Enterprise Vault™ Compliance Accelerator Administrator's Guide

Monitoring statistics on dashboard

Users can view the status summary of recently reviewed departments, pin or unpin departments to monitor review status, change the order of pinned departments, and access summaries for escalated items and searches and exports.

Managing employees and employee groups

Users can create and edit individual employee profiles and employee groups.

Managing departments

Users can search existing departments, create new departments, move existing departments under others, and delete departments. Furthermore, users can monitored employees and groups, edit monitoring policies, department details, and monitoring policy details, manage exception employees, designate exception status to employees, assign exception reviewers, remove exception status and reviewers, and enable or disable departments for monitoring.

Managing (configuring) department users

Users can assign individuals to departments, remove users from departments, add new roles for users, remove roles, and manage role assignments for a user within departments.

Managing department and application-level searches

Users can follow guidelines for effective searches, create and execute department-level searches, pause and resume searches, download search details for archives, disable scheduled searches, preview search results, accept or reject search results, and resubmit searches as needed.

Managing search schedules

Users can set up new search schedules, including both one-time and recurring schedules. Additionally, they can edit and delete existing search schedules as needed.

Managing department and application-level hotwords and hotwords sets

Users can create new hotwords and hotwords sets, modify the existing ones, and delete them if no longer needed.

Managing department and application-level archives

Users can customize (include and exclude) Enterprise Vault Archives that Veritas Surveillance uses to search for items. Users can set searchable archives for each department and synchronize these archives manually besides the routine synchronization.

Managing department and application-level labels

Users can create new labels, modify the existing ones, activate them for use, and deactivate them if no longer needed.

Managing department and application-level review comments

Users can add new review comments, modify the existing ones, and delete them if no longer needed.

Managing users, roles, and permissions

Users can leverage predefined roles and permissions, add new roles for both individual users and employee groups, edit user roles and permissions, delete user roles, assign roles to users and employee groups, restrict users from using hotwords in searches, and remove assigned user roles.

Managing exports

Users can export the review items from Veritas Surveillance if you want to review items offline or present them as evidence to a third party.

Managing reviews

Users can rearrange columns in the item list pane to customize the display based on their preferences.

They can filter items by selecting the required facets, facilitating focused attention on specific content. Reviewing Audio-Video Transcript type items is made efficient, along with checking tags and hotwords statistics for comprehensive analysis.

Users have the flexibility to add or remove text for machine learning purposes, and they can assign review status to items seamlessly. Furthermore, users can view hotwords highlighting, both within the content and collaboration messages, as well as tags highlighting and tags within collaboration messages.

The platform allows users to open the full content in a new window, add comments to items, and escalate review items when necessary. The history of items can be easily reviewed, and users have options for printing, downloading items, and their attachments.

Most importantly, users can access the intelligent review details for a comprehensive understanding of the reviewed content.

Managing reports

Though the SSRS reports support is discontinued, users can access the previously SSRS reports. In addition, users can access OData reports and a few enhanced report by using various APIs.

Managing Audit Settings

Users can control the configuration settings for the Enhanced Auditing feature. However, it is possible if the Auditing feature is configured and enabled in the system.

Working with Audit viewer

If the Enhanced Auditing feature is set up and activated for a customer, audit records for that customer are transmitted to the audit server when specific operations and modifications occur in the modules selected in the Audit Settings.

Logging includes changes made in Veritas Surveillance, Compliance Accelerator, or both. The Audit viewer allows users to search and export audit records for various modules and operations at the application, department, and folder levels.