Storage Foundation for Sybase ASE CE 7.4 Administrator's Guide - Linux

Last Published:
Product(s): InfoScale & Storage Foundation (7.4)
Platform: Linux
  1. Overview of Storage Foundation for Sybase ASE CE
    1. About Storage Foundation for Sybase ASE CE
      1.  
        Benefits of SF Sybase CE
    2.  
      How SF Sybase CE works (high-level perspective)
    3. About SF Sybase CE components
      1. Communication infrastructure
        1.  
          Data flow
        2.  
          Communication requirements
      2. Cluster interconnect communication channel
        1.  
          Low Latency Transport
        2.  
          Group Membership Services/Atomic Broadcast
      3.  
        Low-level communication: port relationship between GAB and processes
      4. Cluster Volume Manager (CVM)
        1.  
          CVM architecture
        2.  
          CVM communication
        3.  
          CVM recovery
        4.  
          Configuration differences with VxVM
      5. Cluster File System (CFS)
        1.  
          CFS architecture
        2.  
          CFS communication
        3.  
          CFS file system benefits
        4.  
          CFS configuration differences
        5.  
          CFS recovery
        6.  
          Comparing raw volumes and CFS for data files
      6. Cluster Server (VCS)
        1.  
          VCS architecture
        2. VCS communication
          1.  
            About the IMF notification module
        3. About resource monitoring
          1.  
            How intelligent resource monitoring works
        4.  
          Cluster configuration files
      7. About I/O fencing in SF Sybase CE environment
        1.  
          About preferred fencing
        2. About preventing data corruption with I/O fencing
          1.  
            About SCSI-3 Persistent Reservations
          2.  
            About I/O fencing operations
          3. About I/O fencing components
            1.  
              About data disks
            2.  
              About coordination points
          4.  
            How I/O fencing works in different event scenarios
      8.  
        Sybase ASE CE components
    4. About optional features in SF Sybase CE
      1.  
        Typical configuration of SF Sybase CE clusters in secure mode
      2.  
        Typical configuration of VOM-managed SF Sybase CE clusters
      3.  
        About SF Sybase CE global cluster setup for disaster recovery
    5.  
      How the agent makes Sybase highly available
    6.  
      About Veritas InfoScale Operations Manager
  2. Administering SF Sybase CE and its components
    1. Administering SF Sybase CE
      1.  
        Setting the environment variables for SF Sybase CE
      2. Starting or stopping SF Sybase CE on each node
        1.  
          Starting SF Sybase CE using the script-based installer
        2.  
          Starting SF Sybase CE manually on each node
        3.  
          Stopping SF Sybase CE using the script-based installer
        4.  
          Stopping SF Sybase CE manually on each node
      3.  
        Applying operating system updates on SF Sybase CE nodes
      4.  
        Adding storage to an SF Sybase CE cluster
      5.  
        Recovering from storage failure
      6.  
        Enhancing the performance of SF Sybase CE clusters
      7.  
        Verifying the nodes in an SF Sybase CE cluster
    2. Administering VCS
      1.  
        Viewing available Veritas device drivers
      2.  
        Starting and stopping VCS
      3.  
        Environment variables to start and stop VCS modules
      4.  
        Adding and removing LLT links
      5.  
        Configuring aggregated interfaces under LLT
      6.  
        Displaying the cluster details and LLT version for LLT links
      7.  
        Configuring destination-based load balancing for LLT
      8.  
        Enabling and disabling intelligent resource monitoring for agents manually
      9.  
        Administering the AMF kernel driver
    3. Administering I/O fencing
      1.  
        About administering I/O fencing
      2. About the vxfentsthdw utility
        1.  
          General guidelines for using the vxfentsthdw utility
        2.  
          About the vxfentsthdw command options
        3. Testing the coordinator disk group using the -c option of vxfentsthdw
          1.  
            Removing and replacing a failed disk
        4.  
          Performing non-destructive testing on the disks using the -r option
        5.  
          Testing the shared disks using the vxfentsthdw -m option
        6.  
          Testing the shared disks listed in a file using the vxfentsthdw -f option
        7.  
          Testing all the disks in a disk group using the vxfentsthdw -g option
        8.  
          Testing a disk with existing keys
      3. About the vxfenadm utility
        1.  
          About the I/O fencing registration key format
        2.  
          Displaying the I/O fencing registration keys
        3.  
          Verifying that the nodes see the same disk
      4. About the vxfenclearpre utility
        1.  
          Removing preexisting keys
      5. About the vxfenswap utility
        1.  
          Replacing I/O fencing coordinator disks when the cluster is online
        2.  
          Replacing the coordinator disk group in a cluster that is online
        3.  
          Refreshing lost keys on coordinator disks
      6.  
        Enabling or disabling the preferred fencing policy
      7.  
        About I/O fencing log files
    4. Administering CVM
      1.  
        Establishing CVM cluster membership manually
      2. Changing the CVM master manually
        1.  
          Errors during CVM master switching
      3.  
        Importing a shared disk group manually
      4.  
        Deporting a shared disk group manually
      5.  
        Verifying if CVM is running in an SF Sybase CE cluster
      6.  
        Verifying CVM membership state
      7.  
        Verifying the state of CVM shared disk groups
      8.  
        Verifying the activation mode
    5. Administering CFS
      1.  
        Adding CFS file systems to a VCS configuration
      2.  
        Uses of cfsmount to mount and cfsumount to unmount CFS file system
      3.  
        Resizing CFS file systems
      4.  
        Verifying the status of CFS file system nodes and their mount points
    6. Administering the Sybase agent
      1.  
        Sybase agent functions
      2.  
        Monitoring options for the Sybase agent
      3.  
        Using the IPC Cleanup feature for the Sybase agent
      4.  
        Configuring the service group Sybase using the command line
      5.  
        Bringing the Sybase service group online
      6.  
        Taking the Sybase service group offline
      7.  
        Modifying the Sybase service group configuration
      8.  
        Viewing the agent log for Sybase
  3. Troubleshooting SF Sybase CE
    1. About troubleshooting SF Sybase CE
      1. Gathering information from an SF Sybase CE cluster for support analysis
        1.  
          Gathering configuration information using SORT Data Collector
        2.  
          Gathering VCS information for support analysis
        3.  
          Gathering LLT and GAB information for support analysis
        4.  
          Gathering IMF information for support analysis
      2. SF Sybase CE log files
        1.  
          Collecting important CVM logs
      3.  
        About SF Sybase CE kernel and driver messages
      4. VCS message logging
        1.  
          GAB message logging
        2.  
          About debug log tags usage
        3.  
          Enabling debug logs for agents
        4.  
          Enabling debug logs for the VCS engine
        5.  
          Enabling debug logs for IMF
        6.  
          Message catalogs
      5. Troubleshooting tips
        1.  
          Sybase installation error log
        2.  
          Veritas log files
        3.  
          OS system log
        4.  
          GAB port membership
    2.  
      Restarting the installer after a failed network connection
    3.  
      Installer cannot create UUID for the cluster
    4. Troubleshooting I/O fencing
      1.  
        The vxfentsthdw utility fails when SCSI TEST UNIT READY command fails
      2.  
        Node is unable to join cluster while another node is being ejected
      3.  
        System panics to prevent potential data corruption
      4.  
        Cluster ID on the I/O fencing key of coordinator disk does not match the local cluster's ID
      5. Fencing startup reports preexisting split-brain
        1.  
          Clearing preexisting split-brain condition
      6.  
        Registered keys are lost on the coordinator disks
      7.  
        Replacing defective disks when the cluster is offline
    5. Troubleshooting Cluster Volume Manager in SF Sybase CE clusters
      1.  
        Restoring communication between host and disks after cable disconnection
      2.  
        Shared disk group cannot be imported in SF Sybase CE cluster
      3.  
        Error importing shared disk groups in SF Sybase CE cluster
      4.  
        Unable to start CVM in SF Sybase CE cluster
      5.  
        CVM group is not online after adding a node to the SF Sybase CE cluster
      6.  
        CVMVolDg not online even though CVMCluster is online in SF Sybase CE cluster
      7.  
        Shared disks not visible in SF Sybase CE cluster
    6. Troubleshooting interconnects
      1.  
        Network interfaces change their names after reboot
      2.  
        Example entries for mandatory devices
    7. Troubleshooting Sybase ASE CE
      1.  
        Sybase private networks
      2.  
        Sybase instances under VCS control
      3.  
        Node does not reboot
      4.  
        Sybase instance not starting
  4. Prevention and recovery strategies
    1. Prevention and recovery strategies
      1.  
        Verification of GAB ports in SF Sybase CE cluster
      2.  
        Examining GAB seed membership
      3.  
        Manual GAB membership seeding
      4.  
        Evaluating VCS I/O fencing ports
      5.  
        Verifying normal functioning of VCS I/O fencing
      6. Managing SCSI-3 PR keys in SF Sybase CE cluster
        1.  
          Evaluating the number of SCSI-3 PR keys on a coordinator LUN, if there are multiple paths to the LUN from the hosts
        2.  
          Detecting accidental SCSI-3 PR key removal from coordinator LUNs
      7.  
        Identifying a faulty coordinator LUN
      8.  
        Starting shared volumes manually
      9.  
        Listing all the CVM shared disks
      10.  
        I/O Fencing kernel logs
  5. Tunable parameters
    1. About GAB tunable parameters
      1.  
        About GAB load-time or static tunable parameters
      2.  
        About GAB run-time or dynamic tunable parameters
    2. About LLT tunable parameters
      1.  
        About LLT timer tunable parameters
      2.  
        About LLT flow control tunable parameters
      3.  
        Setting LLT timer tunable parameters
    3. About VXFEN tunable parameters
      1.  
        Configuring the VXFEN module parameters
  6. Appendix A. Error messages
    1.  
      About error messages
    2.  
      VxVM error messages
    3. VXFEN driver error messages
      1.  
        VXFEN driver informational message
      2.  
        Node ejection informational messages

Gathering VCS information for support analysis

You must run the hagetcf command to gather information when you encounter issues with VCS. Veritas Technical Support uses the output of these scripts to assist with analyzing and solving any VCS problems. The hagetcf command gathers information about the installed software, cluster configuration, systems, logs, and related information and creates a gzip file.

See the hagetcf(1M) manual page for more information.

To gather VCS information for support analysis

  • Run the following command on each node:
    # /opt/VRTSvcs/bin/hagetcf

    The command prompts you to specify an output directory for the gzip file. You may save the gzip file to either the default/tmp directory or a different directory.

    Troubleshoot and fix the issue.

    If the issue cannot be fixed, then contact Veritas technical support with the file that the hagetcf command generates.