Enterprise Vault™ Setting up SMTP Archiving

Last Published:
Product(s): Enterprise Vault (12.5)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Introducing Enterprise Vault SMTP Archiving
    1. About Enterprise Vault SMTP Archiving
      1.  
        SMTP Archiving configurations
      2.  
        SMTP Archiving components
    2.  
      About SMTP Journaling
    3.  
      About SMTP Group Journaling
    4.  
      About SMTP Mailbox Journaling
    5.  
      About SMTP Archiving licensing
    6.  
      Journaling messages to Enterprise Vault from Exchange Server or Office 365
  3. Installing SMTP Archiving
    1.  
      About installing Enterprise Vault SMTP Archiving components
    2.  
      Reporting
    3.  
      Monitoring
  4. Configuring SMTP Archiving
    1.  
      Steps to configure SMTP Archiving
    2.  
      Planning your configuration
    3. Configuring the Enterprise Vault SMTP Servers in the site
      1.  
        Entering the name or IP address of connecting hosts
      2.  
        Obtaining an SSL/TLS certificate
      3.  
        Configuring message tracking for SMTP messages
    4. Adding an SMTP Archiving task and holding folder
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
    5. Adding an SMTP Archiving task and holding folder
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
    6. Configuring retention categories and retention plans
      1.  
        Managing cascading retention settings on multiple archives
      2.  
        About changing retention on SMTP Group Journaling provisioning groups
    7. Creating SMTP policies
      1. About X-Headers
        1.  
          About X-Kvs X-Headers
        2.  
          Searching archives for messages with specific X-Headers
    8. Configuring archives for SMTP messages
      1.  
        Assigning multiple archives to spread the archiving load across servers
    9.  
      Adding SMTP routing addresses
    10.  
      Checking settings for SMTP Journaling
    11.  
      Additional configuration for Compliance Accelerator
  5. Provisioning users for SMTP Group or SMTP Mailbox Journaling
    1.  
      About SMTP provisioning groups
    2.  
      Adding an SMTP Group Journaling provisioning group
    3.  
      Adding an SMTP Mailbox Journaling provisioning group
    4.  
      Changing the order of the SMTP provisioning groups
    5.  
      Deleting an SMTP provisioning group
    6.  
      Adding or deleting an SMTP Provisioning task
    7.  
      SMTP Provisioning task summary reports
    8.  
      Configuring the SMTP site setting, Selective Journal Archiving
    9.  
      Adding SMTP target addresses manually
  6. Using the SMTP dashboard
    1.  
      About the SMTP dashboard
    2.  
      Using the Summary page
    3.  
      Using the Search page
    4.  
      Using the SMTP Archiving page
  7. PowerShell cmdlets
    1.  
      About the PowerShell cmdlets for SMTP Archiving
  8. Appendix A. Configuring target address rewriting
    1.  
      About target address rewriting
    2.  
      Steps to configure target address rewriting
    3.  
      Adding SMTP target addresses
    4.  
      Adding target address aliases

Checking settings for SMTP Journaling

The following list summarizes configuration settings that you need to check when implementing SMTP Journaling:

  • Check that the relay MTAs are configured to BCC or journal copies of all messages to the Enterprise Vault SMTP routing address or addresses.

  • Check that any load-balancing solution is correctly set up for the Enterprise Vault SMTP servers.

  • Check SMTP server settings, such as which servers can connect to Enterprise Vault servers. The SMTP server settings are applied to all of the Enterprise Vault SMTP servers in the site.

    In the Enterprise Vault Administration Console, the SMTP server settings are in the properties of the container Targets > SMTP.

  • Check the value set for the advanced SMTP site setting, Selective Journal Archiving. If you are implementing SMTP Journaling only, and not in combination with another type of SMTP journaling, then set the value to Non-selective. This ensures that the SMTP Archiving task only examines the X-RCPT-TO field in each message in the holding folder. Searching for the target address in all of the sender and recipient fields (X-RCPT-TO, To, CC, BCC, From, Sender) is only necessary if you implement selective journaling, such as SMTP Group or Mailbox Journaling.

    In the Enterprise Vault Administration Console, Selective Journal Archiving is on the Advanced tab of Site properties. Open the Site properties, and select the Advanced tab. In the List settings from box, select SMTP, and Selective Journal Archiving is included in the settings listed.

  • Check that the routing addresses are correctly configured with the required policy, retention settings, and archives.

    If you have not configured address rewriting, all the routing addresses should be enabled for archiving; that is, Archive messages sent from or received by this SMTP address in the properties of the target should be selected.

  • If you have assigned multiple archives to a routing address, check that the location of these archives is as expected.

    If there is a large volume of messages for journaling, it is advisable to spread the archiving load over several Enterprise Vault storage servers. You can do this by creating several journal archives in different vault stores. Each of the vault stores should be managed by a different Enterprise Vault storage service.

  • If multiple archives are assigned to a routing address, then all the archives must have the same retention settings.