Veritas CloudPoint Administrator's Guide

Informational

Informational notification messages are generated for operational tasks that have been completed successfully.

Example:

Snapshot <snapshotname> for the asset named <assetname>
was restored successfully.

Warning

Warning notification messages are generated for events such as when the license usage has reached near capacity or if a license is nearing its expiry and a renewal is required.

While these messages do not call for an immediate action, failing to take remedial steps in the near term can potentially lead up to an operational stall.

Example:

Enterprise license capacity usage has reached <util%>.
Upgrade your license before it reaches the maximum
entitled capacity.

Error

Error notification messages are generated when a requested operation has failed. For example, if a manual snapshot or a replication job fails, an error is generated for the event. Errors are also generated when the license usage has exceeded 95% of the entitled capacity, or if the license has expired and the grace period has started.

Example:

Unable to replicate snapshot named <snapshotName>
of asset EBS volume <volumeName> to <regionName>.

Critical

Critical notification messages are generated for failed scenarios that may indicate that CloudPoint operations may have stalled and your data protection plan may not be functioning as intended. Such notifications require immediate attention and swift remedial actions.

For example, when the license grace period has expired or the usage exceeds the total entitled capacity, a critical alert notification is generated. Similarly, if a policy-based snapshot or replication job fails, a critical alert is generated.

Example:

Received 3 times. One or more snapshot operations
scheduled in policy <policyName> have failed.

Observe the text at the beginning of the sample message. If the same notification is generated multiple times, CloudPoint keeps a count of the occurrences and displays that number just before the actual message text in the Notifications panel.

In the Notifications pop-up window that appears when you click the bell icon, the count appears below the actual notification message text. Notification occurrence count is displayed for Critical and Error notification messages.