Veritas Enterprise Vault™ Setting up SMTP Archiving

Last Published:
Product(s): Enterprise Vault (12.2)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Introducing Enterprise Vault SMTP Archiving
    1.  
      About Enterprise Vault SMTP Archiving
    2.  
      About SMTP Journaling
    3.  
      About Selective SMTP Journaling
    4.  
      About SMTP Mailbox Journaling
    5.  
      Configuring SMTP Journaling and SMTP Mailbox Journaling
    6.  
      Configuring Selective SMTP Journaling and SMTP Mailbox Journaling
    7.  
      Using Exchange Server to journal messages to Enterprise Vault
  3. Installing SMTP Archiving
    1.  
      About installing Enterprise Vault SMTP Archiving components
    2.  
      Reporting
    3.  
      Monitoring
  4. Configuring SMTP Archiving
    1.  
      Steps to configure SMTP Archiving
    2.  
      Creating archives for SMTP messages
    3. Configuring retention categories and SMTP policies
      1. About X-Headers
        1.  
          About X-Kvs X-Headers
        2.  
          Searching archives for messages with specific X-Headers
    4. Configuring the Enterprise Vault SMTP Servers in the site
      1.  
        Entering the name or IP address of connecting hosts
      2.  
        Obtaining an SSL/TLS certificate
      3.  
        Configuring message tracking for SMTP messages
    5. Adding SMTP target addresses
      1.  
        Additional configuration for Selective SMTP Journaling or SMTP Mailbox Journaling
      2.  
        Additional configuration for Compliance Accelerator
      3.  
        Adding a large number of SMTP target addresses
    6. Adding an SMTP Archiving task
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
  5. Configuring target address rewriting
    1.  
      About target address rewriting
    2.  
      Steps to configure target address rewriting
    3.  
      Adding SMTP target addresses
    4.  
      Adding target address aliases
  6. PowerShell cmdlets
    1.  
      About the PowerShell cmdlets for SMTP Archiving

Creating archives for SMTP messages

When you create SMTP target addresses, you associate an archive with the target address. The archive can be an existing archive. Alternatively you may want to create new archives to hold the items that are stored using SMTP Archiving. Although you can use any archive type, the archive types that are typically used for SMTP Journaling and Selective SMTP Journaling are SMTP, Shared, Exchange Journal, or Domino Journal archives. User archive types that can contain folders, such as Exchange Mailbox or Internet Mail archives, are typically used for SMTP Mailbox Journaling. We recommend that you do not use Exchange Mailbox or Internet Mail archives for SMTP Journaling or Selective SMTP Journaling.

Table: Structure of the different archive types shows which types of archives can contain a folder structure.

Table: Structure of the different archive types

Archive type

Can contain folders

Exchange Mailbox

Yes

Exchange Journal

No

Exchange Public Folder

Yes

Domino Mailbox

No

Domino Journal

No

SMTP

Yes

File System

Yes

SharePoint

Yes

Internet Mail

Yes

Shared

No

The required archives must exist before you add SMTP target addresses. If you plan to use SMTP archives, then you need to create them as described in this section; Enterprise Vault does not create these archives automatically. You may need to use provisioning tasks to create some other types of archive, such as Exchange Mailbox or Internet Mail archives. The "Setting up" guides provide instructions on how to create archives for the different types of archiving.

With Selective SMTP Journaling and SMTP Mailbox Journaling, a copy of a message may be stored in multiple archives.

Enterprise Vault implements single-instance storage as permitted by the vault store configuration. To enable single-instance storage across vault stores in a vault store group, the following conditions must be fulfilled:

  • The archives must be in the same vault store group.

  • Configuration on the vault store group must allow sharing within the group.

To enable single-instance storage within a vault store, the following conditions must be fulfilled:

  • The archives must be in the same vault store.

  • Configuration on the parent vault store group must allow sharing within the vault store.

In SMTP Journaling and Selective SMTP Journaling, messages are stored in the Inbox of the archive, if the archive type contains folders. In SMTP Mailbox Journaling, the following rules apply:

  • All messages that contain a target address in a recipient field are stored in the Inbox of the archive.

  • If a target address is found in the Sender or From fields, the message is stored in the Sent Items folder.

  • If a target address is both the sender and recipient of a message, the message is stored in both the Inbox and the Sent Items folder.

You can use the special X-Header, X-Kvs-OriginalLocation, to change the behavior of the archiving task. This X-Header can be used to specify the archive folder in which to store the message. This X-Header is only effective if the target archive type can contain a folder structure.

Note that the SMTP Archiving task cannot synchronize archive folders with the folders in the original mailbox.

To create an SMTP archive

  1. In the left pane of the Administration Console, expand the hierarchy until Archives is visible.
  2. Expand Archives.
  3. Right-click SMTP and, on the shortcut menu, click New and then Archive.

    The New SMTP Archive wizard starts.

  4. Work through the wizard.

    You need to provide the following information:

    • The vault store in which to create the archive

    • The required Indexing service

    • The indexing level

    • A billing account

    • The retention settings to apply to the items that Enterprise Vault stores in the archive