Veritas Surveillance Reviewer's Guide
- Introducing Veritas Surveillance
- Getting started
- Working with dashboard widgets
- Managing department-level searches
- Managing reviews
- About reviewing with Veritas Surveillance
- Understanding the Review page
- Changing the Preview pane position
- Filtering the items in the Review pane
- Rearranging columns in the item list pane
- Reviewing the Audio-Video Transcript type items
- Reviewing searched items
- Reviewing research folder items
- Viewing Intelligent Review Details
- Assigning review status to items
- Viewing hotwords highlighting
- Viewing hotwords in collaboration message
- Viewing the full content in a new window
- Adding comments to items
- Escalating the review items
- Viewing history of items
- Printing the original versions of items
- Printing and downloading the items and attachments
Assigning review status to items
As part of the review process, you can assign a review status to each message to indicate that you have reviewed it and have no concerns - or conversely, that you do have some concerns, and therefore want to question the message.
To assign a review mark to an item
- In the left navigation pane, click Review.
- Filter the items in the review pane.
- Click Apply.
The application displays a list of review items from the selected departments.
- During manual review, select one or more items to which you want to assign a review status.
When applying a review status to a single item, the application does not prompt to confirm the selection of the item. However, while applying a review status to multiple items, the application prompts a confirmation to ensure accurate selection and avoid errors, as shown in the sample image below.
Select Pending to keep the items pending for review.
The key combination Alt+P typically assigns the Pending mark to an item.
Select Questioned to raise query on the items.
The key combination Alt+Q typically assigns the Questioned mark to an item.
Select Reviewed Irrelevant to apply the compliance irrelevant mark to the selected items.
The key combination Alt+I typically assigns the Reviewed Irrelevant mark to an item.
Select Reviewed Relevant to apply the compliance relevant mark to the selected items.
The key combination Alt+R typically assigns the Reviewed Relevant mark to an item.
Select Escalated to escalate the items to the escalated reviewer for further attention.
The key combination Alt+E typically assigns the Escalated mark to an item.
Select Appraised to appraise the work of department reviewers and manage any exception employees in the department.
The key combination Alt+A typically assigns the Appraised mark to an item.
