NetBackup™ Snapshot Manager Install and Upgrade Guide

Last Published:
Product(s): NetBackup (10.2)
  1. Introduction
    1.  
      About the deployment approach
    2.  
      Deciding where to run NetBackup Snapshot Manager
    3.  
      About deploying NetBackup Snapshot Manager in the cloud
  2. Section I. NetBackup Snapshot Manager installation and configuration
    1. Preparing for NetBackup Snapshot Manager installation
      1.  
        Meeting system requirements
      2.  
        NetBackup Snapshot Manager host sizing recommendations
      3.  
        NetBackup Snapshot Manager extension sizing recommendations
      4.  
        Creating an instance or preparing the host to install NetBackup Snapshot Manager
      5.  
        Installing container platform (Docker, Podman)
      6.  
        Creating and mounting a volume to store NetBackup Snapshot Manager data
      7.  
        Verifying that specific ports are open on the instance or physical host
      8.  
        Preparing NetBackup Snapshot Manager for backup from snapshot jobs
    2. Deploying NetBackup Snapshot Manager using container images
      1.  
        Before you begin installing NetBackup Snapshot Manager
      2.  
        Installing NetBackup Snapshot Manager in the Docker/Podman environment
      3.  
        Verifying that NetBackup Snapshot Manager is installed successfully
      4.  
        Restarting NetBackup Snapshot Manager
    3. Deploying NetBackup Snapshot Manager extensions
      1.  
        Before you begin installing NetBackup Snapshot Manager extensions
      2.  
        Downloading the NetBackup Snapshot Manager extension
      3. Installing the NetBackup Snapshot Manager extension on a VM
        1.  
          Prerequisites to install the extension on VM
        2.  
          Installing the extension on a VM
      4. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (AKS) in Azure
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in Azure
        2.  
          Installing the extension on Azure (AKS)
      5. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (EKS) in AWS
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in AWS
        2. Installing the extension on AWS (EKS)
          1.  
            Install extension using the extension script
      6. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (GKE) in GCP
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in GCP
        2.  
          Installing the extension on GCP (GKE)
      7.  
        Install extension using the Kustomize and CR YAMLs
      8.  
        Managing the extensions
    4. NetBackup Snapshot Manager cloud providers
      1.  
        Why to configure the NetBackup Snapshot Manager cloud providers?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for NetBackup Snapshot Manager
        3.  
          AWS permissions required by NetBackup Snapshot Manager
        4.  
          Before you create a cross account configuration
      3. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by NetBackup Snapshot Manager
        2.  
          Configuring a GCP service account for NetBackup Snapshot Manager
        3.  
          Preparing the GCP service account for plug-in configuration
        4.  
          GCP cross-project restore configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
      5. Microsoft Azure Stack Hub plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure Stack Hub
        2.  
          Configuring staging location for Azure Stack Hub VMs to restore from backup
    5. Configuration for protecting assets on cloud hosts/VM
      1.  
        Deciding which feature (on-host agent or agentless) of NetBackup Snapshot Manager is to be used for protecting the assets
      2. Protecting assets with NetBackup Snapshot Manager's on-host agent feature
        1. Installing and configuring NetBackup Snapshot Manager agent
          1.  
            Downloading and installing the NetBackup Snapshot Manager agent
          2. Linux-based agent
            1.  
              Preparing to install the Linux-based agent
            2.  
              Registering the Linux-based agent
          3. Windows-based agent
            1.  
              Preparing to install the Windows-based agent
            2.  
              Registering the Windows-based agent
        2. Configuring the NetBackup Snapshot Manager application plug-in
          1.  
            Configuring an application plug-in
          2. Microsoft SQL plug-in
            1.  
              Microsoft SQL plug-in configuration requirements
            2.  
              Restore requirements and limitations for Microsoft SQL Server
            3.  
              Steps required before restoring SQL AG databases
            4.  
              Additional steps required after restoring SQL AG databases
            5. Additional steps required after a SQL Server instance snapshot restore
              1.  
                Steps required after a SQL Server host-level restore
              2.  
                Steps required after a SQL Server instance disk-level snapshot restore to new location
          3. Oracle plug-in
            1. Oracle plug-in configuration requirements
              1.  
                Optimizing your Oracle database data and metadata files
            2.  
              Restore requirements and limitations for Oracle
            3.  
              Additional steps required after an Oracle snapshot restore
      3. Protecting assets with NetBackup Snapshot Manager's agentless feature
        1. Prerequisites for the agentless configuration
          1.  
            Configuring SMB for Windows (Optional)
          2.  
            Configuring WMI security for Windows (optional)
        2.  
          Configuring the agentless feature
        3.  
          Configuring the agentless feature after upgrading NetBackup Snapshot Manager
    6. NetBackup Snapshot Manager assets protection
      1. NetBackup protection plan
        1.  
          Creating a NetBackup protection plan for cloud assets
        2.  
          Subscribing cloud assets to a NetBackup protection plan
      2.  
        Configuring VSS to store shadow copies on the originating drive
      3.  
        Additional steps required after restoring an AWS RDS database instance
    7. Volume Encryption in NetBackup Snapshot Manager
      1.  
        About volume encryption support in NetBackup Snapshot Manager
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
    8. NetBackup Snapshot Manager security
      1.  
        Configuring security for Azure Stack
      2.  
        Configuring the cloud connector for Azure Stack
      3.  
        CA configuration for Azure Stack
      4.  
        Securing the connection to NetBackup Snapshot Manager
  3. Section II. NetBackup Snapshot Manager maintenance
    1. NetBackup Snapshot Manager logging
      1.  
        About NetBackup Snapshot Manager logging mechanism
      2. How Fluentd-based NetBackup Snapshot Manager logging works
        1.  
          About the NetBackup Snapshot Manager fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        NetBackup Snapshot Manager logs
      4.  
        Agentless logs
      5.  
        Troubleshooting NetBackup Snapshot Manager logging
    2. Upgrading NetBackup Snapshot Manager
      1.  
        About NetBackup Snapshot Manager upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade NetBackup Snapshot Manager
      5.  
        Upgrading NetBackup Snapshot Manager
      6.  
        Upgrading NetBackup Snapshot Manager using patch or hotfix
      7. Migrating and upgrading NetBackup Snapshot Manager
        1.  
          Before you begin migrating NetBackup Snapshot Manager
        2.  
          Migrate and upgrade NetBackup Snapshot Manager on RHEL 8.6 or 8.4
      8.  
        GCP configuration for migration from zone to region
      9. Post-upgrade tasks
        1.  
          Upgrading NetBackup Snapshot Manager extensions
      10.  
        Post-migration tasks
    3. Uninstalling NetBackup Snapshot Manager
      1.  
        Preparing to uninstall NetBackup Snapshot Manager
      2.  
        Backing up NetBackup Snapshot Manager
      3.  
        Unconfiguring NetBackup Snapshot Manager plug-ins
      4.  
        Unconfiguring NetBackup Snapshot Manager agents
      5.  
        Removing the NetBackup Snapshot Manager agents
      6.  
        Removing NetBackup Snapshot Manager from a standalone Docker host environment
      7.  
        Removing NetBackup Snapshot Manager extensions - VM-based or managed Kubernetes cluster-based
      8.  
        Restoring NetBackup Snapshot Manager
    4. Troubleshooting NetBackup Snapshot Manager
      1.  
        Troubleshooting NetBackup Snapshot Manager
      2.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the NetBackup Snapshot Manager host
      3.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      4.  
        Discovery is not working even after assigning system managed identity to the control node pool
      5.  
        Performance issue with GCP backup from snapshot
      6.  
        Post migration on host agents fail with an error message
      7.  
        File restore job fails with an error message
      8.  
        Acknowledgment not received for datamover
      9.  
        Upgrade of extension on AWS (EKS) fails when upgrading through script
      10.  
        Backup from snapshot job fails with timeout error

NetBackup Snapshot Manager logs

NetBackup Snapshot Manager maintains the following logs that you can use to monitor NetBackup Snapshot Manager activity and troubleshoot issues, if any. The logs are stored at <install_path>/cloudpoint/logs on the NetBackup Snapshot Manager host.

Table: NetBackup Snapshot Manager log files

Log

Description

/cloudpoint/logs/flexsnap.log

This log file contains all the product logs.

/cloudpoint/logs/flexsnap-cloudpoint.log

This log file contains all the NetBackup Snapshot Manager installation related logs.

/cloudpoint/logs/ flexsnap-ipv6config.log

This log file contains all the IPv6 related logs.

Logs for backup from snapshot and restore from backup jobs.

Navigate to: /cloudpoint/openv/dm/datamover.<id>

Here, logs can be found in the following directories: logs, opt and the netbackup.

  • nbpxyhelper and nbsubscriber logs can be found inside the logs directory

  • VRTSpbx logs can be found inside the opt directory

  • bpbkar, bpcd, bpclntcmd, nbcert, vnetd, vxms and all other services logs can be found inside netbackup directory

To increase logging verbosity, bp.conf and nblog.conf files can be updated on NetBackup Snapshot Manager at /cloudpoint/openv/netbackup. See NetBackup Logging Reference Guide

Changes to the bp.conf and nblog.conf files come to effect when the next backup from snapshot or restore job runs.

Log retention

The default configuration for datamover logs is as follows:

  • Log retention maximum period is 30 days. Logs older than 30 days are deleted.

  • The default configuration for high and low water marks for datamover logs is 70% and 30% of the size of "/cloudpoint" mount point. For example, if the usable size of the /cloudpoint folder is 30 GB, then the high water mark is 21 GB (70%) and low water mark is 9GB (30%). In case, the logs directory (/cloudpoint/openv/dm/) size reaches to high water mark, older logs for which the datamover containers are cleaned up and no longer running are considered for deletion. The logs are deleted for such datamover containers until low water mark is reached or no logs are remaining for the datamover containers cleaned up or no longer running.

Modifying the default configuration:

You can modify the default configuration for log retention by adding such a section in the flexsnap.conf on the primary NetBackup Snapshot Manager. Open the flexsnap.conf file from the path /cloudpoint/flexsnap.conf and add the following section:

[datamover]
high_water_mark = 50
low_water_mark = 20
log_retention_in_days = 60

In case of NetBackup Snapshot Manager extensions, the configuration from the primary server are used. Once the configuration is changed in primary NetBackup Snapshot Manager, the configuration is updated on each NetBackup Snapshot Manager extension within one hour. It is not possible to have separate custom configurations for primary NetBackup Snapshot Manager or the NetBackup Snapshot Manager extensions and configurations should only be changed in the primary NetBackup Snapshot Manager. Though the configuration is same for primary NetBackup Snapshot Manager and NetBackup Snapshot Manager extensions, the high water mark and low water mark for log size are calculated based on the /cloudpoint directory mounted on each primary NetBackup Snapshot Manager or NetBackup Snapshot Manager extensions.

NetBackup Snapshot Manager extension logs

Each NetBackup Snapshot Manager extension maintains the logs under its own /cloudpoint/logs location.

  • VM-based extension logs: Under the directory /cloudpoint/logs.

  • Managed Kubernetes cluster-based extension logs: Under the directory /cloudpoint/logs which belongs to a file share.