Enterprise Vault™ Setting up SMTP Archiving

Last Published:
Product(s): Enterprise Vault (12.5)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Introducing Enterprise Vault SMTP Archiving
    1. About Enterprise Vault SMTP Archiving
      1.  
        SMTP Archiving configurations
      2.  
        SMTP Archiving components
    2.  
      About SMTP Journaling
    3.  
      About SMTP Group Journaling
    4.  
      About SMTP Mailbox Journaling
    5.  
      About SMTP Archiving licensing
    6.  
      Journaling messages to Enterprise Vault from Exchange Server or Office 365
  3. Installing SMTP Archiving
    1.  
      About installing Enterprise Vault SMTP Archiving components
    2.  
      Reporting
    3.  
      Monitoring
  4. Configuring SMTP Archiving
    1.  
      Steps to configure SMTP Archiving
    2.  
      Planning your configuration
    3. Configuring the Enterprise Vault SMTP Servers in the site
      1.  
        Entering the name or IP address of connecting hosts
      2.  
        Obtaining an SSL/TLS certificate
      3.  
        Configuring message tracking for SMTP messages
    4. Adding an SMTP Archiving task and holding folder
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
    5. Adding an SMTP Archiving task and holding folder
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
    6. Configuring retention categories and retention plans
      1.  
        Managing cascading retention settings on multiple archives
      2.  
        About changing retention on SMTP Group Journaling provisioning groups
    7. Creating SMTP policies
      1. About X-Headers
        1.  
          About X-Kvs X-Headers
        2.  
          Searching archives for messages with specific X-Headers
    8. Configuring archives for SMTP messages
      1.  
        Assigning multiple archives to spread the archiving load across servers
    9.  
      Adding SMTP routing addresses
    10.  
      Checking settings for SMTP Journaling
    11.  
      Additional configuration for Compliance Accelerator
  5. Provisioning users for SMTP Group or SMTP Mailbox Journaling
    1.  
      About SMTP provisioning groups
    2.  
      Adding an SMTP Group Journaling provisioning group
    3.  
      Adding an SMTP Mailbox Journaling provisioning group
    4.  
      Changing the order of the SMTP provisioning groups
    5.  
      Deleting an SMTP provisioning group
    6.  
      Adding or deleting an SMTP Provisioning task
    7.  
      SMTP Provisioning task summary reports
    8.  
      Configuring the SMTP site setting, Selective Journal Archiving
    9.  
      Adding SMTP target addresses manually
  6. Using the SMTP dashboard
    1.  
      About the SMTP dashboard
    2.  
      Using the Summary page
    3.  
      Using the Search page
    4.  
      Using the SMTP Archiving page
  7. PowerShell cmdlets
    1.  
      About the PowerShell cmdlets for SMTP Archiving
  8. Appendix A. Configuring target address rewriting
    1.  
      About target address rewriting
    2.  
      Steps to configure target address rewriting
    3.  
      Adding SMTP target addresses
    4.  
      Adding target address aliases

About target address rewriting

If a high volume of SMTP traffic is sent to Enterprise Vault using one or two SMTP routing addresses, you can use a load balancing solution to distribute the incoming messages across a number of Enterprise Vault SMTP servers. For example, a simple load balancing solution is to configure equal preference MX records in DNS for the Enterprise Vault SMTP servers.

In Enterprise Vault SMTP Journaling configurations that use a single SMTP routing address to send messages to Enterprise Vault, all the messages are stored in the archive that is associated with the routing address. You can implement target address rewriting on each SMTP server to distribute the archiving load over several archives and Enterprise Vault storage servers. With target address rewriting, the messages that arrive at each SMTP server are redirected to a different target address and archive.

In Enterprise Vault SMTP Journaling configurations that use a single SMTP routing address to send messages to Enterprise Vault, all the messages are stored in the archive that is associated with the routing address. In Enterprise Vault 12.3 and later, you can assign multiple archives to an SMTP Journaling routing address, or an SMTP Group Journaling provisioning group to spread the archiving load over several archives and Enterprise Vault storage servers.

See Assigning multiple archives to spread the archiving load across servers.

In previous releases of Enterprise Vault, you could only implement target address rewriting to do this.

The instructions in these sections describe how to set up target address rewriting on the Enterprise Vault SMTP servers. Instructions on how to set up DNS MX records for load balancing are not included in this guide.

Figure: SMTP Journaling without address rewriting

SMTP Journaling without address rewriting

Figure: SMTP Journaling without address rewriting shows an example environment where equal preference MX records provide basic load balancing of incoming messages across several Enterprise Vault SMTP servers. The example Enterprise Vault environment is configured as follows:

  • All SMTP messages are sent to the same SMTP routing address, SMTPjournal@example.com.

  • SMTP messages for SMTPjournal@example.com are evenly distributed across the different Enterprise Vault SMTP servers.

  • In the Enterprise Vault Administration Console, SMTPjournal@example.com is configured as an SMTP target address, and enabled for archiving. The archive that is configured for this target is SMTPjournal.

    With this configuration, all the SMTP messages are stored in the one archive, SMTPjournal.

In the above example, the SMTP traffic is distributed across several Enterprise Vault SMTP servers, but all of the servers store the messages in the same archive. To spread the archiving load over several archives, you can implement target address rewriting on the SMTP servers. This is illustrated in the following example.

Figure: SMTP Journaling with address rewriting

SMTP Journaling with address rewriting

The example environment in Figure: SMTP Journaling with address rewriting is configured as follows:

  • As in the previous example, all SMTP messages are sent to the same SMTP routing address, SMTPjournal@example.com.

  • In the Enterprise Vault Administration Console, SMTPjournal@example.com is configured as an SMTP target address. As address rewriting will send the messages to different target addresses and archives, this target address is not enabled for archiving.

  • To implement address rewriting, alias entries are added manually to the aliases files on each of the SMTP servers. On the first SMTP server, for example, the alias might be SMTPserver1. The target routing address in each message that is received by this server is then rewritten as SMTPserver1@example.com.

    On the second SMTP server, if the alias is SMTPserver2, the target routing address in each message that is received by this server is rewritten as SMTPserver2@example.com, and so on.

  • In the Enterprise Vault Administration Console, the alias address for each server, SMTPserver1@example.com, SMTPserver2@example.com, and SMTPserver3@example.com, is configured as an SMTP target address, and enabled for archiving.

    Enterprise Vault stores the messages in the archive that is associated with the target address. The archive SMTPjournal1 is associated with the target SMTPserver1@example.com, the archive SMTPjournal2 is associated with the target SMTPserver2@example.com, and so on.