on/Standby LED is green.

    If the Power LED or the other two LEDs are amber, escalate the issue.

    The default Unit ID display is 88. You are not required to change this number.

    The following table provides details of the control panel LEDs.

    System power (Green or Amber)

    Module fault (Amber)

    Logical fault (Amber)

    Associated LEDs and alarms

    Status

    On (Amber)

    Off

    Off

    None

    Standby power present, the overall power failed, or is turned off

    On (Green)

    On (Amber)

    N/A

    Single beep, then double beep

    Control panel power is on, in test state (5 seconds)

    On (Green)

    Off

    Off

    None

    Power is on, all functions are good

    On (Green)

    On (Amber)

    N/A

    Power Cooling Module (PCM) fault LEDs

    Fan fault LEDs

    Any PCM fault, fan fault, or an over or under temperature issue

    On (Green)

    On (Amber)

    N/A

    I/O module LED

    Any I/O module fault

    On (Green)

    On (Amber)

    N/A

    None

    Enclosure logical fault

    On (Green)

    Flashing

    N/A

    Module fault LED located on an I/O module

    Unknown I/O module type installed

    (Invalid or mixed)

    On (Green)

    Flashing

    N/A

    Array is in a failed or degraded state

    Drive failure has occurred to cause loss of availability or redundancy

    On (Green)

    N/A

    On

    Array is in a failed or degraded state

    Drive failure has occurred, to cause loss of availability or redundancy

    On (Green)

    N/A

    Flashing

    Arrays are in an impacted state

    Array operating background function

    On

    Flashing

    N/A

    State Event System (SES) state S1

    Enclosure ID setting is different from "start of day" setting

  9. Observe the LEDs on each disk drive carrier.

    The following table describes the disk drive carrier LEDs. Note that the combination of both LEDs provides the status.

    Status

    Activity (green) LED

    Fault (amber) LED

    No disk drive installed.

    Off

    Off

    Drives are installed, turned on, and operational.

    Blinks during I/O activity and during startup.

    Off

    Device identity.

    On

    Blinks at a rate of one second on and one second off.

    Drive slot fault.

    Off

    On

    Drive fault. Power control circuit fault.

    On

    On

    Possible drive fault.

    On

    Blinks at a rate of one second on and one second off.

  10. Repeat these steps for each storage shelf. Let each shelf initialize before you turn on the next shelf. Initialization should take 2 minutes to 3 minutes.
  11. When all of the storage shelves are operational, turn on the appliance if needed.

To turn on the appliance

  1. Connect both AC power connectors on the rear panel of the appliance to two main AC power supply outlets.
  2. Turn on the appliance, using the power button which is located on the right side of the front panel.
  3. Determine if the appliance is running properly.
    • Observe the Status LED (1), and Activity (2) LED on the installed disk drives on the front panel.

      The Status LED (1) should not be lit. The following indications are possible:

      • A solid, amber, LED indicates a disk fault.

      • A blinking, amber, LED indicates that a RAID rebuild is in progress.

      The Activity LED (2) indicates the following:

      • The LED is not lit when the disk has spun down, although power is on.

      • The LED is solid green when there is no disk activity, although power is on.

      • The LED blinks green when the disk spins up.

      • The LED blinks green occasionally when commands are processed.

    • Review all LEDs on the front control panel.

      Number

      LED description

      1

      AC power button with integrated LED

      2

      Hard drive activity

      3

      ID button with integrated LED

      4

      Cold reset button (instantly restarts the appliance)

      5

      NIC4/eth3 activity

      6

      NIC3/eth2 activity

      7

      NMI button

      (This button triggers a non-maskable interrupt. All server data is lost.)

      8

      NIC1/eth0 activity

      9

      NIC2/eth1 activity

      10

      Status

  4. Observe the power supply module LEDs on the rear panel. Each module has one LED.