Veritas Surveillance Reviewer's Guide

Last Published:
Product(s): Veritas Alta Surveillance (1.0)
  1. Introducing Veritas Surveillance
    1.  
      About Veritas Surveillance
    2.  
      Key features of Veritas Surveillance
    3.  
      Feature comparison: Compliance Accelerator desktop client Vs Veritas Surveillance web client
    4.  
      About Veritas Surveillance system security
    5.  
      Veritas Surveillance multi-tier architecture
    6.  
      System requirements
  2. Getting started
    1.  
      Signing in to Veritas Surveillance
    2.  
      Signing out from Veritas Surveillance
  3. Working with dashboard widgets
    1.  
      Understanding the Dashboard page
    2.  
      Viewing status summary of recently reviewed departments
    3.  
      Pinning and unpinning departments to view review status
    4.  
      Changing the order of pinned departments
    5.  
      Viewing the review status summary of escalated items
    6.  
      Viewing a summary of searches and exports
  4. Managing department-level searches
    1.  
      About department-level searches
    2.  
      Guidelines for effective searches
    3.  
      Creating and running department-level searches
    4.  
      Disabling scheduled searches
    5.  
      Previewing search results
    6.  
      Accepting search results
    7.  
      Rejecting a search result
    8.  
      Resubmitting a search
  5. Managing reviews
    1.  
      About reviewing with Veritas Surveillance
    2.  
      Understanding the Review page
    3.  
      Changing the Preview pane position
    4.  
      Filtering the items in the Review pane
    5.  
      Reviewing the Audio-Video Transcript type items
    6.  
      Rearranging columns in the item list pane
    7.  
      Reviewing searched items
    8.  
      Viewing Intelligent Review Details
    9.  
      Assigning review status to items
    10.  
      Viewing hotwords highlighting
    11.  
      Viewing hotwords in collaboration message
    12.  
      Viewing the full content in a new window
    13.  
      Adding comments to items
    14.  
      Escalating the review items
    15.  
      Viewing history of items
    16.  
      Printing the original versions of items
    17.  
      Printing and downloading the items and attachments

Feature comparison: Compliance Accelerator desktop client Vs Veritas Surveillance web client

If you previously used the Compliance Accelerator desktop client and would like to examine the features of both the Compliance Accelerator desktop client and the Veritas Surveillance web client, refer to the table provided below.

Feature

Compliance Accelerator

Veritas Surveillance

Details

Only server installation required

No

Yes

Accessing Veritas Surveillance does not require client installation; server installation alone is sufficient.

Windows-based Authentication and Authorization

Yes

Yes

 

Dashboard

Dashboard: Summary

Yes

Yes

 

Dashboard: Summary: Pin/Unpin Departments

No

Yes

 

Dashboard: Task

Yes

No

Links are provided to perform some tasks.

Departments

Department: User Summary

Yes

Yes

 

Department: User Action

Yes

Yes

 

Department: Department Attributes

Yes

No

 

Department: Role assignment

Yes

Yes

 

Department: Searches

Yes

Yes

 

Department: Searches: Custom Attributes

No

Yes

 

Department: Monitoring Employees

Yes

Yes

 

Department: Archives

Yes

Yes

 

Department: Export

Yes

Yes

 

Department: Hotwords

Yes

Yes

 

Department: Labels

No

Yes

 

Department: Review Comments

No

Yes

 

Research Folders

Yes

No

 

Employees

Yes

Yes

Profile creation and management

Reports

Yes

Partially yes

 

Monitor

Yes

Yes

 

Application

Application: Roles

Yes

Yes

 

Application: Roles Assignments

Yes

Yes

 

Application: Hotwords

Yes

Yes

 

Application: Label

No

Yes

 

Application: Reviewing Comments

Yes

Yes

 

Application: Searches

Yes

Yes

 

Application: Archives

Yes

Yes

 

Review

Review: Review Pane Actions

Yes

Yes

Copy action is not available in Veritas Surveillance.

Review: Advanced Filter

No

Yes

Filter on Author/Domain and Subject is provided.

Review: Filters

Yes

Yes

 

Review: Filters: Sentiment Score

No

Yes

 

Review: Delegate review (on behalf of mode)

Yes

No

 

Review: Printable View

Yes

No

 

Review: Bulk Review

Yes

Yes

 

Review: Review Status

Yes

Yes

 

Review: Research folder review

Yes

Yes

Some actions, such as Escalate, Commit, and Copy are not available in Veritas Surveillance.

Review: Hit highlight navigation for Hotwords

Yes

Yes

 

Review: Labels

No

Yes

 

Review: Review Comments

No

Yes

 

Review: Hit highlight navigation for Tags

No

Yes

 

Configuration

Configuration: Search Schedules

Yes

Yes

 

Configuration: Reviewing status

Yes

No

 

Configuration: Import configuration

Yes

No

 

Configuration: Account Information

Yes

No

 

Configuration: Directory Mappings

Yes

No

 

Configuration: Department partitions, Attributes

Yes

No

 

Configuration: Message Types

Yes

No

 

Configuration: Settings

Yes

No

 

Configuration: Audit settings

No

Yes

Modules can be enabled or disabled for auditing purposes.

Enhanced Auditing

Yes

Yes

 

Audit Viewer

No

Yes

The operations and modifications made to any modules are shown in the Audit Settings.

Hotword analysis and statistics

Yes

Yes

Hotword analysis is done, and filters and counts are updated to view the statistics.

Tag (Policy) analysis and statistics

No

Yes

Tag (Policy) analysis is done, and counts are updated to view the statistics.

Custom attributes

Yes

Yes

 

Intelligent Review

Yes

Yes

Advanced Intelligent Review

No

Yes

The relevance score and the reasoning behind classifying the item as Unreviewed Relevant or Unreviewed Irrelevant are provided. Content snippets are added to train the learning model.

Microsoft Teams Chat and Channel support

No

Yes

 

Audio-Video Transcript support

No

Yes

 

Chinese Wall security

Yes

No

 

Localization of UI and Documentation

Yes

No

Compliance Accelerator user interface and user documentation are translated into Japanese, Chinese Simplified, and Chinese Traditional languages for localization purposes.