Veritas Surveillance Reviewer's Guide

Last Published:
Product(s): Veritas Alta Surveillance (1.0)
  1. Introducing Veritas Surveillance
    1.  
      About Veritas Surveillance
    2.  
      Key features of Veritas Surveillance
    3.  
      Feature comparison: Compliance Accelerator desktop client Vs Veritas Surveillance web client
    4.  
      About Veritas Surveillance system security
    5.  
      Veritas Surveillance multi-tier architecture
    6.  
      System requirements
  2. Getting started
    1.  
      Signing in to Veritas Surveillance
    2.  
      Signing out from Veritas Surveillance
  3. Working with dashboard widgets
    1.  
      Understanding the Dashboard page
    2.  
      Viewing status summary of recently reviewed departments
    3.  
      Pinning and unpinning departments to view review status
    4.  
      Changing the order of pinned departments
    5.  
      Viewing the review status summary of escalated items
    6.  
      Viewing a summary of searches and exports
  4. Managing department-level searches
    1.  
      About department-level searches
    2.  
      Guidelines for effective searches
    3.  
      Creating and running department-level searches
    4.  
      Disabling scheduled searches
    5.  
      Previewing search results
    6.  
      Accepting search results
    7.  
      Rejecting a search result
    8.  
      Resubmitting a search
  5. Managing reviews
    1.  
      About reviewing with Veritas Surveillance
    2.  
      Understanding the Review page
    3.  
      Changing the Preview pane position
    4.  
      Filtering the items in the Review pane
    5.  
      Reviewing the Audio-Video Transcript type items
    6.  
      Rearranging columns in the item list pane
    7.  
      Reviewing searched items
    8.  
      Viewing Intelligent Review Details
    9.  
      Assigning review status to items
    10.  
      Viewing hotwords highlighting
    11.  
      Viewing hotwords in collaboration message
    12.  
      Viewing the full content in a new window
    13.  
      Adding comments to items
    14.  
      Escalating the review items
    15.  
      Viewing history of items
    16.  
      Printing the original versions of items
    17.  
      Printing and downloading the items and attachments

Printing and downloading the items and attachments

Besides the HTML-rendered view of the items in the Preview pane, you can print and download the item in its original form. The downloaded items exclude audit-specific information, like reviewer comments. To obtain the item and its audit information, you need to export the item.

For a few file types, for example, .DLL, .EXE, and .ZIP, the preview is not available. In such cases, you can download the attachment and extract or open the included files separately to view their content.

You must possess the Review Messages permission to download items. By default, all reviewers and supervisors have this permission.

To print and download the item and attachment

  1. In the left navigation pane, click Review.
  2. Filter the items in the review pane. See Filtering the items in the Review pane.

    In the items grid, a list of review items from the selected departments appears.

  3. Select the review item in the items grid, and access the Preview tab as shown in the sample image below.

    Note:

    If you select multiple items, you cannot print or download these items simultaneously.

  4. Do the following as required.

    • To download an attachment, hover over the attachment, and click the Download icon. The file is downloaded to a location based on your settings, mostly in the Downloads folder.

    • To download the original version of item, click the kebab icon and click Download.

    • To print the item, click the kebab icon and click Print.

      In the Print dialog box, ensure the correct file format and specify the location to save the file.