NetBackup™ Snapshot Manager Install and Upgrade Guide

Last Published:
Product(s): NetBackup (10.2)
  1. Introduction
    1.  
      About the deployment approach
    2.  
      Deciding where to run NetBackup Snapshot Manager
    3.  
      About deploying NetBackup Snapshot Manager in the cloud
  2. Section I. NetBackup Snapshot Manager installation and configuration
    1. Preparing for NetBackup Snapshot Manager installation
      1.  
        Meeting system requirements
      2.  
        NetBackup Snapshot Manager host sizing recommendations
      3.  
        NetBackup Snapshot Manager extension sizing recommendations
      4.  
        Creating an instance or preparing the host to install NetBackup Snapshot Manager
      5.  
        Installing container platform (Docker, Podman)
      6.  
        Creating and mounting a volume to store NetBackup Snapshot Manager data
      7.  
        Verifying that specific ports are open on the instance or physical host
      8.  
        Preparing NetBackup Snapshot Manager for backup from snapshot jobs
    2. Deploying NetBackup Snapshot Manager using container images
      1.  
        Before you begin installing NetBackup Snapshot Manager
      2.  
        Installing NetBackup Snapshot Manager in the Docker/Podman environment
      3.  
        Verifying that NetBackup Snapshot Manager is installed successfully
      4.  
        Restarting NetBackup Snapshot Manager
    3. Deploying NetBackup Snapshot Manager extensions
      1.  
        Before you begin installing NetBackup Snapshot Manager extensions
      2.  
        Downloading the NetBackup Snapshot Manager extension
      3. Installing the NetBackup Snapshot Manager extension on a VM
        1.  
          Prerequisites to install the extension on VM
        2.  
          Installing the extension on a VM
      4. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (AKS) in Azure
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in Azure
        2.  
          Installing the extension on Azure (AKS)
      5. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (EKS) in AWS
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in AWS
        2. Installing the extension on AWS (EKS)
          1.  
            Install extension using the extension script
      6. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (GKE) in GCP
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in GCP
        2.  
          Installing the extension on GCP (GKE)
      7.  
        Install extension using the Kustomize and CR YAMLs
      8.  
        Managing the extensions
    4. NetBackup Snapshot Manager cloud providers
      1.  
        Why to configure the NetBackup Snapshot Manager cloud providers?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for NetBackup Snapshot Manager
        3.  
          AWS permissions required by NetBackup Snapshot Manager
        4.  
          Before you create a cross account configuration
      3. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by NetBackup Snapshot Manager
        2.  
          Configuring a GCP service account for NetBackup Snapshot Manager
        3.  
          Preparing the GCP service account for plug-in configuration
        4.  
          GCP cross-project restore configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
      5. Microsoft Azure Stack Hub plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure Stack Hub
        2.  
          Configuring staging location for Azure Stack Hub VMs to restore from backup
    5. Configuration for protecting assets on cloud hosts/VM
      1.  
        Deciding which feature (on-host agent or agentless) of NetBackup Snapshot Manager is to be used for protecting the assets
      2. Protecting assets with NetBackup Snapshot Manager's on-host agent feature
        1. Installing and configuring NetBackup Snapshot Manager agent
          1.  
            Downloading and installing the NetBackup Snapshot Manager agent
          2. Linux-based agent
            1.  
              Preparing to install the Linux-based agent
            2.  
              Registering the Linux-based agent
          3. Windows-based agent
            1.  
              Preparing to install the Windows-based agent
            2.  
              Registering the Windows-based agent
        2. Configuring the NetBackup Snapshot Manager application plug-in
          1.  
            Configuring an application plug-in
          2. Microsoft SQL plug-in
            1.  
              Microsoft SQL plug-in configuration requirements
            2.  
              Restore requirements and limitations for Microsoft SQL Server
            3.  
              Steps required before restoring SQL AG databases
            4.  
              Additional steps required after restoring SQL AG databases
            5. Additional steps required after a SQL Server instance snapshot restore
              1.  
                Steps required after a SQL Server host-level restore
              2.  
                Steps required after a SQL Server instance disk-level snapshot restore to new location
          3. Oracle plug-in
            1. Oracle plug-in configuration requirements
              1.  
                Optimizing your Oracle database data and metadata files
            2.  
              Restore requirements and limitations for Oracle
            3.  
              Additional steps required after an Oracle snapshot restore
      3. Protecting assets with NetBackup Snapshot Manager's agentless feature
        1. Prerequisites for the agentless configuration
          1.  
            Configuring SMB for Windows (Optional)
          2.  
            Configuring WMI security for Windows (optional)
        2.  
          Configuring the agentless feature
        3.  
          Configuring the agentless feature after upgrading NetBackup Snapshot Manager
    6. NetBackup Snapshot Manager assets protection
      1. NetBackup protection plan
        1.  
          Creating a NetBackup protection plan for cloud assets
        2.  
          Subscribing cloud assets to a NetBackup protection plan
      2.  
        Configuring VSS to store shadow copies on the originating drive
      3.  
        Additional steps required after restoring an AWS RDS database instance
    7. Volume Encryption in NetBackup Snapshot Manager
      1.  
        About volume encryption support in NetBackup Snapshot Manager
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
    8. NetBackup Snapshot Manager security
      1.  
        Configuring security for Azure Stack
      2.  
        Configuring the cloud connector for Azure Stack
      3.  
        CA configuration for Azure Stack
      4.  
        Securing the connection to NetBackup Snapshot Manager
  3. Section II. NetBackup Snapshot Manager maintenance
    1. NetBackup Snapshot Manager logging
      1.  
        About NetBackup Snapshot Manager logging mechanism
      2. How Fluentd-based NetBackup Snapshot Manager logging works
        1.  
          About the NetBackup Snapshot Manager fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        NetBackup Snapshot Manager logs
      4.  
        Agentless logs
      5.  
        Troubleshooting NetBackup Snapshot Manager logging
    2. Upgrading NetBackup Snapshot Manager
      1.  
        About NetBackup Snapshot Manager upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade NetBackup Snapshot Manager
      5.  
        Upgrading NetBackup Snapshot Manager
      6.  
        Upgrading NetBackup Snapshot Manager using patch or hotfix
      7. Migrating and upgrading NetBackup Snapshot Manager
        1.  
          Before you begin migrating NetBackup Snapshot Manager
        2.  
          Migrate and upgrade NetBackup Snapshot Manager on RHEL 8.6 or 8.4
      8.  
        GCP configuration for migration from zone to region
      9. Post-upgrade tasks
        1.  
          Upgrading NetBackup Snapshot Manager extensions
      10.  
        Post-migration tasks
    3. Uninstalling NetBackup Snapshot Manager
      1.  
        Preparing to uninstall NetBackup Snapshot Manager
      2.  
        Backing up NetBackup Snapshot Manager
      3.  
        Unconfiguring NetBackup Snapshot Manager plug-ins
      4.  
        Unconfiguring NetBackup Snapshot Manager agents
      5.  
        Removing the NetBackup Snapshot Manager agents
      6.  
        Removing NetBackup Snapshot Manager from a standalone Docker host environment
      7.  
        Removing NetBackup Snapshot Manager extensions - VM-based or managed Kubernetes cluster-based
      8.  
        Restoring NetBackup Snapshot Manager
    4. Troubleshooting NetBackup Snapshot Manager
      1.  
        Troubleshooting NetBackup Snapshot Manager
      2.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the NetBackup Snapshot Manager host
      3.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      4.  
        Discovery is not working even after assigning system managed identity to the control node pool
      5.  
        Performance issue with GCP backup from snapshot
      6.  
        Post migration on host agents fail with an error message
      7.  
        File restore job fails with an error message
      8.  
        Acknowledgment not received for datamover
      9.  
        Upgrade of extension on AWS (EKS) fails when upgrading through script
      10.  
        Backup from snapshot job fails with timeout error

Installing the extension on a VM

Before you install the NetBackup Snapshot Manager extension on a VM, see Prerequisites to install the extension on VM.

To install the extension

  1. Depending on the environment, run the following respective command:

    • For docker environment: 

      # sudo docker run -it --rm -u 0
-v /<full_path_to_volume_name>:/<full_path_to_volume_name> 
-v /var/run/docker.sock:/var/run/docker.sock 
veritas/flexsnap-deploy:<version> install_extension

    • For podman environment: 

      # podman run -it --rm -u 0 
-v /<full_path_to_volume_name>:/<full_path_to_volume_name> 
-v /run/podman/podman.sock:/run/podman/podman.sock 
veritas/flexsnap-deploy:<version> install_extension

    Note:

    This is a single command without any line breaks.

    In this step, NetBackup Snapshot Manager does the following:

    • Creates and runs the containers for each of the NetBackup Snapshot Manager services.

    • Creates self-signed keys and certificates for nginx.

  2. Navigate to the NetBackup Web UI and follow the steps 7 and 8 described in the section Downloading NetBackup Snapshot Manager extension to generate and copy the validation token.

    See Downloading the NetBackup Snapshot Manager extension.

    Note:

    For the VM-based extension you do not need to download the extension. Proceed directly to steps 7 and 8 to copy the token.

  3. Provide the following configuration parameters when prompted:

    Parameter

    Description

    IP address / FQDN

    Provide IP address or FQDN of the main NetBackup Snapshot Manager host.

    Token

    Paste the token obtained in the previous step.

    Extension Name Identifier

    Name of the extension identifier to be visible on the NetBackup UI.

    The installer then displays messages similar to the following:

    Starting docker container: flexsnap-fluentd ...done
Starting docker container: flexsnap-ipv6config ...done
Starting docker container: flexsnap-listener ...done

This concludes the NetBackup Snapshot Manager extension installation on a VM.

To verify that the extension is installed successfully:

  • Verify that the success message is displayed at the command prompt.

  • Verify that the extension is listed on the NetBackup Web UI.

    Go to Cloud > NetBackup Snapshot Manager tab > click Advanced settings > go to NetBackup Snapshot Manager extensions tab and verify.

  • Run the following command and verify that the NetBackup Snapshot Manager containers are running and the status is displayed as UP:

    # sudo docker ps -a

    The command output resembles the following:

    CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
e67550304195 veritas/flexsnap-core:10.2.x.x.xxxx "/usr/bin/flexsnap-w…" 
13 minutes ago Up 13 minutes flexsnap-core-system-b17e4dd9f6b04d41a08e3a638cd91f61-0
26472ebc6d39 veritas/flexsnap-core:10.2.x.x.xxxx "/usr/bin/flexsnap-w…" 
13 minutes ago Up 13 minutes flexsnap-core-general-b17e4dd9f6b04d41a08e3a638cd91f61-0
4f24f6acd290 veritas/flexsnap-core:10.2.x.x.xxxx "/usr/bin/flexsnap-l…" 
13 minutes ago Up 13 minutes flexsnap-core
4d000f2d117d veritas/flexsnap-:10.2.x.x.xxxx "/root/ipv6_configur…" 
13 minutes ago Exited (137) 13 minutes ago flexsnap-deploy
92b5bdf3211c veritas/flexsnap-fluentd:10.2.x.x.xxxx   "/root/flexsnap-flue…" 
13 minutes ago Up 13 minutes 5140/tcp, 0.0.0.0:24224->24224/tcp flexsnap-fluentd
db1f0bff1797 veritas/flexsnap-datamover:10.2.x.x.xxxx "/entrypoint.sh -c d…" 
13 minutes ago Up 13 minutes flexsnap-datamover.134b6158ea5a443dba3c489d553098c5
c4ae0eb61fb0 veritas/flexsnap-datamover:10.2.x.x.xxxx "/entrypoint.sh -c d…" 
13 minutes ago Up 13 minutes flexsnap-datamover.8e25f89f04e74b01b4fe04e7e5bf8644
1bcaa2b646fb veritas/flexsnap-datamover:10.2.x.x.xxxx "/entrypoint.sh -c d…" 
13 minutes ago Up 13 minutes flexsnap-datamover.b08591bdde0f445f83f4ada479e6ddfd