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NetBackup™ Snapshot Manager Install and Upgrade Guide
Last Published:
2023-03-31
Product(s):
NetBackup (10.2)
- Introduction
- Section I. NetBackup Snapshot Manager installation and configuration
- Preparing for NetBackup Snapshot Manager installation
- Meeting system requirements
- NetBackup Snapshot Manager host sizing recommendations
- NetBackup Snapshot Manager extension sizing recommendations
- Creating an instance or preparing the host to install NetBackup Snapshot Manager
- Installing container platform (Docker, Podman)
- Creating and mounting a volume to store NetBackup Snapshot Manager data
- Verifying that specific ports are open on the instance or physical host
- Preparing NetBackup Snapshot Manager for backup from snapshot jobs
- Deploying NetBackup Snapshot Manager using container images
- Deploying NetBackup Snapshot Manager extensions
- Before you begin installing NetBackup Snapshot Manager extensions
- Downloading the NetBackup Snapshot Manager extension
- Installing the NetBackup Snapshot Manager extension on a VM
- Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (AKS) in Azure
- Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (EKS) in AWS
- Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (GKE) in GCP
- Install extension using the Kustomize and CR YAMLs
- Managing the extensions
- NetBackup Snapshot Manager cloud providers
- Configuration for protecting assets on cloud hosts/VM
- Deciding which feature (on-host agent or agentless) of NetBackup Snapshot Manager is to be used for protecting the assets
- Protecting assets with NetBackup Snapshot Manager's on-host agent feature
- Installing and configuring NetBackup Snapshot Manager agent
- Configuring the NetBackup Snapshot Manager application plug-in
- Configuring an application plug-in
- Microsoft SQL plug-in
- Oracle plug-in
- Protecting assets with NetBackup Snapshot Manager's agentless feature
- NetBackup Snapshot Manager assets protection
- Volume Encryption in NetBackup Snapshot Manager
- NetBackup Snapshot Manager security
- Preparing for NetBackup Snapshot Manager installation
- Section II. NetBackup Snapshot Manager maintenance
- NetBackup Snapshot Manager logging
- Upgrading NetBackup Snapshot Manager
- About NetBackup Snapshot Manager upgrades
- Supported upgrade path
- Upgrade scenarios
- Preparing to upgrade NetBackup Snapshot Manager
- Upgrading NetBackup Snapshot Manager
- Upgrading NetBackup Snapshot Manager using patch or hotfix
- Migrating and upgrading NetBackup Snapshot Manager
- GCP configuration for migration from zone to region
- Post-upgrade tasks
- Post-migration tasks
- Uninstalling NetBackup Snapshot Manager
- Preparing to uninstall NetBackup Snapshot Manager
- Backing up NetBackup Snapshot Manager
- Unconfiguring NetBackup Snapshot Manager plug-ins
- Unconfiguring NetBackup Snapshot Manager agents
- Removing the NetBackup Snapshot Manager agents
- Removing NetBackup Snapshot Manager from a standalone Docker host environment
- Removing NetBackup Snapshot Manager extensions - VM-based or managed Kubernetes cluster-based
- Restoring NetBackup Snapshot Manager
- Troubleshooting NetBackup Snapshot Manager
- Troubleshooting NetBackup Snapshot Manager
- SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the NetBackup Snapshot Manager host
- Disk-level snapshot restore fails if the original disk is detached from the instance
- Discovery is not working even after assigning system managed identity to the control node pool
- Performance issue with GCP backup from snapshot
- Post migration on host agents fail with an error message
- File restore job fails with an error message
- Acknowledgment not received for datamover
- Upgrade of extension on AWS (EKS) fails when upgrading through script
- Backup from snapshot job fails with timeout error
SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the NetBackup Snapshot Manager host
This issue occurs if the NetBackup Snapshot Manager agent that is configured on a Windows instance loses network connectivity with the NetBackup Snapshot Manager host. NetBackup Snapshot Manager operations such as snapshot creation or restore for SQL Server and granular restore begin to fail for the Windows instance.
The connectivity failure may occur due to various reasons such as a services restart on the NetBackup Snapshot Manager host as part of a NetBackup Snapshot Manager software upgrade or a general network disruption.
The flexsnap-agent logs may contain messages similar to the following:
flexsnap-agent-onhost[2720] MainThread flexsnap.connectors.rabbitmq: ERROR - Unexpected exception() in main loop flexsnap-agent-onhost[2720] MainThread agent: ERROR - Agent failed unexpectedly
If NetBackup Snapshot Manager is deployed in a Veritas NetBackup environment, the NetBackup logs may contain messages similar to the following:
Error nbcs (pid=5997) Failed to create snapshot for asset: <sqlassetname> Error nbcs (pid=5997) Operation failed. Agent is unavailable.
Workaround:
To resolve this issue, restart the Veritas NetBackup Snapshot Manager Agent service on the Windows instance.