Help for Enterprise Vault Search
- Getting started with Enterprise Vault Search
- Searching for archived items
- Working with search results
- About working with search results
- About the reading pane toolbar
- Viewing items
- Finding search terms in a selected item
- Downloading items
- Restoring items to your mailbox
- Restoring items to another user's mailbox
- Deleting items from the archive
- Changing the retention categories of items
- Exporting items
- Copying or moving items
- Moving a folder
- Creating, renaming, and deleting a folder
- Repeating a previous action using the recent list
- Customizing Enterprise Vault Search
- About customizing Enterprise Vault Search
- Showing or hiding the sidebar and favorites list
- Choosing a starting archive or folder
- Choosing the language of the search interface
- Choosing the time and date format
- Creating and arranging archive groups
- Showing, hiding, and positioning the reading pane
- Adding a frequently used folder to the favorites list
- Choosing how to highlight search terms
- Filtering results by type in the results pane
- Customizing the columns displayed in the results pane
- Showing items in a list in the results pane
- Sorting items in the results pane
- Showing custom fields in advanced search
- Turning search suggestions off or on
- Specifying the Exchange server and mailbox
- Specifying the Domino server and mail database
Restoring items to another user's mailbox
When all the following apply, you can copy items from an Enterprise Vault journal archive to the Restored Items folder in another user's mailbox:
Your administrator has configured Enterprise Vault Search to let you restore items.
You have at least Read access to the journal archive.
You have full access rights to the other user's mailbox.
So if other users accidentally delete important items, you can restore the items for them from the journal archive. You can use this facility to restore items to Exchange mailboxes only.
To restore items to another user's mailbox
- If necessary, select the journal archive from which you want to restore items.
- Search the archive for the items, and then select them in the results pane.
To select multiple adjacent items, select the first item, hold Shift, and select the last item. To select multiple nonadjacent items, hold Ctrl and select the items.
Do one of the following:
Right-click the items, or click the Actions button, and then click Copy to > Mailbox > Restored Items Folder.
If you have selected just one item, click the Copy to Restored Items Folder button in the reading pane toolbar.
- Enter the details of the Exchange server and mailbox to which you want to restore the items.
Enterprise Vault Search saves these details in your preferences so that you do not need to enter them again when you next restore items to the user's mailbox. However, you can change the details later if you need to restore items to a different user's mailbox.
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