Veritas Data Insight 6.1 Administrator's Guide

Last Published:
Product(s): Data Insight (6.1)
  1. Section I. Getting started
    1. Introduction to Veritas Data Insight administration
      1. About Veritas Data Insight administration
        1.  
          Operation icons on the Management Console
        2.  
          Data Insight administration tasks
        3.  
          Supported file servers and platforms
    2. Configuring Data Insight global settings
      1. Overview of Data Insight licensing
        1.  
          Managing Data Insight licenses
      2.  
        Configuring SMTP server settings
      3. About scanning and event monitoring
        1. Configuring scanning and event monitoring
          1.  
            Considerations for running a parallel scan
      4. About filtering certain accounts, IP addresses, and paths
        1.  
          About exclude rules for access events
        2.  
          About exclude rules for Scanner
        3. Adding exclude rules to Data Insight
          1.  
            Add/Edit Exclude rule for access events options
          2.  
            Add/Edit Exclude rule for Scanner options
      5. About archiving data
        1.  
          About purging data
        2.  
          Configuring data retention settings
      6. About Data Insight integration with Symantec Data Loss Prevention (DLP)
        1.  
          About configuring Data Insight to integrate with Data Loss Prevention (DLP)
        2.  
          Configuring Symantec Data Loss Prevention settings
        3.  
          Importing SSL certificate from the DLP Enforce Server to Data Insight Management Server
        4.  
          About Symantec Data Loss Prevention (DLP) integration with Data Insight
      7.  
        Importing sensitive files information through CSV
      8. Configuring advanced analytics
        1.  
          Choosing custom attributes for advanced analytics
      9. About open shares
        1.  
          Configuring an open share policy
      10.  
        Configuring file groups
      11.  
        Configuring Workspace data owner policy
      12.  
        Configuring Management Console settings
      13. About bulk assignment of custodians
        1.  
          Assigning custodians in bulk using a CSV file
        2.  
          Assigning custodians based on data ownership
      14.  
        Configuring Watchlist settings
  2. Section II. Configuring Data Insight
    1. Configuring Data Insight product users
      1.  
        About Data Insight users and roles
      2.  
        Reviewing current users and privileges
      3. Adding a user
        1.  
          Add or edit Data Insight user options
      4.  
        Editing users
      5.  
        Deleting users
      6.  
        Configuring authorization for Symantec Data Loss Prevention users
    2. Configuring Data Insight product servers
      1.  
        About Data Insight product servers
      2.  
        Adding a new Data Insight server
      3.  
        Managing Data Insight product servers
      4.  
        Viewing Data Insight server details
      5. About node templates
        1.  
          Managing node templates
        2.  
          Adding or editing node templates
      6.  
        Adding Portal role to a Data Insight server
      7.  
        Adding Classification Server role to a Data Insight server
      8.  
        Assigning Classification Server to a Collector
      9.  
        Viewing in-progress scans
      10.  
        Configuring Data Insight services
      11.  
        Configuring advanced settings
      12.  
        Monitoring Data Insight jobs
      13.  
        Rotating the encryption keys
      14.  
        Viewing Data Insight server statistics
      15. About automated alerts for patches and upgrades
        1.  
          Viewing and installing recommended upgrades and patches
      16.  
        Deploying upgrades and patches remotely
      17.  
        Using the Upload Manager utility
      18.  
        About migrating storage devices across Indexers
      19.  
        Viewing the status of a remote installation
    3. Configuring saved credentials
      1. About saved credentials
        1.  
          Managing saved credentials
      2.  
        Handling changes in account password
    4. Configuring directory service domains
      1.  
        About directory domain scans
      2. Adding a directory service domain to Data Insight
        1.  
          Add/Edit Active Directory options
        2.  
          Add/Edit LDAP domain options
        3.  
          Add/Edit NIS domain options
        4.  
          Add/Edit NIS+ domain options
      3.  
        Managing directory service domains
      4.  
        Fetching users and groups data from NIS+ scanner
      5.  
        Configuring attributes for advanced analytics
      6.  
        Deleting directory service domains
      7.  
        Scheduling scans
      8.  
        Configuring business unit mappings
      9.  
        Importing additional attributes for users and user groups
    5. Configuring containers
      1.  
        About containers
      2. Adding containers
        1.  
          Add new container/Edit container options
      3.  
        Managing containers
  3. Section III. Configuring native file systems in Data Insight
    1. Configuring NetApp file server monitoring
      1.  
        About configuring NetApp file server monitoring
      2.  
        Prerequisites for configuring NetApp file servers
      3.  
        Credentials required for configuring NetApp filers
      4.  
        Credentials required for configuring NetApp NFS filers
      5.  
        Configuring SMB signing
      6.  
        About FPolicy
      7.  
        Preparing Data Insight for FPolicy
      8.  
        Preparing the NetApp filer for Fpolicy
      9.  
        Preparing the NetApp vfiler for Fpolicy
      10.  
        Preparing a non-administrator domain user on the NetApp filer for Data Insight
      11.  
        Enabling export of NFS shares on a NetApp file server
      12.  
        Excluding volumes on a NetApp file server
      13.  
        Handling NetApp home directories in Data Insight
    2. Configuring clustered NetApp file server monitoring
      1.  
        About configuring a clustered NetApp file server
      2.  
        About configuring FPolicy in Cluster-Mode
      3.  
        Pre-requisites for configuring clustered NetApp file servers
      4.  
        Credentials required for configuring a clustered NetApp file server
      5.  
        Preparing a non-administrator local user on the clustered NetApp filer
      6.  
        Preparing a non-administrator domain user on a NetApp cluster for Data Insight
      7.  
        Preparing Data Insight for FPolicy in NetApp Cluster-Mode
      8.  
        Preparing the ONTAP cluster for FPolicy
      9. About configuring secure communication between Data Insight and cluster-mode NetApp devices
        1.  
          Generating SSL certificates for NetApp cluster-mode authentication
        2.  
          Preparing the NetApp cluster for SSL authentication
      10.  
        Enabling export of NFS shares on a NetApp Cluster-Mode file server
    3. Configuring EMC Celerra or VNX monitoring
      1. About configuring EMC Celerra or VNX filers
        1.  
          About EMC Common Event Enabler (CEE)
        2.  
          Preparing the EMC filer for CEPA
        3.  
          Preparing Data Insight to receive event notification
      2.  
        Credentials required for configuring EMC Celerra filers
    4. Configuring EMC Isilon monitoring
      1.  
        About configuring EMC Isilon filers
      2.  
        Prerequisites for configuration of Isilon file server monitoring
      3.  
        Credentials required for configuring an EMC Isilon cluster
      4.  
        Configuring audit settings on EMC Isilon cluster using OneFS GUI console
      5.  
        Configuring audit settings on EMC Isilon cluster using the OneFS CLI
      6.  
        Configuring Isilon audit settings for performance improvement
      7.  
        Preparing Veritas Data Insight to receive event notifications from an EMC Isilon cluster
      8.  
        Creating a non-administrator user for an EMC Isilon cluster
      9.  
        Using SmartConnect mapping for access zones
      10.  
        Purging the audit logs in an Isilon filer
    5. Configuring Hitachi NAS file server monitoring
      1.  
        About configuring Hitachi NAS
      2.  
        Credentials required for configuring a Hitachi NAS EVS
      3.  
        Creating a domain user on a Hitachi NAS file server for Data Insight
      4.  
        Preparing a Hitachi NAS file server for file system auditing
      5.  
        Advanced configuration parameters for Hitachi NAS
    6. Configuring Windows File Server monitoring
      1.  
        About configuring Windows file server monitoring
      2.  
        Credentials required for configuring Windows File Servers
      3.  
        Using the installcli.exe utility to configure multiple Windows file servers
      4.  
        Upgrading the Windows File Server agent
    7. Configuring Veritas File System (VxFS) file server monitoring
      1.  
        About configuring Veritas File System (VxFS) file servers
      2.  
        Credentials required for configuring Veritas File System (VxFS) servers
      3.  
        Enabling export of UNIX/Linux NFS shares on VxFS filers
    8. Configuring monitoring of a generic device
      1.  
        About configuring a generic device
      2.  
        Credentials required for scanning a generic device
    9. Managing file servers
      1.  
        About configuring filers
      2.  
        Viewing configured filers
      3. Adding filers
        1.  
          Add/Edit NetApp filer options
        2.  
          Add/Edit NetApp cluster file server options
        3.  
          Add/Edit EMC Celerra filer options
        4.  
          Add/Edit EMC Isilon file server options
        5.  
          Add/Edit Windows File Server options
        6.  
          Add/Edit Veritas File System server options
        7.  
          Add/Edit a generic storage device options
        8.  
          Add/Edit Hitachi NAS file server options
      4.  
        Custom schedule options
      5.  
        Editing filer configuration
      6.  
        Deleting filers
      7.  
        Viewing performance statistics for file servers
      8.  
        About disabled shares
      9. Adding shares
        1.  
          Add New Share/Edit Share options
      10.  
        Managing shares
      11.  
        Editing share configuration
      12.  
        Deleting shares
      13.  
        About configuring a DFS target
      14.  
        Adding a configuration attribute for devices
      15.  
        Configuring a DFS target
      16.  
        About the DFS utility
      17.  
        Running the DFS utility
      18.  
        Importing DFS mapping
    10. Renaming storage devices
      1.  
        About renaming a storage device
      2.  
        Viewing the device rename status
      3.  
        Considerations for renaming a storage device
  4. Section IV. Configuring SharePoint data sources
    1. Configuring monitoring of SharePoint web applications
      1.  
        About SharePoint server monitoring
      2.  
        Credentials required for configuring SharePoint servers
      3.  
        Configuring a web application policy
      4. About the Data Insight web service for SharePoint
        1.  
          Installing the Data Insight web service for SharePoint
      5. Adding web applications
        1.  
          Add/Edit web application options
      6.  
        Editing web applications
      7.  
        Deleting web applications
      8. Adding site collections
        1.  
          Add/Edit site collection options
      9.  
        Managing site collections
      10.  
        Removing a configured web application
    2. Configuring monitoring of SharePoint Online accounts
      1. About SharePoint Online account monitoring
        1.  
          Prerequisites for configuring SharePoint Online account
      2.  
        Credentials required for configuring SharePoint Online accounts
      3.  
        Configuring an administrator account for Data Insight
      4. Adding SharePoint Online accounts
        1.  
          Add/Edit SharePoint Online account options
      5.  
        Managing a SharePoint Online account
      6. Adding site collections to SharePoint Online accounts
        1.  
          Add/Edit site collection options
      7.  
        Managing site collections
  5. Section V. Configuring cloud data sources
    1. Configuring monitoring of Box accounts
      1.  
        About configuring Box monitoring
      2.  
        Using a co-admin account to monitor Box resources
      3. Configuring monitoring of cloud sources in Data Insight
        1.  
          Add/Edit Box account
      4.  
        Configuring Box cloud resources through proxy server
    2. Configuring OneDrive account monitoring
      1.  
        About configuring OneDrive monitoring
      2.  
        Registering Data Insight with Microsoft to enable OneDrive account monitoring
      3.  
        Add/Edit OneDrive account
      4. Adding OneDrive user accounts
        1.  
          Add/edit OneDrive user accounts
    3. Managing cloud sources
      1.  
        Viewing configured cloud sources
      2.  
        Managing cloud sources
  6. Section VI. Configuring ECM data sources
    1. Configuring Documentum data source
      1.  
        About Documentum device monitoring
      2.  
        Credentials required for configuring Documentum devices
      3. Configuring Documentum monitoring in Data Insight
        1.  
          Add/Edit Documentum device
      4.  
        Managing ECM Sources
      5. Adding repositories
        1.  
          Add New/Edit Repository options
      6.  
        Managing repositories
  7. Section VII. Health and monitoring
    1. Using Veritas Data Insight dashboards
      1.  
        Viewing the system health overview
      2.  
        Viewing the scanning overview
      3.  
        Viewing the scan status of storage devices
      4.  
        Viewing the scan history of storage devices
    2. Monitoring Data Insight
      1.  
        Viewing events
      2.  
        About high availability notifications
      3.  
        Monitoring the performance of Data Insight servers
      4.  
        Configuring email notifications
      5.  
        Enabling Windows event logging
      6.  
        Viewing scan errors
  8. Section VIII. Alerts and policies
    1. Configuring policies
      1.  
        About Data Insight policies
      2. Managing policies
        1.  
          Create Data Activity Trigger policy options
        2.  
          Create User Activity Deviation policy options
        3.  
          Create Data Activity User Whitelist-based policy options
        4.  
          Create Data Activity User Blacklist-based policy options
        5.  
          Create Real-time Sensitive Data Activity policy options
      3.  
        Managing alerts
  9. Section IX. Remediation
    1. Configuring remediation settings
      1. About configuring permission remediation
        1.  
          Managing and configuring permission remediation
        2.  
          Configuring exclusions for permission recommendation
      2.  
        About managing data
      3. About configuring archive options for Enterprise Vault
        1.  
          Adding new Enterprise Vault servers
        2.  
          Managing Enterprise Vault servers
        3.  
          Mapping file server host names
      4.  
        Viewing and managing the status of an operation
  10. Section X. Reference
    1. Appendix A. Backing up and restoring data
      1.  
        Selecting the backup and restore order
      2.  
        Backing up and restoring the Data Insight Management Server
      3.  
        Backing up and restoring the Indexer node
    2. Appendix B. Data Insight health checks
      1. About Data Insight health checks
        1.  
          Services checks
        2.  
          Deployment details checks
        3.  
          Generic checks
        4.  
          Data Insight Management Server checks
        5.  
          Data Insight Indexer checks
        6.  
          Data Insight Collector checks
        7.  
          Data Insight Windows File Server checks
        8.  
          Data Insight SharePoint checks
      2.  
        Understanding Data Insight best practices
    3. Appendix C. Command File Reference
      1.  
        fg.exe
      2.  
        indexcli.exe
      3.  
        reportcli.exe
      4.  
        scancli.exe
      5.  
        installcli.exe
    4. Appendix D. Data Insight jobs
      1.  
        Scheduled Data Insight jobs
    5. Appendix E. Troubleshooting
      1.  
        About general troubleshooting procedures
      2.  
        About the Health Audit report
      3.  
        Location of Data Insight logs
      4.  
        Downloading Data Insight logs
      5.  
        Migrating the data directory to a new location
      6.  
        Enterprise Vault exceptions and their meanings
      7. Troubleshooting FPolicy issues on NetApp devices
        1.  
          Viewing FPolicy-related errors and warnings
        2.  
          Resolving FPolicy connection issues
      8.  
        Troubleshooting EMC Celera or VNX configuration issues
      9.  
        Troubleshooting EMC Isilon configuration issues
      10.  
        Troubleshooting SharePoint configuration issues
      11.  
        Troubleshooting Hitachi NAS configuration issues

About SharePoint Online account monitoring

Data Insight provides the ability to monitor the unstructured data that resides in SharePoint Online, a cloud-based service from Microsoft. When you add a SharePoint Online account from the Management Console, Data Insight discovers the site collections configured for that account. You can also configure Data Insight to exclude certain site collections from being monitored. This might be a requirement when you have personal data that you do not want to be monitored.

The SharePoint Online storage hierarchy consists of account, site collection, sites, or document or picture library. Data Insight logically maps to these descendants as filers, shares, and folders or files.

Data Insight scans the site collections and the sites in the hierarchy to collect the metadata properties such as the file creation date, gathers events. Note that Data Insight does not collect the permissions data for the SharePoint Online accounts.

Data Insight scans the sites, and document and picture libraries available in a SharePoint Online account that resides on the following SharePoint versions:

  • Microsoft SharePoint™ 2016

  • Microsoft SharePoint™ 2013

You must perform the following steps to enable Data Insight to monitor a SharePoint Online account:

  • Complete all the prerequisite configurations.

    See Prerequisites for configuring SharePoint Online account.

  • Configure an administrator account in SharePoint Online in Office 365 and make sure that it has full control over the site collections. Data Insight uses this account to impersonate a user account to query the site collections.

    See Configuring an administrator account for Data Insight.

  • Add the SharePoint Online account URL in the Data Insight Management Console. This URL must resolve to your organization's corporate SharePoint Server site.

    See Adding SharePoint Online accounts .

    After the account is added, you can view and manage it from the Management Console. See Managing a SharePoint Online account.

  • Make sure that the site collections are configured for the SharePoint Online account. You can configure Data Insight to automatically discover the site collections or manually add site collections to the configured Online accounts.

    See Adding site collections to SharePoint Online accounts.

  • When adding a SharePoint Online account, exclude the following site collections from getting discovered.

    You can safely exclude these site collections as they contain bookkeeping information which does include any relevant scan or audit information.

    • <companyname>.sharepoint.com/portals/community

    • <companyname>.sharepoint.com/search

    • <companyname>.sharepoint.com/sites/CompliancePolicyCenter

    • <companyname>-my.sharepoint.com

Once the SharePoint Online accounts are configured successfully, Data Insight starts receiving the access event information from the SharePoint Online server.

Limitations for SharePoint Online monitoring in Data Insight

The following limitations apply when monitoring SharePoint Online accounts:

  • The ability to add SharePoint Online accounts and site collections in bulk using CSV is not supported.

  • Data Insight does not fetch permissions for SharePoint Online accounts. The Workspace > Expand Profile > Permissions tab will be hidden for SharePoint Online paths (share equivalent and folders). For this reason, you will also not be able to select configured SharePoint Online paths when creating Permissions reports and Entitlement Review workflows.

  • The test credential feature used to validate the network connectivity between the Collector and data sources is disabled.

  • Scan and audit exclude rules are not supported.

  • Scan errors are not reported on the Scanning dashboard for SharePoint Online scan failures. However, the sponline_connector_service and commd logs will contain information about these errors and exceptions.

  • Archive and classify actions for SharePoint Online paths are not supported.

  • You cannot create Data Loss Prevention (DLP) Incident Remediation workflows and the Records Classification workflows for SharePoint Online paths.

  • Discovery of site collections that are locked is not supported.

  • On the Settings > Scan Status page, ability to pause or cancel an in-progress scan job is not available. The jobs that are in the queues can be paused or canceled.

  • Certain audit events such as folder create, folder modified, and folder copies are not fetched for SharePoint Online accounts. This limitation is observed because Microsoft Office 365 does not support these event types.