Enterprise Vault™ Setting up SMTP Archiving

Last Published:
Product(s): Enterprise Vault (12.5)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Introducing Enterprise Vault SMTP Archiving
    1. About Enterprise Vault SMTP Archiving
      1.  
        SMTP Archiving configurations
      2.  
        SMTP Archiving components
    2.  
      About SMTP Journaling
    3.  
      About SMTP Group Journaling
    4.  
      About SMTP Mailbox Journaling
    5.  
      About SMTP Archiving licensing
    6.  
      Journaling messages to Enterprise Vault from Exchange Server or Office 365
  3. Installing SMTP Archiving
    1.  
      About installing Enterprise Vault SMTP Archiving components
    2.  
      Reporting
    3.  
      Monitoring
  4. Configuring SMTP Archiving
    1.  
      Steps to configure SMTP Archiving
    2.  
      Planning your configuration
    3. Configuring the Enterprise Vault SMTP Servers in the site
      1.  
        Entering the name or IP address of connecting hosts
      2.  
        Obtaining an SSL/TLS certificate
      3.  
        Configuring message tracking for SMTP messages
    4. Adding an SMTP Archiving task and holding folder
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
    5. Adding an SMTP Archiving task and holding folder
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
    6. Configuring retention categories and retention plans
      1.  
        Managing cascading retention settings on multiple archives
      2.  
        About changing retention on SMTP Group Journaling provisioning groups
    7. Creating SMTP policies
      1. About X-Headers
        1.  
          About X-Kvs X-Headers
        2.  
          Searching archives for messages with specific X-Headers
    8. Configuring archives for SMTP messages
      1.  
        Assigning multiple archives to spread the archiving load across servers
    9.  
      Adding SMTP routing addresses
    10.  
      Checking settings for SMTP Journaling
    11.  
      Additional configuration for Compliance Accelerator
  5. Provisioning users for SMTP Group or SMTP Mailbox Journaling
    1.  
      About SMTP provisioning groups
    2.  
      Adding an SMTP Group Journaling provisioning group
    3.  
      Adding an SMTP Mailbox Journaling provisioning group
    4.  
      Changing the order of the SMTP provisioning groups
    5.  
      Deleting an SMTP provisioning group
    6.  
      Adding or deleting an SMTP Provisioning task
    7.  
      SMTP Provisioning task summary reports
    8.  
      Configuring the SMTP site setting, Selective Journal Archiving
    9.  
      Adding SMTP target addresses manually
  6. Using the SMTP dashboard
    1.  
      About the SMTP dashboard
    2.  
      Using the Summary page
    3.  
      Using the Search page
    4.  
      Using the SMTP Archiving page
  7. PowerShell cmdlets
    1.  
      About the PowerShell cmdlets for SMTP Archiving
  8. Appendix A. Configuring target address rewriting
    1.  
      About target address rewriting
    2.  
      Steps to configure target address rewriting
    3.  
      Adding SMTP target addresses
    4.  
      Adding target address aliases

SMTP Archiving components

To implement SMTP Archiving, you install the Enterprise Vault SMTP Archiving components and the Enterprise Vault server components on the computers that you want to perform SMTP Archiving. Table: Overview of SMTP Archiving components provides an overview of the main components of SMTP Archiving. You can configure SMTP Archiving using the Enterprise Vault Administration Console, or Enterprise Vault PowerShell cmdlets.

Table: Overview of SMTP Archiving components

Component

Description

Enterprise Vault SMTP server

The SMTP server is implemented as the Windows service, Enterprise Vault SMTP service. This service is displayed in the Windows Services Console, but not in the Enterprise Vault Administration Console.

The SMTP server manages SMTP connections, and receives messages that are sent to the Enterprise Vault SMTP server by relay Message Transfer Agents (MTAs), such as Exchange Server, or SMTP servers. The Enterprise Vault SMTP server stores the messages as .eml files in the SMTP holding folder.

An Enterprise Vault SMTP server can host only one SMTP server.

SMTP Archiving task

The SMTP Archiving task processes the email files in the holding folder as follows:

  • Checks the message header for SMTP target addresses.

  • Applies the configured policy and retention, and stores the message in the archive.

  • When the message has been archived, deletes the file from the holding folder.

SMTP Provisioning task

The SMTP Provisioning task processes the members of provisioning groups. The task automatically creates SMTP targets for the users and addresses in the provisioning groups, and applies the same policy and retention to all the members of the same group.

For SMTP Mailbox Journaling, the task automatically creates an Internet Mail archive for each member of the provisioning group. If an Internet Mail archive already exists for a group member, the task links the archive to the SMTP target.

SMTP holding folder

The SMTP holding folder is a local folder that is assigned to the SMTP Archiving task. The folder location is in the SMTP Archiving task properties. The Enterprise Vault SMTP server places messages in the folder for the archiving task to process.

Messages that the archiving task fails to archive are not deleted automatically from the holding folder. The messages are placed in a Failed subfolder.

SMTP policies

An SMTP policy is assigned to an SMTP target address. The policy defines how the SMTP Archiving task manages journal reports and X-Headers, when archiving messages that contain the target address.

Manual targets

Manual targets are the SMTP target addresses that you add individually. For example, you add SMTP routing addresses as manual targets.

Prior to Enterprise Vault 12.3, all SMTP target addresses were added as manual targets. However, in Enterprise Vault 12.3 and later, we recommend that you use provisioning groups to add target addresses other than routing addresses.

SMTP provisioning groups

SMTP provisioning groups facilitate the creation and management of large numbers of SMTP targets for SMTP Group and Mailbox Journaling. The SMTP provisioning task processes the provisioning groups.

SMTP archives

An SMTP archive is a journal type archive that you can use for SMTP Journaling and SMTP Group Journaling. If you create archives in the new SMTP target or new SMTP Group Journaling provisioning group wizard, you can only create SMTP archives.

However, if you select existing archives for SMTP Journaling and SMTP Group Journaling targets, the following types of archive are supported: SMTP, Shared, Exchange Journal, and Domino Journal.