Enterprise Vault™ Setting up SMTP Archiving

Last Published:
Product(s): Enterprise Vault (12.5)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Introducing Enterprise Vault SMTP Archiving
    1. About Enterprise Vault SMTP Archiving
      1.  
        SMTP Archiving configurations
      2.  
        SMTP Archiving components
    2.  
      About SMTP Journaling
    3.  
      About SMTP Group Journaling
    4.  
      About SMTP Mailbox Journaling
    5.  
      About SMTP Archiving licensing
    6.  
      Journaling messages to Enterprise Vault from Exchange Server or Office 365
  3. Installing SMTP Archiving
    1.  
      About installing Enterprise Vault SMTP Archiving components
    2.  
      Reporting
    3.  
      Monitoring
  4. Configuring SMTP Archiving
    1.  
      Steps to configure SMTP Archiving
    2.  
      Planning your configuration
    3. Configuring the Enterprise Vault SMTP Servers in the site
      1.  
        Entering the name or IP address of connecting hosts
      2.  
        Obtaining an SSL/TLS certificate
      3.  
        Configuring message tracking for SMTP messages
    4. Adding an SMTP Archiving task and holding folder
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
    5. Adding an SMTP Archiving task and holding folder
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
    6. Configuring retention categories and retention plans
      1.  
        Managing cascading retention settings on multiple archives
      2.  
        About changing retention on SMTP Group Journaling provisioning groups
    7. Creating SMTP policies
      1. About X-Headers
        1.  
          About X-Kvs X-Headers
        2.  
          Searching archives for messages with specific X-Headers
    8. Configuring archives for SMTP messages
      1.  
        Assigning multiple archives to spread the archiving load across servers
    9.  
      Adding SMTP routing addresses
    10.  
      Checking settings for SMTP Journaling
    11.  
      Additional configuration for Compliance Accelerator
  5. Provisioning users for SMTP Group or SMTP Mailbox Journaling
    1.  
      About SMTP provisioning groups
    2.  
      Adding an SMTP Group Journaling provisioning group
    3.  
      Adding an SMTP Mailbox Journaling provisioning group
    4.  
      Changing the order of the SMTP provisioning groups
    5.  
      Deleting an SMTP provisioning group
    6.  
      Adding or deleting an SMTP Provisioning task
    7.  
      SMTP Provisioning task summary reports
    8.  
      Configuring the SMTP site setting, Selective Journal Archiving
    9.  
      Adding SMTP target addresses manually
  6. Using the SMTP dashboard
    1.  
      About the SMTP dashboard
    2.  
      Using the Summary page
    3.  
      Using the Search page
    4.  
      Using the SMTP Archiving page
  7. PowerShell cmdlets
    1.  
      About the PowerShell cmdlets for SMTP Archiving
  8. Appendix A. Configuring target address rewriting
    1.  
      About target address rewriting
    2.  
      Steps to configure target address rewriting
    3.  
      Adding SMTP target addresses
    4.  
      Adding target address aliases

SMTP Archiving configurations

You can configure SMTP Archiving in different ways depending on whether you want to archive all messages that are sent to the Enterprise Vault SMTP servers, or only the messages of selected users. Table: SMTP Archiving configurations provides a summary of the different journaling configurations that you can implement. These configurations are explained in more detail in the sections indicated.

Table: SMTP Archiving configurations

SMTP Archiving configuration

Description

SMTP Journaling

All messages that are sent to the Enterprise Vault SMTP servers are stored in one or more journal archives.

The administrator needs to add access permissions to the group's archives.

See About SMTP Journaling.

SMTP Group Journaling

(previously known as Selective SMTP Journaling)

You configure the Enterprise Vault to archive only messages to or from specific target users or addresses. Enterprise Vault can store the messages from all the targets in the same archives.

SMTP provisioning is the recommended way to configure groups of users for SMTP Group Journaling.

The administrator needs to add access permissions to the group's archives.

See About SMTP Group Journaling.

SMTP Mailbox Journaling

Enterprise Vault stores all messages to and from a specific target user in an archive that is exclusive to that user.

SMTP provisioning is the recommended way to configure groups of users for SMTP Mailbox Journaling.

For Active Directory target users, provisioning automatically gives the target user access permissions on their Internet Mail archive.

See About SMTP Mailbox Journaling.

SMTP Journaling + SMTP Group Journaling

SMTP Journaling captures all the messages sent to the Enterprise Vault SMTP servers, and SMTP Group Journaling stores messages for a particular group of users in one or more archives assigned to the group.

The SMTP site setting "Selective Journal Archiving" lets you control where the group's messages are stored; in the group's archives only, or in the general journal archives and in the group's archives.

The administrator needs to add access permissions to the group's archives.

SMTP Journaling + SMTP Mailbox Journaling

SMTP Journaling captures all the messages sent to the Enterprise Vault SMTP servers, and SMTP Mailbox Journaling stores messages for SMTP Mailbox Journaling users in their personal archive.

The SMTP site setting "Selective Journal Archiving" lets you control whether the SMTP Mailbox Journaling users' messages are stored in the user's personal archive only, or in the general journal archives and in the personal archive.

For Active Directory target users, provisioning automatically gives the target user access permissions on their Internet Mail archive.

If you configure SMTP Journaling with either SMTP Group or Mailbox Journaling, then consider your archiving strategy when deciding where messages are stored. The following list illustrates some reasons why a combined approach may be required:

  • General journaling is needed for data protection compliance, and users need access to their messages. To satisfy these requirements, you can use SMTP Journaling with SMTP Mailbox Journaling, and configure Enterprise Vault to archive messages in both journal and personal archives.

  • General journaling is needed for most users, but the messages of a group of senior managers must be kept separate and confidential. To satisfy these requirements, SMTP Journaling with SMTP Group Journaling may be more appropriate. You can configure Enterprise Vault to store the senior managers' messages in the group archives only. All other messages are stored in the general journal archives. You can set the required access permissions on the group's archives to maintain confidentiality.

With SMTP Group Journaling and SMTP Mailbox Journaling, a copy of a message may be stored in multiple archives. Enterprise Vault implements single-instance storage as permitted by the vault store configuration.

If a message contains multiple target addresses that have the same destination archive, and the same retention category and policy are applied to the target addresses, only one copy of the message is stored in the archive.